Let's try this first and take it from there:
Please download exeHelper
to your desktop.
If your AV program throws up a warning about the program, ignore the warning. Some AV's flag this program because of how it works... that's all.
Note : If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together ( they will both be in the one file ).
- Double-click on exeHelper.com to run the fix.
- A black window should pop up, press any key to close once the fix is completed.
- Post the contents of exehelperlog.txt ( Will be created in the directory where you ran exeHelper.com and should open at the end of the scan)
In your next reply, please submit: