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no cd/dvd drive


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18 replies to this topic

#1 paradiddle1

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Posted 24 March 2010 - 02:39 AM

My D: DVD drive doesn't show up anymore. I did that Microsoft registry edit fix and it still does not show up.

http://support.microsoft.com/kb/314060

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#2 cryptodan

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Posted 24 March 2010 - 05:22 AM

Do you have Roxio 4 or 5?

#3 Broni

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Posted 24 March 2010 - 08:16 PM

One of these may help:

1. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
2. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

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#4 paradiddle1

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Posted 25 March 2010 - 02:03 AM

One of these may help:

1. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
2. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.


Tried both - no good
That registry fix looks a lot like that Microsft fix?

Secondary IDE problem
This device cannot find enough free resources that it can use. (Code 12)
If you want to use this device, you will need to disable one of the other devices on this system.

com1
This device cannot start. (Code 10)

Do you have Roxio 4 or 5?


I have Roxio Creator 2009?

#5 cryptodan

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Posted 25 March 2010 - 02:05 AM

Is it viewable in My Computer and Device Manager?

#6 Broni

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Posted 25 March 2010 - 10:20 AM

If you checked drive's cables and they're fine, I'm afraid the drive is a goner.

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#7 MrBruce1959

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Posted 25 March 2010 - 10:41 AM

Hi paradiddle1 and welcome!

Can you give us the drive's manufacterer's name and model number please and a rough idea how old this drive is.

Thanks in advance.
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#8 paradiddle1

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Posted 25 March 2010 - 10:37 PM

Its in my Dell 600M laptop - not easy to get at like the desktops. It does not appear in my computer and I have errors listed in device manager (specific errors previously mentioned).

Secondary IDE problem
This device cannot find enough free resources that it can use. (Code 12)
If you want to use this device, you will need to disable one of the other devices on this system.

com1
This device cannot start. (Code 10)

Laptop is about 5 years old but not used much until this year and rarely used the dvd player. I can get inside this weekend and check cables etc.

Edited by paradiddle1, 25 March 2010 - 10:37 PM.


#9 Broni

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Posted 26 March 2010 - 12:42 AM

This device cannot find enough free resources that it can use. (Code 12)

The above error is often caused by so called "ghost" devices.
Restart computer in Safe Mode, go to Device Manager and write down all listed devices.
Now, restart in Normal Mode and go back to Device Manager.
Compare the list from Safe Mode with a list from Normal Mode.
Devices listed in Safe Mode, but NOT listed in Normal Mode are so called "ghost" devices. Devices, which were at some point uninstalled, but for some reason, didn't uninstall fully and they're using resources.

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#10 MrBruce1959

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Posted 26 March 2010 - 08:20 AM

Thank you for your reply paradiddle1.

I think we all realize now that you have a laptop slimline type internal DVD drive and not a full size tower type, so you are right its not easy to ident. this type of drive.

I am going to try to locate a suitable repair manual or owners manual, so give me a little bit of time to do that.

But in the meantime, can you please give us some more information, like what operating system your using and what service pack it is updated to.

How much RAM you have installed, seems you're running out of resources, which is RAM related.

You can find this information from the system information section of system properties.

What size harddrive you have would be helpful, which can be found by going to my computer or computer and right clicking drive C:\

Thanks in advance.
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#11 cryptodan

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Posted 26 March 2010 - 08:27 AM

SIW - System Information for Windows. I recommend using this tool.

#12 MrBruce1959

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Posted 26 March 2010 - 08:48 PM

Just an update for you paradiddle1.

I have a copy of your owners manual and a service manual for your laptop, please give me a little bit of time to go through these manuals and I will get back to you with an update.

Thanks for your understanding.
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#13 MrBruce1959

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Posted 26 March 2010 - 10:03 PM

OK here is what I am finding out for your dvd device, this drive is removeable by pulling out the tab which is located just below the drive door's right hand side.

Pull this tab all the way out and the drive should pull out, if it does not, someone has a security screw installed, this screw is located on the laptop's bottom, just below the tab Use a #1 Phillips screwdriver to remove the M2 x 3-mm screw from the bottom of the computer. The tab should now pull out and release the drive.

Once the drive is removed make sure the contacts are clean on the back of this drive, and reseat it back into its docking station. You do not need to replace the security screw if you do not want to, it is optional.

Once you have reinserted the drive, making sure it is all the way into the docking station, try rebooting the laptop and see if it now installs.

As for your com 1 error, if you are using an ethernet connection, I suggest you go to device manager and either disable it or remove it entirely.

The default amount of memory the factory ships these laptops with is 128 Mb. If this what you have, you should upgrade. This will give you more resources (AKA RAM)

Below is your memories specs use this information when purchasing more RAM

Minimum requirement 266 MHz
Memory module connector two user-accessible DDR SDRAM
SODIMM 200pin connectors
Memory module capacities 128 MB, 256 MB, 512 MB, and 1 GB
Memory type 2.5 V DDR SDRAM PC2100 or PC2700,
depending on your computerís configuration
Standard memory 128 MB
Maximum memory 2 GB

Good luck.
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#14 MrBruce1959

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Posted 26 March 2010 - 10:14 PM

If you have any ferther questions or would like copies of the owners manual or service manual, just ask.

I will supply you with the link to Dell's web site. :thumbsup:

I will keep a watch on this thread.

Best regards.
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#15 paradiddle1

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Posted 31 March 2010 - 02:22 AM

False alarm - DVD working again and no Com 1 problem. I have my laptop in a port replicator/monitor stand. I pulled it out to work on, forget and put it back in and now it works ok.

BUT - I do have another problem. The microsoft scanner/camera wizard doesn't work any more. With either camera (Kodak's). I get the "bo doink" USB sound but no camera. It works ok in my other computer




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