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Help getting rid of viruses


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3 replies to this topic

#1 abigger

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Posted 24 March 2010 - 06:03 PM

My computer has got viruses on it and i can't get rid of them. Need help

DDS (Ver_10-03-17.01) - NTFSx86
Run by Bigger at 17:16:18.53 on Wed 03/24/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.60 [GMT -5:00]

AV: CleanUp Antivirus *On-access scanning enabled* (Updated) {2F9CDD2A-5806-4456-91DB-C5AF4D723440}
FW: CleanUp Antivirus *enabled* {A412AFBB-7327-496E-8AF9-310248FA1D2F}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Lexmark 2300 Series\lxcgmon.exe
C:\Program Files\Lexmark 2300 Series\ezprint.exe
C:\Program Files\Java\jre6\bin\jusched.exe
svchost.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Documents and Settings\All Users\Application Data\305c86b\CU305c.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlservr.exe
C:\WINDOWS\system32\PSIService.exe
C:\WINDOWS\system32\sessmgr.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Sony\Shared Plug-Ins\Media Manager\MSSQL$SONY_MEDIAMGR\Binn\sqlagent.EXE
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\WINDOWS\System32\dllhost.exe
C:\WINDOWS\System32\vssvc.exe
C:\WINDOWS\System32\wbem\wmiapsrv.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\lxcgcoms.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Bigger\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = iexplore
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: MySpace Toolbar: {28aed1af-b164-44cd-b435-cf04aa955015} - c:\program files\myspace\toolbar\1.0.56.0\MySpaceToolbar.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: : {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.4.4525.1752\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: MySpace Toolbar: {28aed1af-b164-44cd-b435-cf04aa955015} - c:\program files\myspace\toolbar\1.0.56.0\MySpaceToolbar.dll
uRun: [P2kAutostart]
uRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NVMCTRAY.DLL,NvTaskbarInit
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
uRun: [CleanUp Antivirus] "c:\documents and settings\all users\application data\305c86b\CU305c.exe" /s /d
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RegistryMechanic]
mRun: [lxcgmon.exe] "c:\program files\lexmark 2300 series\lxcgmon.exe"
mRun: [FaxCenterServer] "c:\program files\lexmark fax solutions\fm3032.exe" /s
mRun: [EzPrint] "c:\program files\lexmark 2300 series\ezprint.exe"
mRun: [LXCGCATS] rundll32 c:\windows\system32\spool\drivers\w32x86\3\LXCGtime.dll,_RunDLLEntry@16
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [Google Quick Search Box] "c:\program files\google\quick search box\GoogleQuickSearchBox.exe" /autorun
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
dRun: [MySpaceIM] c:\program files\myspace\im\MySpaceIM.exe
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
DPF: Microsoft XML Parser for Java
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://a1540.g.akamai.net/7/1540/52/20061205/qtinstall.info.apple.com/qtactivex/qtplugin.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://download.microsoft.com/download/5/b/0/5b0d4654-aa20-495c-b89f-c1c34c691085/LegitCheckControl.cab
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1170256623424
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} -
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Microsoft AntiMalware ShellExecuteHook: {091eb208-39dd-417d-a5dd-7e2c2d8fb9cb} - c:\progra~1\wifd1f~1\MpShHook.dll
IFEO: image file execution options - svchost.exe
IFEO: a.exe - svchost.exe
IFEO: aAvgApi.exe - svchost.exe
IFEO: AAWTray.exe - svchost.exe
IFEO: About.exe - svchost.exe

Note: multiple IFEO entries found. Please refer to Attach.txt
Hosts: 74.125.45.100 4-open-davinci.com
Hosts: 74.125.45.100 securitysoftwarepayments.com
Hosts: 74.125.45.100 privatesecuredpayments.com
Hosts: 74.125.45.100 secure.privatesecuredpayments.com
Hosts: 74.125.45.100 getantivirusplusnow.com

