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my girlfriends laptop got a virus last thursday. the virus screwed up norton antivirus so she had to uninstall it. she then downloaded free avg virus scanner and it found a virus or 2 and she deleted them. i am trying to fix it. when i try to use system restore a blank white window pops up with nothing displayed. in internet explorer i cant click on some things like open attatchments in email, and also i cant get to windows update. all in all this laptop has many problems like this. does anyonehave any suggestions as to what i should do??? please help!!