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Runtime Error!


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#1 meltin

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Posted 24 March 2010 - 06:56 PM

Hi,

I recently purchased Panda Global Protection 2010. I downloaded it and then tried to remove Norton Antivirus. I also deleted some programs I thought were not necessary and some short cuts from my desk top. Since I did that, all my pictures in my picture folder disappeared.

Now I'm getting this message

Runtime Error!

Program:...es\Panda Security\Panda Global Protection 2010\TPSrv.exe

This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.


I know I shouldn't have gotten delete happy and should have researched more before I tried to clean up my computer.

Any help or advice you can provide would be greatly appreciated.

:thumbsup:

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#2 Romeo29

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Posted 24 March 2010 - 10:34 PM

It appears that you have removed some Microsoft VC runtime files which are required to run an application designed in Microsoft Visual C++. You need to install the VC runtime libraries again.

VC 2005 SP1 : http://www.microsoft.com/downloads/details...;displaylang=en
VC 2008 SP1 : http://www.microsoft.com/downloads/details...;displaylang=en

#3 meltin

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Posted 25 March 2010 - 10:42 PM

Thank you for those. It didn't seem to work though. I downloaded both and then restarted. The error message is still coming up.

#4 quietman7

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Posted 26 March 2010 - 04:46 AM

Download the latest version of Panda Global Protection 2010, disconnect from the net, uninstall your current version and reinstall.
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#5 meltin

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Posted 28 March 2010 - 10:19 PM

That worked! Thank you so much!

#6 quietman7

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Posted 29 March 2010 - 06:11 AM

You're welcome.
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