Combofix stuck on rebooting windows screen

Combofix was run on my computer but has now stopped at the "Rebooting Windows...Please wait" screen. It has been stuck there for almost 2 hours. I haven't touched anything because I don't want to do something wrong. The program was recommended to me by a specialist and seemed to run perfectly until it stopped at that screen.

Edited by willis77, 23 March 2010 - 09:30 PM.

Please note the message text in blue at the top of this forum.

No one should be using ComboFix unless specifically instructed to do so by a Malware Removal Expert who can interpret the logs. It is a powerful tool intended by its creator to be "used under the guidance and supervision of an expert. Using this tool incorrectly could lead to disastrous problems with your operating system such as preventing it from ever starting again. Please read the pinned topic ComboFix usage, Questions, Help? - Look here.

Depending on how badly your system is infected, ComboFix may take longer to complete its routine than it normally does. However, there are circumstances ComboFix will hang or stall at various stages due to malware interference, failure to disable any other real-time protection tools and CD Emulators (Daemon Tools, Alchohol 120%, Astroburn, AnyDVD) so that it does not complete successfully. While that is not normal behaviour, it is not unusual. In such cases, it is helpful to know at what stage CF stalled and to provide that information to the Helper who is assisting you so they can investigate. If you don't know and it still appears to be struck, frozen or failed to reboot, then reboot the computer manually.