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Error msgs on boot


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#1 Elara

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Posted 15 September 2005 - 11:43 AM

I just came back from vacation and have been experiencing these problems since I got back. New patches could have been installed with PatchLink while I was out.

On boot of Windows XP SP1 I get two error messages. First: rundll32.exe - Unable to Locate Component - This application has failed to start because OLEPRO32.DLL was not found. Re-installing the application may fix this problem. Second: RUNDLL Error loading nview.dll The specified module could not be found.

The whole system is running extremely slow. Icons disappear and reappear fairly often, only one program doing anything at a time. I've also gotten a message when clicking on folders or applications a few times. Fatal Error - Unable to create and instance of required object: FileProxy

I have run TrendMicro OfficeScan, MS AntiSpyware and Lavasoft AdAware. The only thing that was found was a couple of Alexa reg entries.

I've done alot of searching on the error messages leading to cleaning out temp files, verifying environment variables for the system32 dir but so far nothing is touching the problem.

Thanks in advance for any help you can provide.

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#2 Enthusiast

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Posted 15 September 2005 - 03:49 PM

Download, install, (if you do not already have these aps) update and use safemode to run both Spybot Search and Destroy and Adaware. Set them to fix what they fiind.

*AdAware SE: http://www.lavasoftusa.com/software/adaware/

*Spybot S&D: http://www.safer-networking.org/en/index.html

Following that that I suggest you post a “HijackThis” log for expert assistance with your problem.

Read the pinned post in our “HijackThis” forum, here
Carefully read and follow all directions explicitly.

Following instructions run a log, and post it in the appropriate HJT forum, at this link.

Do not as yet attempt to fix anything by yourself using Hijack This.

A member of our HJT Team will analyze your log, make recommendations and offer assistance.

It may take a short period of time to get a response to the log you posted because the members of our HJT Team are kept very busy.
Pleasebe patient as this team is manned by volunteers. They will help you as soon as possible.

NOTE
Once you have posted your HJT log, please DO NOT make any additional posts in the HJT forum until you get a response from a member of our HJT expert team.

The first criteria they have when looking for logs that need replies are posts showing 0 replies. If you make an additional post, it will show as having 1 reply.
A team member, looking to see if a reply has been made might well assume another HJT Team member is already assisting you and might not open the thread to respond.

So, make your post and wait for a response from a team member.

#3 hamluis

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Posted 15 September 2005 - 03:58 PM

Do you have a firewall installed and activated?

Take a look regarding rundll.exe:

http://www.liutilities.com/products/wintas...library/rundll/
http://securityresponse.symantec.com/avcen...choolbus.b.html

Are all of these malware programs properly updated?

Regarding nview.dll:

1. http://www.neuber.com/taskmanager/process/nview.dll.html

2. http://www.liutilities.com/products/wintas...llibrary/nview/


http://support.microsoft.com/?kbid=252535, but there seem to be a number of other causes for this program.

I suspect that you get these messages because there are links in startup for programs which may have been removed.

I suggest two things:

a. Run chkdsk /r on your system. That will unscramble any files which might need such and will check your hard drive for errors. START/RUN, type in chkdsk /r (exactly as I have it), answer affirmatively to inquiries...and restart your system.

b. Use a utility like Autoruns - http://www.sysinternals.com/ntw2k/freeware/autoruns.shtml to see what is running at startup. Remove or stop any programs that really do not need to run at startup. Delete/remove references to programs which are no longer installed.

And...you might defrag your system, after chkdsk runs to completion.

Post back (smile).

Louis

#4 Elara

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Posted 16 September 2005 - 09:36 AM

It's working now which is good but odd the way it happened.

I had been researching and cleaning out the startup services yesterday and even ran checkdisk before I left because I had found errors in the event viewer that pointed to a bad sector on the c drive. When I came in this morning it was still doing all the same strange things except it was back to normal speed.

So I read both of your posts and downloaded the Spybot program (didn't run it yet though) and decided to do checkdisk one more time and then reboot in safe mode to run all the malware removal tools and follow your advice.

I ran checkdisk and of course I missed what if anything it said it fixed, but now everything is fine. Apps are running right - no error messages - no errors in the event viewer.

Seems strange that a second run of checkdisk would fix it but it looks like it did. I'm going to continue cleaning up - I didn't realize how lax I had gotten about the work computer. It's too easy to let them take care of it, problem is they don't!

Thanks for your help and advice. :thumbsup:

#5 Enthusiast

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Posted 16 September 2005 - 10:15 AM

After you are certain that there is no longer any malware resident on your computer you need to update to SP2.

SP 2 is a critical update that is primarilly directed at enhancing security for your computer and as Microsoft has stated - IT IS CRITICAL!

Microsoft - Steps to take before SP 2 installation

These are the steps you are advised to take before installing SP2:

1. Back up all your data.

2. Check out the Web site of your hardware manufacturers to see if SP2-related software updates are available for download.

3. Purge your system of all spyware and adware you may have accumulated.

From Microsoft:
Programs that are known to experience a loss of functionality when they run on a Windows XP Service Pack 2-based computer (to see if this effects you and how to resolve those issues)
http://support.microsoft.com/default....wsxpsp2

Some programs seem to stop working after you install Windows XP Service Pack 2. To see if this affects you and what to do in order to resolve this issue:
http://support.microsoft.com/kb/842242/

I would suggest updating then running AdAware and Spybot Search and Destroy BEFORE you install SP2.
If you do not have these two programs as yet, download, install, update and run
*AdAware SE: http://www.lavasoftusa.com/software/adaware/
and
*Spybot S&D:
http://www.safer-networking.org/en/index.html

(Run them from Safe Mode and set them to fix what they find.)

Also download, install, update and run the Microsoft Anti-Spy beta:
Microsoft Antispyware Beta: http://www.microsoft.com/athome/security/s...re/default.mspx

Do you have a dialup or a broadband connection?
Microsoft offers a free CD to install SP 2 and if you are on a dialup it is highly recommended.

In fact, even using broadband, it is a large file and you may get better results and an easier, more accurate install using the CD.

Order it here (free):
http://www.microsoft.com/windows....lt.mspx


If you encounter difficulties or have questions, call 888-SP2-HELP for assistance.

Microsoft Security Product Support Policy

Microsoft Policy
Technical support is available from Microsoft Product Support
Services at 1-866-PC SAFETY (1-866-727-2338).

There is no charge for support calls associated with Microsoft's security updates.

International customers can get support from their local Microsoft subsidiaries. Phone numbers for international support can be found at: http://support.microsoft.com/common/international.aspx




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