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Help with s l o w computer


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9 replies to this topic

#1 pinkn0rangegal

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Posted 22 March 2010 - 01:15 PM

My computer is so slow that at first I feared I might have a virus, trojan, etc. But I got help here relating to HJT and the tech pretty much ruled out that my PC's sluggishness is related to any virus, trojan, etc. So he suggested that I start a new topic here to seek help.

So, what else might be wrong?

My computer is slow with whatever I do...
  • opening folders/documents
  • going to/from websites
  • using the copy/cut & paste function
  • typing text, (like this posting)
Really, just about any function that one does on a computer, mine is 2-3x or more slower than it used to be.
:thumbsup:

I have a 500gb drive, and an Intel Core 2 Duo CPU (E8400 @ 3.00GZh, 3.00 GHz, 2.00 GB of RAM)

I await advice/solutions. Thank you. :flowers:

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#2 hamluis

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Posted 22 March 2010 - 01:17 PM

Check for possible overheating?

Check Event Viewer for possible clues?

How To Use Event Viewer - http://www.bleepingcomputer.com/forums/topic40108.htm

Louis

#3 pinkn0rangegal

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Posted 22 March 2010 - 01:32 PM

hamluis, clicking on your link loaded the following:

404 ERROR: Page Not Found!

The requested page http://www.bleepingcomputer.com/forums/topic40108.htm could not be found on this server

.

:thumbsup:

#4 Romeo29

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Posted 22 March 2010 - 02:28 PM

I think this is the correct page hamluis posted link to : http://www.bleepingcomputer.com/forums/t/40108/how-to-use-event-viewer/

#5 hamluis

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Posted 22 March 2010 - 02:36 PM

I think I see what I did wrong...chopped off one letter on the link...sorry :thumbsup:.

Thanks for letting us know.

Louis

#6 pinkn0rangegal

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Posted 22 March 2010 - 03:58 PM

Wow, I have a lot on entries!

Here is a sampling of them: :flowers:


Event Type: Error
Event Source: W32Time
Event Category: None
Event ID: 29
Date: 03/08/10
Time: 12:55pm
User: N/A
Computer: ORANGEGAL
Description:
The time provider NtpClient is configured to acquire time from one or more time sources, however none of the sources are currently accessible. No attempt to contact a source will be made for 14 minutes. NtpClient has no source of accurate time.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Event Type: Error
Event Source: Dhcp
Event Category: None
Event ID: 1002
Date: 03/13/10
Time: 09:33am
User: N/A
Computer: ORANGEGAL
Description:
The IP address lease 192.168.2.3 for the Network Card with network address 001FD0217FE6 has been denied by the DHCP server 0.0.0.0 (The DHCP Server sent a DHCPNACK message).

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Event Type: Error
Event Source: DCOM
Event Category: None
Event ID: 10010
Date: 03/20/10
Time: 12:59pm
User: NT AUTHORITY\SYSTEM
Computer: ORANGEGAL
Description:
The server {5A90F5EE-16B8-4C2A-81B3-FD5329BA477C} did not register with DCOM within the required timeout.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7011
Date: 03/22/10
Time: 01:22am
User: N/A
Computer: ORANGEGAL
Description:
Timeout (30000 milliseconds) waiting for a transaction response from the NVSvc service.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 12/20/09
Time: 08:02pm
User: N/A
Computer: ORANGEGAL
Description:
Faulting application ctfmon.exe, version 5.1.2600.5512, faulting module tfwah.dll, version 4.9.11.11, fault address 0x000028b9.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 63 74 66 ure ctf
0018: 6d 6f 6e 2e 65 78 65 20 mon.exe
0020: 35 2e 31 2e 32 36 30 30 5.1.2600
0028: 2e 35 35 31 32 20 69 6e .5512 in
0030: 20 74 66 77 61 68 2e 64 tfwah.d
0038: 6c 6c 20 34 2e 39 2e 31 ll 4.9.1
0040: 31 2e 31 31 20 61 74 20 1.11 at
0048: 6f 66 66 73 65 74 20 30 offset 0
0050: 30 30 30 32 38 62 39 0d 00028b9.
0058: 0a .


xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Event Type: Error
Event Source: nview_info
Event Category: None
Event ID: 1
Date: 01/16/10
Time: 06:49pm
User: N/A
Computer: ORANGEGAL
Description:
The description for Event ID ( 1 ) in Source ( nview_info ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: NVIEW : Explorer: Mutex Recovery on THREAD_DETACH! - Info:PID:834, TID:109c, Name:C:\WINDOWS\Explorer.EXE - NView (and Mutexes) are now enabled again.


xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Event Type: Error
Event Source: Ci
Event Category: CI Service
Event ID: 4126
Date: 02/01/10
Time: 01:19pm
User: N/A
Computer: ORANGEGAL
Description:
Cleaning up corrupt content index metadata on c:\system volume information\catalog.wci. Index will be automatically restored by refiltering all documents.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx


Is there a way to copy/paste all the errors in a single process, or do I have to select each item from the Event Viewer window? If one at a time, it'll take me all day! Maybe there are error entries that I could ignore??

I await advice/solutions. Thank you. :thumbsup:

#7 hamluis

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Posted 22 March 2010 - 05:05 PM

I would focus on the last 5 entries (most recent).

W32 Time errors can be ignored.

DHCP errors can be ignored if you have no problem connecting/accessing websites.

Info on NVSvc, http://searchtasks.answersthatwork.com/tas....php?File=NVSvc

Info on tfwah.dll, http://www.file.net/process/tfwah.dll.html

Info on ctfmon.exe, http://www.pchell.com/support/ctfmon.shtml

Nview_info seems to be another nVidia graphics driver.

CI Service, content indexing service, related to indexing. If indexing is enabled, I suggest that you turn it off.

http://lifehacker.com/031440/turn-off-inde...d-up-windows-xp

If you do not use the XP System Restore function, you might turn that off as well.

http://support.microsoft.com/kb/310405

Louis

#8 joseibarra

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Posted 22 March 2010 - 06:36 PM

I peeked at your HJT encounter and see you have done a lot already and don't want to be redundant - and I see you know how to attach screen shots.

Not everything you see in the Event Log is a problem. Some are informational messages and some are to be expected during startup, but no event should defy explanation.

I have some observations too.

Let's get some basic info and a screenshot of Task Manager and your startup information (no HJT logs allowed here!)

What is your current antivirus and malware situation? McAfee, Norton, Spybot, AVG, ZoneAlarm, etc.

Are you running that PC Tools firewall still or did you disable it and just keep the Windows firewall? Generally, you want only one firewall and the Windows firewall is adequate for most folks. If you have two running at the same time, your system performance will suffer.

Click Start, Run and in the box enter:

msinfo32

Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste back here.

There would be some personal information (like System Name and User Name) or whatever appears to be only your business that you can delete from the paste.

Notice in the TM example below, the Virtual Memory column display has been enabled in TM and all the items are listed completely. This is very good information for troublehooting and understanding what is running on your computer right now.

To do that:

Right click the Taskbar, choose Task Manager and select the Processes tab.

Click View, Select Columns, check the box that says: Virtual Memory Size. Expand the width of the Task Manager by dragging the corners so you can see all the columns and processes.

Double click a column heading in TM to sort by the column. For example, sort Task Manager by the CPU or Virtual Memory size column.

Download CCleaner, install it, run it, click Tools, Startup.

CCleaner is good for this since it shows more information in a bigger display and CCleaner has other useful functions you can check out later. You can uninstall CCleaner later if you don't like it.

Notice in the example, CCleaner fills the whole screen. Sort the columns by the Enabled field so all the Yes items are on top and drag the columns sizes so all columns are readable - expecially the File column. My example is empty, but your's will have information.

Get CCleaner here:

http://www.ccleaner.com/

When you are done, we will be able to see what you are seeing.

Edited by joseibarra, 22 March 2010 - 06:49 PM.

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.


#9 pinkn0rangegal

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Posted 23 September 2010 - 05:09 AM

Wow, I thought that I got back to this topic! :flowers:
Well, my pc is back to normal, more or less, I don't know why, I didn't do any thing extraordinary with it. Just glad it's back, for now! Thank you! :thumbsup:

#10 hamluis

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Posted 23 September 2010 - 07:57 AM

Well...thanks for posting back...all's well that ends well :thumbsup:.

Happy computing :flowers:.

Louis




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