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Virus Issue, CPU slowdown, random popups, similar to old post


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#1 halftime

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Posted 23 March 2010 - 11:20 PM

Similar symptoms as described in http://www.bleepingcomputer.com/forums/t/214438/very-slow-cpu-and-these-popups-download-registry-defender-spyware-doctor-and-2009-malware-removal/.
CPU working more than it should be. Getting random pop-ups of both firefox and occasionally IE, even though I do not use IE under normal circumstances.

Tried AVG Free and Clamwin.
Both detected issues, but neither was helpful for fixing the situation.
AVG Free found items as shown in the screen shot.
Posted Image

clamwin found:
C:\Documents and Settings\Travis\Application Data\Sun\Java\Deployment\cache\6.0\33\6e741361-18f168bb: Trojan.JS.Selace-1 FOUND
C:\Documents and Settings\Travis\Application Data\Sun\Java\Deployment\cache\6.0\40\3f4dd0a8-4d093547: Trojan.JS.Selace-1 FOUND

Since those failed, I also tried a system restore to 2 different points, and both failed.

Then, I searched for the symptoms and found the previous post I referenced.
However, the fix for that included OTListIt2, which appears to be outdated, and froze up on my system when I did manage to download and run it.
I also tried to install Malwarebytes program, but that failed to install properly, saying it was missing mbam.exe

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#2 techextreme

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Posted 24 March 2010 - 07:48 AM

Ok. Let's start here:

First, Download rkill.com to your desktop.

Double-click on the rkill.com in order to automatically attempt to stop any processes associated with Rogue programs. Please be patient while the program looks for various malware programs and ends them. When it has finished, the black window will automatically close and you can continue with the next step. If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by these Rogue programs when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate these Rogue Programs. So, please try running Rkill until malware is no longer running. You will then be able to proceed with the rest of the instructions.


Scan for Spyware/Adware

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware Free version and save it to your desktop.

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.


alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
  • First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Please post all logs when complete. If you have any troubles with the directions I have given, please let me know.

Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

 


#3 halftime

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Posted 24 March 2010 - 09:31 AM

So, the first issue is that I cannot run MBAM.

If actually appears that rkill is killing itself before getting to any problem processes.

Log:
Processes terminated by Rkill or while it was running:


C:\Documents and Settings\Travis\Desktop\rkill.com


Rkill completed on 03/24/2010 at 10:19:07.

As a result, MBAM is continuously failing to install and/or run properly.

Any thoughts?

#4 techextreme

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Posted 24 March 2010 - 09:47 AM

Try installing MBAM in SAFE mode with networking and then run it from there.

Are you receiving any specific errors when installing MBAM?

Edited by techextreme, 24 March 2010 - 09:47 AM.

Techextreme

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#5 halftime

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Posted 24 March 2010 - 10:34 AM

Since rkill did not disable the processes, they are destroying mbam.exe faster than i can rename it.
Error message is simply mbam.exe not found.

I'm going to switch to a clean computer and put the three programs mentioned on a flash drive and mark them read-only, then try running them on the infected computer.
Should have an update in 20 mins or less.

#6 techextreme

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Posted 24 March 2010 - 10:42 AM

When you copy mbam.exe to your flash disk, rename it to zztoy.exe and then copy it into the folder where malwarebytes is installed. Double click on zztoy.exe and MBAM should start.

Let me know if it doesn't work. Otherwise post the logs when complete.

Techextreme

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-- Seneca

 


#7 halftime

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Posted 24 March 2010 - 10:53 AM

Still no luck with the rkill scan stopping any processes.

Running from the flash drive didn't work either, but I did manage to reinstall MBAM and change the mbam.exe file name before it was destroyed.
Running MBAM now.

#8 techextreme

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Posted 24 March 2010 - 10:55 AM

Ok. We can stop with using rkill for now.

Post the results of your MBAM scan when it completes.

Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

 


#9 halftime

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Posted 24 March 2010 - 11:06 AM

Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

3/24/2010 12:02:34 PM
mbam-log-2010-03-24 (12-02-34).txt

Scan type: Quick Scan
Objects scanned: 112944
Time elapsed: 6 minute(s), 23 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 2
Registry Keys Infected: 1
Registry Values Infected: 2
Registry Data Items Infected: 3
Folders Infected: 0
Files Infected: 8

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
C:\WINDOWS\system32\bejifafo.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\rosegoye.dll (Trojan.Vundo.H) -> Delete on reboot.

Registry Keys Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\MSASCui.exe (Security.Hijack) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\tikawitog (Trojan.Vundo.H) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\wenibolafu (Trojan.Vundo) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\LSA\Notification Packages (Trojan.Vundo.H) -> Data: bejifafo.dll -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\bejifafo.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\bibegipe.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\kamezuzi.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rosegoye.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\WINDOWS\system32\sehuwuri.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\wopebulu.dll (Trojan.Vundo.H) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\yivebafu.dll (Trojan.Vundo.H) -> Delete on reboot.
C:\Documents and Settings\Travis\Application Data\avdrn.dat (Malware.Trace) -> Quarantined and deleted successfully.

#10 halftime

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Posted 24 March 2010 - 11:39 AM

Running SAS currently. Will post results when completed.

#11 techextreme

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Posted 24 March 2010 - 01:06 PM

Did you reboot when MBAM finished as it asked you to?

Just checking.

