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hijackthis-computer freezing/slow,accounts hacked,microsoft outlook keeps shutting down


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2 replies to this topic

#1 Cadbury Egg yum

Cadbury Egg yum

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Posted 24 March 2010 - 09:15 PM

Good evening brilliant comp minds!!

thank you in advance for your expertise...should you have any cooking or massage questions I will be happy to return the favor!
I ran Avast and got a win32.conflicker problem and a backdoor.tidserv trojan
What do I do???
Computer slow and frezing, passwords stolen, Outlook virus because it keeps shutting down.
I work from home so today was a total loss, need to work tomorrow...help appreciated!


EDIT: added ComboFix log from AII topic ~~boopme

ComboFix 10-03-24.02 - HP_Administrator 03/24/2010 21:11:16.2.2 - x86
Running from: c:\documents and settings\HP_Administrator\Desktop\ComboFix.exe
AV: avast! Antivirus *On-access scanning disabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}
.

((((((((((((((((((((((((( Files Created from 2010-02-25 to 2010-03-25 )))))))))))))))))))))))))))))))
.

2010-03-24 16:14 . 2010-03-09 10:12 162640 ----a-w- c:\windows\system32\drivers\aswSP.sys
2010-03-24 16:14 . 2010-03-09 10:08 19024 ----a-w- c:\windows\system32\drivers\aswFsBlk.sys
2010-03-24 16:14 . 2010-03-09 10:12 46672 ----a-w- c:\windows\system32\drivers\aswTdi.sys
2010-03-24 16:14 . 2010-03-09 10:09 23376 ----a-w- c:\windows\system32\drivers\aswRdr.sys
2010-03-24 16:14 . 2010-03-09 10:08 100432 ----a-w- c:\windows\system32\drivers\aswmon2.sys
2010-03-24 16:14 . 2010-03-09 10:08 94800 ----a-w- c:\windows\system32\drivers\aswmon.sys
2010-03-24 16:14 . 2010-03-09 10:08 28880 ----a-w- c:\windows\system32\drivers\aavmker4.sys
2010-03-24 16:13 . 2010-03-09 10:24 38848 ----a-w- c:\windows\system32\avastSS.scr
2010-03-24 16:13 . 2010-03-09 10:24 153184 ----a-w- c:\windows\system32\aswBoot.exe
2010-03-24 16:13 . 2010-03-24 16:13 -------- d-----w- c:\program files\Alwil Software
2010-03-24 16:13 . 2010-03-24 16:13 -------- d-----w- c:\documents and settings\All Users\Application Data\Alwil Software
2010-03-23 13:45 . 2010-03-23 13:45 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\CyberLink
2010-03-23 13:45 . 2010-03-23 13:46 -------- d-----w- c:\documents and settings\HP_Administrator\Local Settings\Application Data\DVDPlay
2010-03-21 22:17 . 2010-03-21 22:17 -------- d-----w- c:\documents and settings\HP_Administrator\Application Data\Amazon
2010-03-21 22:17 . 2010-03-21 22:17 -------- d-----w- c:\program files\Amazon
2010-03-18 04:51 . 2010-03-18 04:51 -------- d-----w- c:\documents and settings\paul\Local Settings\Application Data\Temp
2010-03-10 00:49 . 2010-03-10 00:49 -------- d-----w- c:\documents and settings\Guest\Local Settings\Application Data\Symantec
2010-02-25 08:46 . 2010-02-25 08:46 -------- d-----w- c:\documents and settings\NetworkService\Local Settings\Application Data\Temp

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2010-02-11 08:18 . 2007-03-16 20:32 -------- d-----w- c:\program files\Google
2010-02-04 03:19 . 2010-02-04 03:05 256 ----a-w- c:\documents and settings\paul\pool.bin
2010-02-04 03:05 . 2009-10-04 15:36 256 ----a-w- c:\windows\system32\pool.bin
2010-02-04 02:58 . 2010-02-04 02:58 -------- d-----w- c:\documents and settings\paul\Application Data\CyberLink
2009-12-31 16:14 . 2004-08-04 11:00 352640 ----a-w- c:\windows\system32\drivers\srv.sys
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2007-07-27 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ftutil2"="ftutil2.dll" [2004-06-07 106496]
"RTHDCPL"="RTHDCPL.EXE" [2006-06-14 16239616]
"Recguard"="c:\windows\SMINST\RECGUARD.EXE" [2005-07-23 237568]
"HPBootOp"="c:\program files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" [2006-02-16 249856]
"HP Software Update"="c:\program files\HP\HP Software Update\HPwuSchd2.exe" [2005-02-17 49152]
"Google Quick Search Box"="c:\program files\Google\Quick Search Box\GoogleQuickSearchBox.exe" [2009-04-20 68592]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2009-05-26 413696]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-02-27 35696]
"vptray"="c:\program files\NavNT\vptray.exe" [2002-02-21 73728]
"avast5"="c:\progra~1\ALWILS~1\Avast5\avastUI.exe" [2010-03-09 2769336]

