Stubborn Adware rootkit

I opened a file on facebook and it stuck some sticky Adware into my laptop.....I am currently typing from second desktop because the mal/adware will not let me access bleeping computer!
It also will not let me update any of my MBAM,Spybot,or let me in to download latest version of Combofix......
The computer seems to work OK except for Ad popups...and the tab says "Ads served by Egoads"
if I try to open Bleepingcomputer...it redirects to "www7.searchonthego.net"....this is also true for any of the MBAM sites or any other computer help forum or update mirror download....

I have run: MBAM,Ad-Aware,SUPERantispyware,and Combofix to no avail.......

Please, any advice is appreciated.......you will want logs I'm sure,so do I copy and paste such a large item.....I am not very comp. savvy, but I can hold my own.....
Thank You,
Jebbysan

No takers?

Since you encounter problems while downloading the updates, manually download them from here and copy mbam-rules.exe to a flash drive. Take that flash drive to your infected computer and run mbam-rules.exe directly from your flash disk.

Once again rescan with Malwarebytes. Remove anything that Malwarebytes finds and if prompted to reboot the computer, please do so.

When the computer boots back up, click on Start, Run and type "%AppData%\Malwarebytes\Malwarebytes' Anti-Malware\Logs" ( without the quotes ) and press enter.

You will see the log files for Malwarebytes. Copy the newest dated log file to your flash disk. Return to your "working computer" and post the contents of that log in your reply.

I am going to go and pickup a flash drive now as the CD transfer does not seem to work well.....thanks for the reply and I will post what I find.........

I will await your results.

Ran MBAM and Rules update...transferred to "problem" computer....still up to it old tricks....but here is the MBAM log that you requested:
****************************************************************************************************

Malwarebytes' Anti-Malware 1.44
Database version: 3510
Windows 5.1.2600 Service Pack 2
Internet Explorer 8.0.6001.18702

3/24/2010 12:49:55 PM
mbam-log-2010-03-24 (12-49-55).txt

Scan type: Full Scan (C:\|)
Objects scanned: 162677
Time elapsed: 35 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 6
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\ilovethisadplatform.ilovethisadplatform (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\ilovethisadplatform.ilovethisadplatform.1 (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\AppID\ILoveThisAdPlatform.dll (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\ILoveThisAdPlatform (Adware.PlayMP3z) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\AppDataLow\HavingFunOnline (Adware.BHO.FL) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\Software\PerformanceAdSystem (Adware.YouWontFindBetterDeals) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\systeminfors (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\WINDOWS\system32\NETSVCS_0x0.dll (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\NETSVCS_0x1.dll (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\NETSVCS_0x2.dll (Backdoor.Bot) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\cve.exe (Malware.Packer) -> Quarantined and deleted successfully.

Thank You for looking and I await your reply.......
Jebbysan

I hate to be the one to inform you of this but, one or more of the identified infections is a backdoor trojan.

This allows hackers to remotely control your computer, steal critical system information and download and execute files.

I would counsel you to disconnect this PC from the Internet immediately. If you do any banking or other financial transactions on the PC or if it should contain any other sensitive information, please get to a known clean computer and change all passwords where applicable, and it would be wise to contact those same financial institutions to apprise them of your situation.

Though the trojan has been identified and can be killed, because of it's backdoor functionality, your PC is very likely compromised and there is no way to be sure your computer can ever again be trusted. Many experts in the security community believe that once infected with this type of trojan, the best course of action would be a reformat and reinstall of the OS. Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?
When Should I Format, How Should I Reinstall

We can still clean this machine but I can't guarantee that it will be 100% secure afterwards. Let me know what you decide to do.


If you would like to continue scanning and cleaning, please follow the directions below.

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free

• Double-click SUPERAntiSypware.exe and use the default settings for installation.
• An icon will be created on your desktop. Double-click that icon to launch the program.
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
• In the Main Menu, click the Preferences... button.
• Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
• Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
  
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen and exit the program.
• Do not run a scan just yet.
• First

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:

• Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes" and reboot normally.
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Please download TFC (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link

* Save any unsaved work. TFC will close ALL open programs including your browser!
* Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
* Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
* TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
* Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.

Post your logs when complete if you decided to go this far.

Scanning with SUPERAntispyware now..........manually updated via flash drive transfer and it has already found way more items than its previous scan......will have more info shortly!

Hi techextreme! I am posting this from previously infected computer! The SAS scan with update scrubbed all of the bad stuff out and here is the log:

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/24/2010 at 03:03 PM

Application Version : 4.33.1000

Core Rules Database Version : 4727
Trace Rules Database Version: 2539

Scan type : Complete Scan
Total Scan Time : 00:30:44

Memory items scanned : 224
Memory threats detected : 0
Registry items scanned : 3435
Registry threats detected : 12
File items scanned : 13543
File threats detected : 6

Trojan.Agent/Gen-Koobface[Redir]
HKLM\System\ControlSet001\Services\o6ko
C:\WINDOWS\SYSTEM32\DRIVERS\O6KO.SYS
HKLM\System\ControlSet001\Enum\Root\LEGACY_o6ko
HKLM\System\ControlSet003\Services\o6ko
HKLM\System\ControlSet003\Enum\Root\LEGACY_o6ko
HKLM\System\CurrentControlSet\Services\o6ko
HKLM\System\CurrentControlSet\Enum\Root\LEGACY_o6ko

Trojan.Agent/Gen-Koobface[Rel]
HKLM\System\ControlSet001\Services\srvoko6
C:\WINDOWS\SYSTEM32\O6KO.DLL
HKLM\System\ControlSet001\Enum\Root\LEGACY_srvoko6
HKLM\System\ControlSet003\Services\srvoko6
HKLM\System\ControlSet003\Enum\Root\LEGACY_srvoko6
HKLM\System\CurrentControlSet\Services\srvoko6
HKLM\System\CurrentControlSet\Enum\Root\LEGACY_srvoko6

Trojan.Agent/Gen-Nullo[Short]
C:\SYSTEM VOLUME INFORMATION\_RESTORE{969CFD50-901A-412A-BD64-F8D4213835D2}\RP139\A0139714.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{969CFD50-901A-412A-BD64-F8D4213835D2}\RP139\A0139715.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{969CFD50-901A-412A-BD64-F8D4213835D2}\RP139\A0139716.DLL
C:\SYSTEM VOLUME INFORMATION\_RESTORE{969CFD50-901A-412A-BD64-F8D4213835D2}\RP139\A0139717.EXE

WOW! Bad stuff.........I will run the TFC while you review this.........THANKS!!!!

techextreme....thanks for your help!!!!!!!!!! Bleepingcomputer rules once again!

I just want to remind you that I can't guarantee that your computer will be 100% secure after all of this scanning and cleaning.

Please download TFC (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link

* Save any unsaved work. TFC will close ALL open programs including your browser!
* Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
* Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
* TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
* Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:

• Go to Start > Programs > Accessories > System Tools and click "System Restore".
• Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
• Then use Disk Cleanup to remove all but the most recently created Restore Point.
• Go to Start > Run and type: Cleanmgr
• Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
• Click the "More Options" tab, then click the "Clean up" button under System Restore.
• Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
• Click Yes, then click Ok.
• Click Yes again when prompted with "Are you sure you want to perform these actions?"
• Disk Cleanup will remove the files and close automatically.

Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.