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hccutils.DLL , igtray.exe


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#1 rebuz

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Posted 21 March 2010 - 06:29 AM

Running windows Vista Home. Bit Defender advised I had a trojan, but could not get rid of or delete. Installed AVG Free and now my computer has no sound and to boxes come up with restarting the computer "application failed hccutils.DLL not found" and "unable to locate igfxtray.exe." Still no sound . Please help. I can not play videos, sounds or view photos. Every time message states; "Run DLL"

Edited by rebuz, 21 March 2010 - 07:14 AM.


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#2 cryptodan

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Posted 21 March 2010 - 08:15 AM

Have a read here: BitDefender False Detections

#3 Broni

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Posted 21 March 2010 - 12:02 PM

Did BitDefender, or AVG remove any files?

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#4 rebuz

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Posted 21 March 2010 - 05:19 PM

no, Bit Defender or Avg did not remove the files. I am trying to find out a solution on Bit Defender: False Detection On Trojan.fakealert.5, but I am running Bit Defender 2009 and the solution is for BD2010. :huh:

#5 cryptodan

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Posted 21 March 2010 - 05:21 PM

Go post on their forums.

#6 Broni

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Posted 21 March 2010 - 05:23 PM

Do you have two AV programs running now, BitDefender and AVG?

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