[HKLM\~\startupfolder\C:^Documents and Settings^HP_Administrator^Start Menu^Programs^Startup^Picaboo.lnk]
path=c:\documents and settings\HP_Administrator\Start Menu\Programs\Startup\Picaboo.lnk
backup=c:\windows\pss\Picaboo.lnkStartup

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\BlackBerryAutoUpdate]
2009-07-02 03:12 623960 ----a-w- c:\program files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\iTunesHelper]
2009-06-05 17:39 292136 ----a-w- c:\program files\iTunes\iTunesHelper.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\MSMSGS]
2004-10-13 23:24 1694208 ----a-w- c:\program files\Messenger\msmsgs.exe

[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\SpybotSD TeaTimer]
2009-01-26 20:31 2144088 --sha-r- c:\program files\Spybot - Search & Destroy\TeaTimer.exe

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Updates from HP\\9972322\\Program\\Updates from HP.exe"=
"c:\\Program Files\\Bonjour\\mDNSResponder.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\EA GAMES\\MOHAA\\MOHAA.exe"=
"c:\\Program Files\\Picaboo\\Picaboo\\PicabooMain.exe"=
"c:\\Program Files\\EA GAMES\\MOHAA\\moh_spearhead.exe"=
"c:\\Program Files\\EA GAMES\\MOHAA\\moh_Breakthrough.exe"=

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [3/24/2010 12:14 PM 162640]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [3/24/2010 12:14 PM 19024]
S0 TfFsMon;TfFsMon;c:\windows\system32\drivers\TfFsMon.sys --> c:\windows\system32\drivers\TfFsMon.sys [?]
S0 TfSysMon;TfSysMon;c:\windows\system32\drivers\TfSysMon.sys --> c:\windows\system32\drivers\TfSysMon.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [2/11/2010 8:41 AM 135664]
S3 TfNetMon;TfNetMon;\??\c:\windows\system32\drivers\TfNetMon.sys --> c:\windows\system32\drivers\TfNetMon.sys [?]

--- Other Services/Drivers In Memory ---

*NewlyCreated* - AAVMKER4
*NewlyCreated* - ASWFSBLK
*NewlyCreated* - ASWMON2
*NewlyCreated* - ASWRDR
*NewlyCreated* - ASWSP
*NewlyCreated* - ASWTDI
*NewlyCreated* - AVAST!_ANTIVIRUS
*NewlyCreated* - AVAST!_MAIL_SCANNER
*NewlyCreated* - AVAST!_WEB_SCANNER
.
Contents of the 'Scheduled Tasks' folder

2010-03-24 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-11 12:41]

2010-03-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2010-02-11 12:41]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uInternet Connection Wizard,ShellNext = yes
uInternet Connection Wizard,ShellNext = 0a000000
uInternet Connection Wizard,ShellNext = yes
uInternet Connection Wizard,ShellNext = 01000000
uInternet Connection Wizard,ShellNext = yes
uInternet Connection Wizard,ShellNext = 1a000000
uInternet Connection Wizard,ShellNext = 1a000000
uInternet Connection Wizard,ShellNext = Microsoft Corporation
uInternet Connection Wizard,ShellNext = MICROSO
uInternet Connection Wizard,ShellNext = 6.00.2800.1017
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=64&bd=PAVILION&pf=desktop
uInternet Connection Wizard,ShellNext = no
uInternet Connection Wizard,ShellNext = \0
uInternet Connection Wizard,ShellNext = about:NoAdd-ons
uInternet Connection Wizard,ShellNext = about:SecurityRisk
uInternet Connection Wizard,ShellNext = yes
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
DPF: {7DD62E58-5FA8-11D2-AFB7-00104B64F127} - hxxp://www.swiftview.com/product/public/svinstall_green.exe
.

**************************************************************************

catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-24 21:37
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(620)
c:\windows\system32\Ati2evxx.dll
c:\windows\system32\NavLogon.dll

- - - - - - - > 'explorer.exe'(1552)
c:\windows\system32\WININET.dll
c:\program files\Google\Quick Search Box\bin\1.2.1151.245\qsb.dll
c:\windows\system32\ieframe.dll
c:\windows\system32\webcheck.dll
.
Completion time: 2010-03-24 21:48:40
ComboFix-quarantined-files.txt 2010-03-25 01:48
ComboFix2.txt 2009-12-12 13:15

Pre-Run: 245,321,728,000 bytes free
Post-Run: 245,692,743,680 bytes free

- - End Of File - - 3F11952DE61C3FE0EEE05EBDF3814E88

Attached Files


Edited by boopme, 25 March 2010 - 03:36 PM.


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#2 schrauber

schrauber

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Posted 28 March 2010 - 11:44 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.


Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE



Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.
regards,
schrauber

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#3 schrauber

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Posted 02 April 2010 - 11:32 AM

Due to the lack of feedback, this topic is now closed.
If you need this topic reopened, please PM a staff member and we will reopen it for you (include the address of this thread in your request). This applies to the original topic starter only. Everyone else with similar problems, please start a new topic.
regards,
schrauber

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