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rebooting problem

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2 replies to this topic

#1 timmytenspeed


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Posted 14 September 2005 - 10:28 PM

I have a gateway solo and recently i have been having a great deal of trouble when i try to reboot. It started with a blue screen popping up and then tried to reboot. Sounds like the system starts to run then hangs. Contacted Gateway an was told to reseat mem and hard drive. I did so, but still haiving trouble. Any ideas if this is a virus or a computer problem such as hard drive, operating system, etc. I have run all of the spyware and updates i can think of and still having trouble. Please help if you can. Thanks.

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#2 pip22


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Posted 15 September 2005 - 11:23 AM

A blue screen problem should contain an error message together with some error codes which can help to identify the actual cause. Post any info from the blue screen if you can and someone will have a better idea what to advise.

#3 hamluis



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Posted 15 September 2005 - 04:16 PM

Need more information.

Have you used Event Viewer to look for clues?

Using Event Viewer to Safeguard Your Systems - http://www.windowsitpro.com/Article/Articl...41669.html?Ad=1. Click on the bar near the top and ignore the ads.


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