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No wireless connection

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#1 mortimormcsnerd


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Posted 21 March 2010 - 12:55 AM

Hello all. This is my first post and I am really hoping someone can help me with my problem. I have a Dell Latitude D630 and everything that is in it (wireless card, network card, etc.) is what came in it from Dell. I have made no modifications to it at all. I'm not VERY good with computers, but I know enough to get by. About 3 weeks ago, right after I installed a new wireless router to my network, my computer stopped connecting to the internet. It would show that it was connected to the network with a strong signal, but no matter what browser I tried, I always got "Page cannot be displayed". I tried restarting the modem and router to no avail. I have another laptop, three smartphones, and a PlayStation 3 that all connect to the network and can browse the internet with no problems. So I decided to just re-install Windows XP Home on the computer, but now I am running into what I think is a problem with the drivers. I went to the Dell support website and downloaded what I think are the right drivers and burned them to a CD, but every time I go to Control Panel < System < Hardware < Device Manager and double click on the device and select Reinstall Driver and get the comp to search on my CD, it displays "The wizard could not find the software on your computer for..." I am at a loss. I don't know where to go from here. Any and all help would be very appreciated and I will answer any questions to help resolve this problem. Thanks everyone and have a great day.

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#2 cryptodan


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Posted 21 March 2010 - 07:54 AM

You need to reinstall all your drivers. Locate your Dell service Tag and head to http://www.dell.com and go to the support pages.

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