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System Restore error (0x80070002)


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#1 Konadan

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Posted 21 March 2010 - 12:49 AM

System Restore error (0x80070002)

System Restores fails; can't find an unknown file.

I don't what file it is. The error message doesn't tell me. Please help.

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#2 cryptodan

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Posted 21 March 2010 - 08:05 AM

Have a read here: System Restore error (0x80070002)

#3 Konadan

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Posted 21 March 2010 - 10:56 AM

Thanks for your reply. I read System Restore error (0x80070002), and checked my Profile list.

I found 4 Profile folders. Three had paths starting with %systemroot%\.

The 4th one was different. It was c:\users\Danny. Is that one I supposed to delete? Please help.

Edited by Konadan, 21 March 2010 - 11:14 AM.


#4 cryptodan

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Posted 21 March 2010 - 11:00 AM

I never have used System Restore so I wouldnt know.

#5 Broni

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Posted 21 March 2010 - 11:49 AM

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1
Download Mirror #2
  • Double-click SystemLook.exe to run it.
  • Vista users:: Right click on SystemLook.exe, click Run As Administrator
  • Copy the content of the following box into the main textfield:
    :reg
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList /s
  • Click the Look button to start the scan.
  • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

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#6 Konadan

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Posted 21 March 2010 - 07:07 PM

Hi Broni,

Thanks for your help. This is what I got.


SystemLook v1.0 by jpshortstuff (11.01.10)
Log created at 17:06 on 21/03/2010 by Danny (Administrator - Elevation successful)

========== reg ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList]
"Default"="%SystemDrive%\Users\Default"
"ProfilesDirectory"="%SystemDrive%\Users"
"ProgramData"="%SystemDrive%\ProgramData"
"Public"="%SystemDrive%\Users\Public"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-18]
"Flags"= 0x000000000c (12)
"ProfileImagePath"="%systemroot%\system32\config\systemprofile"
"RefCount"= 0x0000000001 (1)
"Sid"=01 01 00 00 00 00 00 05 12 00 00 00 (REG_BINARY)
"State"= 0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-19]
"Flags"= 0000000000 (0)
"ProfileImagePath"="%SystemRoot%\ServiceProfiles\LocalService"
"State"= 0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-20]
"Flags"= 0000000000 (0)
"ProfileImagePath"="%SystemRoot%\ServiceProfiles\NetworkService"
"State"= 0000000000 (0)

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-3462626417-1902296538-3159851537-1000]
"Flags"= 0000000000 (0)
"Migrated"=f0 57 19 84 4b ea c9 01 (REG_BINARY)
"ProfileImagePath"="C:\Users\Danny"
"ProfileLoadTimeHigh"= 0000000000 (0)
"ProfileLoadTimeLow"= 0000000000 (0)
"RefCount"= 0x0000000005 (5)
"RunLogonScriptSync"= 0000000000 (0)
"Sid"=01 05 00 00 00 00 00 05 15 00 00 00 71 7c 63 ce da bd 62 71 11 82 57 bc e8 03 00 00 (REG_BINARY)
"State"= 0000000000 (0)


-=End Of File=-

Edited by Konadan, 21 March 2010 - 07:09 PM.


#7 cryptodan

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Posted 21 March 2010 - 07:10 PM

You are missing the administrator 1.

#8 Broni

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Posted 21 March 2010 - 07:50 PM

Looks normal to me.

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#9 Konadan

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Posted 21 March 2010 - 09:12 PM

What do you mean by "missing the administrator 1?" I ran it as the administrator.

Log created at 17:06 on 21/03/2010 by Danny (Administrator - Elevation successful)

Is "ProfileImagePath"="C:\Users\Danny" a normal image path? If this is normal, then what's causing the error?

Edited by Konadan, 21 March 2010 - 09:14 PM.


#10 cryptodan

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Posted 21 March 2010 - 09:20 PM

I have the following:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-1910235298-190102511-4250176364-1000

and

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList\S-1-5-21-1910235298-190102511-4250176364-500

The one with 500 is the administrator account, maybe I have it cause I have it visible.

#11 Broni

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Posted 21 March 2010 - 09:21 PM

All I'm saying is, that your registry keys look normal.
Try couple of links:
http://www.windowsitpro.com/article/jsifaq...-checking-.aspx
http://www.windowsitpro.com/article/licens...-computer-.aspx

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#12 Konadan

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Posted 21 March 2010 - 09:48 PM

Broni, I don't get a "License error." I get "System Restore failed due to an unspecified error. The system cannot find the file specified (0x80070002)." Could that message also be for a license or drive?

Cryptodan, I checked my xp computer and it has a Profile for the Administrator. You're right. Mine doesn't. Am I supposed to have one?

#13 cryptodan

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Posted 21 March 2010 - 09:51 PM

I would imagine you would need a profile for the Admin account even though it is hidden.

#14 Broni

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Posted 21 March 2010 - 09:53 PM

See, if system restore will work in Safe Mode.

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#15 Konadan

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Posted 21 March 2010 - 10:24 PM

Previously, I tried System Restore (booting from the Vista Installation disk), and got the same error. I guess that would be the same as Safe Mode.




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