Jump to content


 


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.


Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.

Photo

Laptop Really Laggish


  • Please log in to reply
18 replies to this topic

#1 jay521

jay521

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:03:08 AM

Posted 22 March 2010 - 12:54 AM

My laptop (Dell Inspiron 1525) has been acting really laggish lately. Boot up takes about 5-10 minutes and when attempting to open a program can get quite annoying also. Recently firefox and all my other internet browsers have been getting random ads saying im a winner of a prize... I got rid of that and i also downloaded the trial for norton anti virus. The software picked up a few trojans and adware. but my laptop is still acting up. my task manager shows that the computer usage is at 100% and thats with just firefox open. I tried watching youtube videos and they are verry laggish also. Can some one help me clean this thing up??? thanks

Edited by elise025, 22 March 2010 - 05:06 AM.
Moved from Vista forum to AII forum ~ Elise


BC AdBot (Login to Remove)

 


#2 chrispyslice

chrispyslice

  • Members
  • 19 posts
  • OFFLINE
  •  
  • Gender:Male
  • Local time:11:08 AM

Posted 22 March 2010 - 03:18 AM

It sound's like there's quite a lot that could be improving! Here's a few quick things right off the top of my head:
  • Remove Norton. It causes more problems than it's worth, and it slows down disk performance by about 16x (yes, I did the benchmarking)
  • Get a good anti-spyware program. I used to use AVG or Avast, but I'm switching to Microsoft Security Essentials from now on, I hear great things from it
  • Go into msconfig (WinKey + R, type in "msconfig" (no quotes) and hit enter; you'll be asked for UAC confirmation) and then the startup tab. Deselect as many programs as you can, but be careful to leave anything that sounds important
  • Use the built in tools to perform maintennace - defrag, cleanup, etc
These are just a few ideas to get you started, I'm sure other members here have other ideas :thumbsup:
MacBook Pro (mid 2009)
Microsoft Certified Professional
Microsoft Certified Desktop Support Technician
Do not PM me about posts - use the reply button!
Search for solutions at Microsoft FixIt

#3 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,817 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:01:08 PM

Posted 22 March 2010 - 05:06 AM

Hello jay521,

MALWAREBYTES ANTIMALWARE
-------------------------------------------
Please download Malwarebytes Anti-Malware and save it to your desktop.
alternate download link 1
alternate download link 2

MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Full Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#4 jay521

jay521
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:03:08 AM

Posted 22 March 2010 - 10:54 PM

wooo! 10 hours and 27 minutes later! :thumbsup:
here is the log file
thanks for the response!

UPDATE:
laptop still running a little slow, the boot up took about 5 minutes and i tested a video on vlc player and the video is delayed.
still, thanks for your help! its greatly appreciated.

(also i changed the name of the user in the log so i dont give out private information) NOTHING ELSE WAS CHANGED.

Malwarebytes' Anti-Malware 1.44
Database version: 3900
Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18882

3/22/2010 8:50:54 PM
mbam-log-2010-03-22 (20-50-54).txt

Scan type: Full Scan (C:\|D:\|G:\|)
Objects scanned: 565197
Time elapsed: 10 hour(s), 27 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 1
Registry Values Infected: 0
Registry Data Items Infected: 1
Folders Infected: 3
Files Infected: 9

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CURRENT_USER\SOFTWARE\AppDataLow\HavingFunOnline (Adware.BHO.FL) -> Quarantined and deleted successfully.

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_CLASSES_ROOT\regfile\shell\open\command\(default) (Broken.OpenCommand) -> Bad: ("regedit.exe" "%1") Good: (regedit.exe "%1") -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWebSearch\bar\3.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\MyWebSearch\bar\3.bin\F3SCHMON.EXE (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\Moster Truck Nitro\Uninstall.exe (Malware.Packer.Krunchy) -> Quarantined and deleted successfully.
C:\Program Files\Mozilla Firefox\plugins\NPMyWebS.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Users\ME\AppData\Local\Temp\ldm1.exe (Adware.Agent) -> Quarantined and deleted successfully.
C:\Users\ME\AppData\Local\Temp\nsk5C0A.tmp\downloads\14664281.ex_ (Adware.AdRotator) -> Quarantined and deleted successfully.
G:\Organize Stuff\Organize Pictures\pictures\pikz\reflexfix.exe (Trojan.Backdoor) -> Quarantined and deleted successfully.
G:\Organize Stuff\Setup Files In Folders\GAMES\HACKS\reflexfix.exe (Trojan.Backdoor) -> Quarantined and deleted successfully.
G:\Organize Stuff\Sort Out\ATM\UserK\UserK\Desktop\reflexfix.exe (Trojan.Backdoor) -> Quarantined and deleted successfully.
C:\Users\ME\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\9956126.lnk (Malware.Trace) -> Quarantined and deleted successfully.

Edited by jay521, 22 March 2010 - 11:44 PM.


#5 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,817 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:01:08 PM

Posted 23 March 2010 - 04:23 AM

Hello again,

Lets also do a rootkit scan.

