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possible sound card issue


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#1 softwolf

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Posted 24 March 2010 - 06:50 PM

Hi
I have a Dell Inspirion 6000 which has a sound issue. A bout a year ago sound just stopped coming out of the speakers and the same with ear phones. Since then I have reformatted and reinstalled all the appropriate drivers multiple times all to no avail. In fact the only way to hear sound is to connect external speakers via USB. I was wondering if this a sound card issue and if so if an external sound card would be able to correct it. Any help on this topic would be great.

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#2 Baltboy

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Posted 25 March 2010 - 01:59 PM

If it is onboard sound have you double checked the BIOS to be sure it is enabled?
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#3 MrBruce1959

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Posted 25 March 2010 - 02:40 PM

Try the solution Baltboy gave you above.

If this fails to resolve the problem, try looking into your windows sound properties by clicking the speaker icon next to the taskbar clock.

Check all your volume controls to make sure they are active, turned up and not muted.
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#4 softwolf

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Posted 25 March 2010 - 10:19 PM

Hey thanks for the help
Baltboy: I checked the bios the audio is enabled

MrBruce1959: There doesn't appear to be anything wrong in the sound properties and the volume is turned on and active.

Any chance that this is just a sound card issue which can be fixed with sound an external sound card?

#5 MrBruce1959

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Posted 25 March 2010 - 10:42 PM

Hey thanks for the help
Baltboy: I checked the bios the audio is enabled

MrBruce1959: There doesn't appear to be anything wrong in the sound properties and the volume is turned on and active.

Any chance that this is just a sound card issue which can be fixed with sound an external sound card?


Absolutely, you can even get a card that supports features you never had before.

I am not sure which audio card you have now, whether it is on-board or add-on, you will find a newer external add-on card will have the newer Advanced Dolby 5.1 Digital Surround Sound capabilities.

I believe this is what you have in mind and I think this will work out well for you.

Please post back and let us know how things go.
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