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my sudden crashing problems


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3 replies to this topic

#1 lcohen448

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Posted 22 March 2010 - 11:20 AM

I need some help here. I never posted anything before. I dont want to leave any valuable information out.
All of a sudden my computer keeps crashing and restarts automatically and hangs. I have some warnings and critical and error messages. Can someone help me, how to fix my computer.

Intel® Core™2 Quad CPU Q9550 @ 2.83GHz
Model P5K-E
Total amount of system memory 4.00 GB RAM
System type 32-bit operating system
Number of processor cores 4
64-bit capable Yes
--------------------------------------------------------------------------------
Total size of hard disk(s) 578 GB
Disk partition (C:) 252 GB Free (466 GB Total)
Disk partition (D:) 66 GB Free (112 GB Total)
Media drive (E:) CD/DVD
Media drive (F:) CD/DVD
ATI Radeon HD 2600 XT

Log Name: System
Source: cdrom
Date: 3/21/2010 9:47:54 PM
Event ID: 11
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: lee-PC
Description:
The driver detected a controller error on \Device\CdRom0.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="cdrom" />
<EventID Qualifiers="49156">11</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-03-22T01:47:54.406236600Z" />
<EventRecordID>19486</EventRecordID>
<Channel>System</Channel>
<Computer>lee-PC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\CdRom0</Data>
<Binary>0312680001000000000000000B0004C001010000850100C0000000000000000000F0931600000000E393060000000000FFFFFFFF00000000400000C40200000000200A1248020000000000000401000000002607580275870000000028089985185D2F870000000028000002D27E00002000000000000000700004000000000A000000003E0200000000000000000000</Binary>
</EventData>
</Event>
:thumbup2:

Log Name: System
Source: volmgr
Date: 3/22/2010 11:38:44 AM
Event ID: 46
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: lee-PC
Description:
Crash dump initialization failed!
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="volmgr" />
<EventID Qualifiers="49156">46</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-03-22T15:38:44.375650700Z" />
<EventRecordID>20735</EventRecordID>
<Channel>System</Channel>
<Computer>lee-PC</Computer>
<Security />
</System>
<EventData>
<Data>\Device\HarddiskVolume1</Data>
<Binary>0000000001000000000000002E0004C001100000010000C000000000000000000000000000000000</Binary>
</EventData>
</Event>
:huh:
Log Name: System
Source: ssidrv
Date: 3/22/2010 11:37:32 AM
Event ID: 26
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: lee-PC
Description:
Failed to set monitor event rule.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="ssidrv" />
<EventID Qualifiers="57346">26</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-03-22T15:37:32.402514700Z" />
<EventRecordID>20661</EventRecordID>
<Channel>System</Channel>
<Computer>lee-PC</Computer>
<Security />
</System>
<EventData>
<Data>
</Data>
<Data>ssi122</Data>
<Data>
</Data>
<Binary>0000000003002800000000001A0002E0E50501000D0000C000000000000000000000000000000000</Binary>
</EventData>
</Event>

Log Name: System
Source: VDS Basic Provider
Date: 3/22/2010 9:11:51 AM
Event ID: 1
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: lee-PC
Description:
Unexpected failure. Error code: 490@01010004
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="VDS Basic Provider" />
<EventID Qualifiers="49664">1</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-03-22T13:11:51.000000000Z" />
<EventRecordID>20115</EventRecordID>
<Channel>System</Channel>
<Computer>lee-PC</Computer>
<Security />
</System>
<EventData>
<Data>490@01010004</Data>
</EventData>
</Event>
:huh:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 3/21/2010 11:06:04 PM
Event ID: 41
Task Category: (63)
Level: Critical
Keywords: (2)
User: SYSTEM
Computer: lee-PC
Description:
The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<EventID>41</EventID>
<Version>2</Version>
<Level>1</Level>
<Task>63</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000002</Keywords>
<TimeCreated SystemTime="2010-03-22T03:06:04.243624200Z" />
<EventRecordID>19675</EventRecordID>
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Channel>System</Channel>
<Computer>lee-PC</Computer>
<Security UserID="S-1-5-18" />
</System>
<EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>
</EventData>
</Event>

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#2 keyboardNinja

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Posted 22 March 2010 - 12:44 PM

Have you been getting the Blue Screen of Death (BSOD)?

If so...

Download BlueScreenView
No installation required.
Double click on BlueScreenView.exe file to run the program.
When scanning is done, go Edit>Select All.
Go File>Save Selected Items, and save the report as BSOD.txt.
Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.

And to stop the automatic restarts after a crash, follow this guide. :huh:
PICNIC - Problem In Chair, Not In Computer

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#3 cryptodan

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Posted 23 March 2010 - 01:43 PM

Are your drivers updated?

#4 keyboardNinja

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Posted 23 March 2010 - 02:05 PM

Are your drivers updated?

I was getting to that...

I was going to see what was in the memory dumps before updating drivers, but yes, drivers would be the first thing to check.
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