GMER
-------
Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

    Posted Image
  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#6 jay521

jay521
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:03:08 AM

Posted 24 March 2010 - 12:25 PM

I tried the GMER scanner about 4 times. 2 normally and 2 in safe mode. It would scan usually for 4-8 hours and then the computer just shuts down.

windows picks up the error

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: 4e
BCP1: 0000009A
BCP2: 000B0C04
BCP3: 00000000
BCP4: 00000000
OS Version: 6_0_6002
Service Pack: 2_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini032410-01.dmp
C:\Users\Jay San Nicolas\AppData\Local\Temp\WER-13434618-0.sysdata.xml
C:\Users\Jay San Nicolas\AppData\Local\Temp\WER283C.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=501...mp;clcid=0x0409

#7 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,817 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:01:08 PM

Posted 24 March 2010 - 12:39 PM

Please try to re-run GMER with the Devices and the IAT/EAT boxes unchecked.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#8 jay521

jay521
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:03:08 AM

Posted 24 March 2010 - 01:22 PM

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit quick scan 2010-03-24 11:20:01
Windows 6.0.6002 Service Pack 2
Running: j1duw06y.exe; Driver: C:\Users\JAYSAN~1\AppData\Local\Temp\uwdcypog.sys


---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs 85D151F8
Device \FileSystem\fastfat \Fat 8A92A1F8

AttachedDevice \FileSystem\fastfat \Fat fltmgr.sys (Microsoft Filesystem Filter Manager/Microsoft Corporation)
AttachedDevice \FileSystem\fastfat \Fat AVGIDSFilter.sys
AttachedDevice \Driver\tdx \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\tdx \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

---- EOF - GMER 1.0.15 ----

#9 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,817 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:01:08 PM

Posted 24 March 2010 - 01:34 PM

Hello again, lets try the following:

TFC
--------
Download TFC by OldTimer to your desktop.
(TFC only cleans temp folders. It will not clean URL history, prefetch, or cookies).
Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job.
Once its finished it should automatically reboot your machine, if it doesn't, manually reboot to ensure a complete clean

NOTE:
It's normal after running TFC cleaner that the PC will be slower to boot the first time.

TFC (Temp File Cleaner) will clear out all temp folders for all user accounts (temp, IE temp, java, FF, Opera, Chrome, Safari), including Administrator, All Users, LocalService, NetworkService, and any other accounts in the user folder.



SUPERANTISPYWARE
-----------------------------
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If it will not start, go to Start > All Prgrams > SUPERAntiSpyware and click on Alternate Start.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#10 jay521

jay521
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:03:08 AM

Posted 25 March 2010 - 03:09 PM

SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 12/20/2009 at 08:30 PM

Application Version : 4.31.1000

Core Rules Database Version : 3951
Trace Rules Database Version: 1893

Scan type : Complete Scan
Total Scan Time : 03:44:35

Memory items scanned : 956
Memory threats detected : 0
Registry items scanned : 8141
Registry threats detected : 0
File items scanned : 37874
File threats detected : 12

Trojan.Dropper/Gen
C:\USERS\ME\APPDATA\LOCAL\TEMP\RAR$EX00.051\JDOWNLOADER 0.5.917\TOOLS\WINDOWS\KIKIN\KIKIN_INSTALLER.EXE

Adware.Tracking Cookie
C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\ME@www.crackmuzik[1].txt
C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\ME@ordie.adbureau[2].txt
C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\ME@media6degrees[1].txt
C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\ME@www.mediafire[1].txt
C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\ME@ad3.clickhype[1].txt
C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\ME@a1.interclick[1].txt
C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\ME@roiservice[1].txt
C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\ME@mediafire[2].txt
C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\ME@interclick[1].txt
C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\ME@statcounter[2].txt
C:\Users\ME\AppData\Roaming\Microsoft\Windows\Cookies\Low\ME@www.burstbeacon[1].txt

#11 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,817 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:01:08 PM

Posted 25 March 2010 - 03:19 PM

Hello again,
How are things running now?

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#12 jay521

jay521
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:03:08 AM

Posted 25 March 2010 - 03:59 PM

its not as bad as it was before. startup is still a little slow but my cpu usage went down alot! =) thank u

#13 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,817 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:01:08 PM

Posted 25 March 2010 - 04:09 PM

Lets do another scan to doublecheck.

ESET ONLINE SCANNER
----------------------------
I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    Note - when ESET doesn't find any threats, no report will be created.
  • Push the Posted Image button.
  • Push Posted Image

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft


#14 jay521

jay521
  • Topic Starter

  • Members
  • 36 posts
  • OFFLINE
  •  
  • Local time:03:08 AM

Posted 01 April 2010 - 10:40 PM

sorry, i been away from the computer
i will do this scan and come back for the reply. =)

sorry for the wait

#15 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
  • 60,817 posts
  • OFFLINE
  •  
  • Gender:Female
  • Location:Romania
  • Local time:01:08 PM

Posted 02 April 2010 - 03:03 AM

No problem, thanks for letting me know :thumbsup:

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users