Techextreme

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-- Seneca

 


#12 halftime

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Posted 24 March 2010 - 09:31 PM

Yeah, rebooted and finished the MBAM like instructed.
Had to leave before SAS finished earlier to take care of work for today.
Now running SAS again cause I forgot the laptop wasn't plugged in when I left the house and it shut down mid-SAS scan.
Thanks for your help so far.

#13 halftime

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Posted 24 March 2010 - 10:20 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/24/2010 at 11:10 PM

Application Version : 4.34.1000

Core Rules Database Version : 4723
Trace Rules Database Version: 2535

Scan type : Complete Scan
Total Scan Time : 00:46:21

Memory items scanned : 258
Memory threats detected : 0
Registry items scanned : 4584
Registry threats detected : 0
File items scanned : 59676
File threats detected : 41

Adware.Tracking Cookie
C:\Documents and Settings\Travis\Cookies\travis@collective-media[1].txt
C:\Documents and Settings\Travis\Cookies\travis@specificmedia[1].txt
C:\Documents and Settings\Travis\Cookies\travis@realmedia[1].txt
C:\Documents and Settings\Travis\Cookies\travis@statcounter[1].txt
C:\Documents and Settings\Travis\Cookies\travis@cdn4.specificclick[1].txt
C:\Documents and Settings\Travis\Cookies\travis@azjmp[1].txt
C:\Documents and Settings\Travis\Cookies\travis@questionmarket[2].txt
C:\Documents and Settings\Travis\Cookies\travis@a1.interclick[1].txt
C:\Documents and Settings\Travis\Cookies\travis@casalemedia[2].txt
C:\Documents and Settings\Travis\Cookies\travis@specificclick[1].txt
C:\Documents and Settings\Travis\Cookies\travis@msnportal.112.2o7[1].txt
C:\Documents and Settings\Travis\Cookies\travis@ads.gmodules[2].txt
C:\Documents and Settings\Travis\Cookies\travis@network.realmedia[1].txt
C:\Documents and Settings\Travis\Cookies\travis@revsci[1].txt
C:\Documents and Settings\Travis\Cookies\travis@serving-sys[2].txt
C:\Documents and Settings\Travis\Cookies\travis@content.yieldmanager[1].txt
C:\Documents and Settings\Travis\Cookies\travis@advertise[2].txt
C:\Documents and Settings\Travis\Cookies\travis@mediatraffic[1].txt
C:\Documents and Settings\Travis\Cookies\travis@ad.wsod[2].txt
C:\Documents and Settings\Travis\Cookies\travis@zedo[2].txt
C:\Documents and Settings\Travis\Cookies\travis@interclick[1].txt
C:\Documents and Settings\Travis\Cookies\travis@bs.serving-sys[1].txt
C:\Documents and Settings\Travis\Cookies\travis@ads.bleepingcomputer[1].txt
C:\Documents and Settings\Travis\Cookies\travis@doubleclick[1].txt
C:\Documents and Settings\Travis\Cookies\travis@atdmt[1].txt
C:\Documents and Settings\Travis\Cookies\travis@teen[1].txt
C:\Documents and Settings\Travis\Cookies\travis@ad.yieldmanager[1].txt
C:\Documents and Settings\Not Travis\Cookies\not_travis@ad.wsod[2].txt
C:\Documents and Settings\Not Travis\Cookies\not_travis@ad.yieldmanager[2].txt
C:\Documents and Settings\Not Travis\Cookies\not_travis@atdmt[1].txt
C:\Documents and Settings\Not Travis\Cookies\not_travis@doubleclick[2].txt
C:\Documents and Settings\Not Travis\Cookies\not_travis@fastclick[1].txt
C:\Documents and Settings\Not Travis\Cookies\not_travis@imrworldwide[2].txt
C:\Documents and Settings\Not Travis\Cookies\not_travis@insightexpressai[1].txt
C:\Documents and Settings\Not Travis\Cookies\not_travis@interclick[2].txt
C:\Documents and Settings\Not Travis\Cookies\not_travis@microsoftwindows.112.2o7[1].txt
C:\Documents and Settings\Not Travis\Cookies\not_travis@msnportal.112.2o7[1].txt

Trojan.Dropper/Gen-PHP
C:\DOCUMENTS AND SETTINGS\TRAVIS\LOCAL SETTINGS\TEMPORARY INTERNET FILES\CONTENT.IE5\T4E19M33\LOAD[1].PHP

Adware.Vundo/Variant-Vixen
C:\WINDOWS\SYSTEM32\POFUTUVA.DLL.TMP
C:\WINDOWS\SYSTEM32\SIVAMUBE.DLL.TMP
C:\WINDOWS\SYSTEM32\SOFUTOHU.DLL.TMP

SAS finished sucessfully and rebooted.

Things seem to be running better now. Will still monitor things closely with SAS and MBAM for several days.
Anything else I need to do?

btw, thanks for the help. I'm working a ton on a trip to Haiti to install solar power stations right now, and the last thing I needed was to be fighting with my computer for days.

God Bless.

#14 techextreme

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Posted 25 March 2010 - 07:41 AM

I'm glad to hear things are working much better now.

Let's do a few more things to make sure things are clean.

Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start.(the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn\ them back on after you are finished

Please download TFC (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link

* Save any unsaved work. TFC will close ALL open programs including your browser!
* Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
* Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
* TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
* Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.


Please post the results of the ESET onlinescan when complete.

Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

 





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