Note: multiple HOSTS entries found. Please refer to Attach.txt

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\bigger\applic~1\mozilla\firefox\profiles\5op0sphh.default\
FF - prefs.js: browser.search.defaulturl - hxxp://search.conduit.com/ResultsExt.aspx?ctid=CT2077543&SearchSource=3&q={searchTerms}
FF - prefs.js: browser.search.selectedEngine - search
FF - prefs.js: browser.startup.homepage - hxxp://www.yahoo.com//?fr=fp-tyc8
FF - prefs.js: keyword.URL - hxxp://searchservice.myspace.com/index.cfm?fuseaction=sitesearch.results&type=Web&orig=IMC-FFDS&qry=
FF - component: c:\documents and settings\bigger\application data\mozilla\firefox\profiles\5op0sphh.default\extensions\{038cb5c7-48ea-4af9-94e0-a1646542e62b}\components\FFExternalAlert.dll
FF - plugin: c:\documents and settings\bigger\application data\mozilla\firefox\profiles\5op0sphh.default\extensions\npmozax@real.com\plugins\npmozax.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0004-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\defaults\pref\WildBlue.js - pref("network.proxy.type", 2);

============= SERVICES / DRIVERS ===============

R1 oreans32;oreans32;c:\windows\system32\drivers\oreans32.sys [2007-2-24 33824]
R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-10-8 54752]
S2 HIDKbFlt;HIDKbFlt.SvcDesc%;c:\windows\system32\drivers\hidkbflt.sys --> c:\windows\system32\drivers\HIDKbFlt.sys [?]
S2 WinDefend;Windows Defender;c:\program files\windows defender\MsMpEng.exe [2006-11-3 13592]
S3 Ad-Watch Connect Filter;Ad-Watch Connect Kernel Filter;\??\c:\windows\system32\drivers\nsdriver.sys --> c:\windows\system32\drivers\NSDriver.sys [?]
S3 Ad-Watch Real-Time Scanner;AW Real-Time Scanner;\??\c:\windows\system32\drivers\awrtpd.sys --> c:\windows\system32\drivers\AWRTPD.sys [?]
S3 Ad-Watch Registry Filter;Ad-Watch Registry Kernel Filter;\??\c:\windows\system32\drivers\awrtrd.sys --> c:\windows\system32\drivers\AWRTRD.sys [?]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]

=============== Created Last 30 ================

2010-03-24 22:03:50 20 ----a-w- c:\documents and settings\bigger\defogger_reenable
2010-03-24 04:49:25 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9
2010-03-23 21:12:48 0 d-----w- C:\HijackThis
2010-03-23 02:22:41 0 d-sh--w- c:\docume~1\bigger\applic~1\CleanUp Antivirus
2010-03-23 02:21:18 0 d-sh--w- c:\docume~1\alluse~1\applic~1\CUVCA
2010-03-23 02:19:41 0 d-sh--w- c:\docume~1\alluse~1\applic~1\305c86b
2010-03-10 08:00:47 3558912 -c----w- c:\windows\system32\dllcache\moviemk.exe

==================== Find3M ====================

2010-03-14 19:33:03 69 ----a-w- c:\documents and settings\bigger\jagex_runescape_preferences2.dat
2010-03-14 19:31:08 41 ----a-w- c:\documents and settings\bigger\jagex_runescape_preferences.dat
2010-02-24 15:16:06 181632 ------w- c:\windows\system32\MpSigStub.exe
2008-07-02 08:26:13 739 ----a-w- c:\program files\MySpaceIM.lnk
2008-05-29 03:07:47 0 ----a-w- c:\program files\temp01
2001-11-23 04:08:20 712704 -c--a-w- c:\windows\inf\other\AUDIO3D.DLL
2007-09-27 00:51:57 8 --sh--r- c:\windows\system32\F5D9A23819.sys
2009-05-25 20:44:56 3350 --sha-w- c:\windows\system32\KGyGaAvL.sys
2008-07-30 03:27:13 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012008072920080730\index.dat

============= FINISH: 17:17:29.29 ===============

Attached Files



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#2 Tokek

Tokek

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Posted 27 March 2010 - 07:03 PM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

If I have not replied back to your post in 3 days, please send me a PM.

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#3 abigger

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Posted 29 March 2010 - 03:22 PM

I did a system restore on my computer to a few days before my computer was infected and it seems to have fixed my problem. thumbup2.gif

#4 Tokek

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Posted 29 March 2010 - 10:11 PM

Thanks for letting me know.

Since the problem appeared to be resolved, I will now close this thread. If you need it reopened, please PM a staff member or myself and we will take care of that for you.
If I have not replied back to your post in 3 days, please send me a PM.

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