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Ok New and Need Insight


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6 replies to this topic

#1 magicjax

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Posted 24 March 2010 - 10:37 AM

Well I know I had a trojan or something was going wrong with my computer and I need to know where to go I'm new here.. I had someone connect ot my computer and used my dialer when I opened the properties my god they had downloaded like 50GB over an upload ratio of 1GB. I had malware where I had to play with the properties to unlock the ability for me to be administrator again of my own computer and then I can't even select safe mode on msconfig because some hidden hand changes it back to original settings I know most of these are only Malware but I do feel that somone had accessed my computer yesterday. What do I do?? I am Concerned about a process running Ati2evxx.exe and I know that one I am not used to and you can't turn it off.. no user name no description and no sir, don't try to say its the monitor and needs it to work. I know it is not.. I think the RAS or RSA folder I had with the programs that could not be deleted was something else and I know there is more please help.. ! Phil

Edited by Pandy, 24 March 2010 - 11:06 AM.
Moved from Introductions to a more appropriate forum ~Pandy


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#2 Darthy

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Posted 24 March 2010 - 02:13 PM

Why don't you disconnect your computer from the Net and make a scan with an antivirus?
After that, you change the password from your router and connect again your computer to the Net.
Εν οίδα οτι ουδέν οίδα - Socrates
Thanks John

#3 boopme

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Posted 24 March 2010 - 02:56 PM

Hello the proper location for that file is C:\WINDOWS\system32\Ati2evxx.exe
ati2evxx.exe file is an event utility used by drivers (ATI display driver). Do you have an ATI graphics card..?

Let's do a malware scan.
First a file cleaner.. TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
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#4 magicjax

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Posted 06 May 2010 - 12:48 AM

are you still helping me with this? My computer shut down and was messed up

#5 boopme

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Posted 06 May 2010 - 02:26 PM

Does it boot at all ?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#6 magicjax

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Posted 06 May 2010 - 02:31 PM

I am actually working with Elise (Blonde) in another topic, running Malwarebytes now.. Yea I had to take it to an expert to have it restored to factory levels. Something is still hidden though. Thanks for your response, my computer was down during that period

#7 boopme

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Posted 06 May 2010 - 03:47 PM

OK, thanks,this is closed as elise has a good handle on this.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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