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#1 awjens

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Posted 23 March 2010 - 03:04 PM

I have scanned using Superspyware, Malwarebytes, F-prot, Spybot, Adaware, Cure it etc. I cannot boot in safe mode, system restarts., HJT logs look clean. Please help....

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#2 boopme

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Posted 23 March 2010 - 03:11 PM

hello..SUPERAntiSypware has a built in "Repairs" feature to fix policy restrictions and certain Windows settings which are sometimes targeted by malware infection. To use this feature, launch SUPERAntiSypware.
  • Click the Repairs tab.
  • Click on (highlight) "Repair broken SafeBoot key" and then click the Repair button.
  • You may be asked to reboot your computer for the changes to take effect.

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#3 awjens

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Posted 23 March 2010 - 03:20 PM

I will try again. I also cannot go to windows update as a result of the same redirector... (i think)

#4 gh256

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Posted 23 March 2010 - 03:50 PM

I have a problem which sounds the same as this one.

http://www.bleepingcomputer.com/forums/t/304350/google-search-hijacked/

Should I do the same thing?

Regards, Glenn

#5 awjens

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Posted 23 March 2010 - 03:57 PM

Repaired Safe Mode boot key, safe mode still wont start. Starts loading drivers, then last one on screen is mup.sys (I think). Attached are the logs from dds.

DDS (Ver_10-03-17.01) - NTFSx86
Run by Server1 at 16:55:15.20 on Tue 03/23/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.486.212 [GMT -4:00]

Edited by boopme, 23 March 2010 - 09:02 PM.


#6 boopme

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Posted 23 March 2010 - 09:04 PM

Hello ,I removed the DDS log,it needs to be re posted.
Pplease go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic from step 9.
Give it a title like "Lost safe Mode."
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 awjens

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Posted 24 March 2010 - 09:25 AM

The problem I found was a rootkit, in the atapi.sys file. Once I replaced it with a fresh one from XP SP3 everything was ok. No more redirects, windows update works, and safe mode now works. I used gmer. Although it didnt red flag anything it showed suspicious modifications to atapi.sys. I looked at the date of atapi.sys, and it had yesterdays date in it. I booted in system recovery and replaced it with a good atapi.sys.

#8 boopme

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Posted 24 March 2010 - 10:22 AM

OK, good...
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
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