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I need help !!


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#1 bigjohn334

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Posted 23 March 2010 - 04:13 PM

Hi folks,
A few days ago I noticed that the VundoGen2 / Anti-virus XP had sneaked onto my laptop.
I've been fighting this thing every sense.
It's to the point that every time I try to run ( or re-install ) any anti-virus, the only one that starts is the
" Antivirus XP " .
I can't even run the Microsoft Malicious Software Removal tool.
I was able to run Malwarebytes under safemode, but after removing the problems, it needed to re-start
and when it did the Avira and the virus were fighting each other so fast that my laptop could not
even get loaded. So I re-started under safemode again, but now I cannot run the Malwarebytes.
Can somebody help me please ??

btw....Windows XP sp3.

Edited by Orange Blossom, 23 March 2010 - 07:43 PM.
Move to AII as no logs posted. ~ OB


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#2 techextreme

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Posted 24 March 2010 - 10:52 AM

Reboot your computer into Safe Mode with Networking. Please reinstall Malwarebytes from the instructions below. Re-run Malwarebytes and post your log when complete.

Scan for Spyware/Adware

The process of cleaning your computer may require you to temporarily disable some security programs. If you are using SpyBot Search and Destroy, please refer to Note 2 at the bottom of this page.

Please download Malwarebytes Anti-Malware Free version and save it to your desktop.

NOTE: Before saving MBAM please rename it to zztoy.exe....now save it to your desktop.


alternate download link 1
alternate download link 2
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself.
  • Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note:
-- If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Note 2:
-- MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes (like Spybot's Teatimer), they may interfere with the fix or alert you after scanning with MBAM. Please disable such programs until disinfection is complete or permit them to allow the changes. To disable these programs, please view this topic: How To Temporarily Disable Your Anti-virus, Firewall And Anti-malware Programs
---------------------------
Be sure to re-enable your AV and malware scan tools if they were disabled
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#3 bigjohn334

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Posted 24 March 2010 - 07:37 PM

How do I attach a file on this thing ??? :thumbsup:

#4 bigjohn334

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Posted 24 March 2010 - 08:07 PM

OK. I uninstalled MBAM and reinstalled it.
I ran it and here is the log file.



Malwarebytes' Anti-Malware 1.44
Database version: 3910
Windows 5.1.2600 Service Pack 3 (Safe Mode)
Internet Explorer 6.0.2900.5512

3/24/2010 7:07:23 PM
mbam-log-2010-03-24 (19-07-23).txt

Scan type: Quick Scan
Objects scanned: 120065
Time elapsed: 5 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 7
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 1
Files Infected: 3

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\{a9ba40a1-74f1-52bd-f434-00b15a2c8953} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{a9ba40a1-74f1-52bd-f434-00b15a2c8953} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{a9ba40a1-74f1-52bd-f434-00b15a2c8953} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\_VOID (Rootkit.TDSS) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\MsMpEng.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\MpCmdRun.exe (Security.Hijack) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options\msseces.exe (Security.Hijack) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler\{a9ba40a1-74f1-52bd-f434-00b15a2c8953} (Trojan.Downloader) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\AppCertDlls\appsecdll (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{23dfeefb-28e2-4cf8-af40-885d31d7bad5}\NameServer (Trojan.DNSChanger) -> Data: 217.23.14.75,4.2.2.1 -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5d88561b-7584-4f5e-8e55-f0f2c456b170}\NameServer (Trojan.DNSChanger) -> Data: 217.23.14.75,4.2.2.1,192.168.1.254 -> Quarantined and deleted successfully.

Folders Infected:
C:\Documents and Settings\Leo\Start Menu\Programs\User Protection (Rogue.Protection) -> Quarantined and deleted successfully.

Files Infected:
C:\WINDOWS\system32\bml4a.dll (Trojan.Downloader) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\mifolole.exe (Trojan.Dropper) -> Quarantined and deleted successfully.
C:\Documents and Settings\LocalService\Local Settings\Application Data\Windows Server\ffjpbs.dll (Trojan.Agent) -> Quarantined and deleted successfully.

#5 techextreme

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Posted 25 March 2010 - 07:37 AM

Ok. Let's do a little more digging and cleaning.

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
  • First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start.(the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn\ them back on after you are finished

Please post the logs for both SAS and Eset just as you did the malwarebytes when complete.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#6 bigjohn334

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Posted 25 March 2010 - 09:31 PM

OK, I ran the SAS scan and the logfile is posted below.
But I haven'y been able to get the ESET page to load yet.
I'll try that again later. I hope it's just a glitch on their end.


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/25/2010 at 09:08 PM

Application Version : 4.34.1000

Core Rules Database Version : 4732
Trace Rules Database Version: 2544

Scan type : Complete Scan
Total Scan Time : 02:50:42

Memory items scanned : 204
Memory threats detected : 0
Registry items scanned : 5869
Registry threats detected : 0
File items scanned : 76493
File threats detected : 2

Malware.Installer-Pkg/Gen
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{C2D8F0E2-6978-4409-8351-BA8785DA11EE}.EXE
C:\PROGRAM FILES\WILDTANGENT\APPS\DELL GAME CONSOLE\DOWNLOADS\INSTALLERS\{D1A6F3FD-7B40-443F-8767-BADB25A0D222}.EXE

#7 techextreme

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Posted 26 March 2010 - 06:44 AM

Please let me know if you are unable to reach ESET. If that ends up being the case, then we'll use something else.
Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

#8 bigjohn334

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Posted 26 March 2010 - 09:29 PM

Well, I posted this once. But it seems it disappeared somehow.
Anyway here is the Eset logfile.
I had to run this with Firefox but the Eset site had an application
for it.



ESETSmartInstaller@High as downloader log:
all ok
# version=7
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6211
# api_version=3.0.2
# EOSSerial=7ec293b4403841478a1ab77149a600a9
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2010-03-26 03:53:14
# local_time=2010-03-26 10:53:14 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1797 16775125 100 94 0 41327054 0 0
# compatibility_mode=2560 16777215 100 0 0 0 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=77467
# found=4
# cleaned=4
# scan_time=6661
C:\Program Files\Registry Easy\RegEasyCleanerUpdate.exe Win32/Adware.RegistryEasy application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Program Files\YouTube Downloader Toolbar\SearchSettings.exe Win32/Adware.Toolbar.Dealio application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\Program Files\YouTube Downloader Toolbar\WidgiHelper.exe Win32/Adware.Toolbar.Dealio application (cleaned by deleting - quarantined) 00000000000000000000000000000000 C
C:\WINDOWS\system32\jobavito.exe a variant of Win32/Kryptik.DGX trojan (cleaned by deleting - quarantined) 00000000000000000000000000000000 C

Edited by bigjohn334, 26 March 2010 - 09:31 PM.


#9 techextreme

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Posted 29 March 2010 - 06:48 AM

We're looking good. One more step then please let me know how your computer is running.

Please download TFC (Temp File Cleaner) by Old Timer and save it to your desktop.
alternate download link

* Save any unsaved work. TFC will close ALL open programs including your browser!
* Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
* Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
* TFC will clear out all temp folders for all user accounts (temp, IE temp, Java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.
* Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Note: It is normal for the computer to be slow to boot after running TFC cleaner the first time.

Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca




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