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XP Defender removed, HijackThis results


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8 replies to this topic

#1 JDGreen

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Posted 20 March 2010 - 06:39 PM

Hi,

A couple days ago my PC was a victim of the XP Defender anti-spyware. McAfee detected it last night and quarantined ave.exe. I then could not open any applications as the links could not find the associated exe files. I did some searching on the forum and found several posts recommending this fix: http://www.dougknox.com/xp/file_assoc.htm. It worked great! thumbup2.gif

However, I want to make sure everything's good now. I ran HijackThis and am posting the log below. Could someone please review it and advise if it's ok?

Also, I did a search in regedit and found there is still a reference to ave.exe: HKEY_CLASSES_ROOT/.exe/shell/open/command shows (Default) with Data as "C:\Documents and Settings\Owner\Local Settings\Application Data\ave.exe" /START "%1" %*. There is a second reg in that path called IsolatedCommand with Data as ""%1" %*. I'm not sure what I should do.

Thanks in advance for the help!

----------------------------------------------------------------------------
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:04:17 PM, on 3/20/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16762)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\LxrSII1s.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\AOL\1187559021\ee\AOLSoftware.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\igfxpers.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell AIO Printer A920\dlbkbmon.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\system32\ctfmon.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\Program Files\Snapfish PictureMover\PictureMover.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\regedit.exe
C:\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://en.wikipedia.org/wiki/Main_Page
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1187559021\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\System32\igfxpers.exe
O4 - HKLM\..\Run: [Dell AIO Printer A920] "C:\Program Files\Dell AIO Printer A920\dlbkbmgr.exe"
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [mktlfygh] C:\Documents and Settings\Owner\Local Settings\Application Data\nhjtqd\aadwsysguard.exe
O4 - HKCU\..\Run: [DelayShred] c:\PROGRA~1\mcafee\mshr\ShrCL.EXE /P7 /q C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\EYZA5HJV\BLANK_~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\BSJZBS10\BEGAN_~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\K923WLAJ\ACTIVI~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\K923WLAJ\BLANK_~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\89IZK5A3\MAIN_P~1.SH! C:\Recycler\S-1-5-~1\DC423~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\J68JBLGH\LOGIN_~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\89IZK5A3\USA_1_~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\J68JBLGH\LOGIN_~2.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\8L6BGHUN\CA81ABO9.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\J68JBLGH\M93199~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\89IZK5A3\CAREER~2.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\UAIBV8B1\BLANK_~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\EYZA5HJV\CAREER~2.SH! C:\DOCUME
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [LxrAutorun] C:\Documents and Settings\Owner\Local Settings\Application Data\Lexar Media\LxrAutorun.exe
O4 - HKCU\..\Run: [mktlfygh] C:\Documents and Settings\Owner\Local Settings\Application Data\nhjtqd\aadwsysguard.exe
O4 - HKCU\..\RunOnce: [DelayShred] "c:\program files\mcafee\mshr\ShrCL.EXE" /P7 /q C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\PNRFLDOE\DELLMY~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\CL2BGHQV\DOWNLO~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\UAIBV8B1\FIX-EX~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\E556JYL0\WINDOW~1.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\EYZA5HJV\CONTEN~2.SH! C:\DOCUME~1\Owner\LOCALS~1\TEMPOR~1\Content.IE5\D9IEYHHG\OPENHA~1.SH!
O4 - HKUS\S-1-5-19\..\Run: [tedurujopa] Rundll32.exe "C:\WINDOWS\system32\vovuhinu.dll",s (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [tedurujopa] Rundll32.exe "C:\WINDOWS\system32\vovuhinu.dll",s (User 'NETWORK SERVICE')
O4 - Startup: .lnk = C:\Program Files\Snapfish PictureMover\PictureMover.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.116.90 85.255.112.128
O17 - HKLM\System\CS1\Services\Tcpip\..\{25D033C9-E279-43BB-B64B-FE7C60DAF724}: NameServer = 85.255.116.90,85.255.112.128
O20 - AppInit_DLLs: C:\WINDOWS\system32\0019.DLL
O21 - SSODL: SSODL - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - (no file)
O22 - SharedTaskScheduler: STS - {EC43E3FD-5C60-46a6-97D7-E0B85DBDD6C4} - (no file)
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC - C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: getPlus® Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: ICF - Unknown owner - C:\WINDOWS\System32\svchost.exe:exe.exe (file missing)
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Lexar Secure II (LxrSII1s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrSII1s.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Task Scheduler (Schedule) - Unknown owner - C:\WINDOWS\system32\drivers\spools.exe

--
End of file - 9006 bytes


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#2 Blade

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Posted 22 March 2010 - 04:02 PM

Hello, and welcome.gif to the Malware Removal forum! My online alias is Blade Zephon, or Blade for short, and I will be assisting you with your malware issues!

If you have since resolved the original problem you were having, we would appreciate you letting us know.

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. By doing this and then choosing Immediate E-Mail notification and then clicking on Proceed you will be advised when we respond to your topic and facilitate the cleaning of your machine.

Before we begin cleaning your machine, I'd like to lay out some guidelines for us to follow while we are working together.
  • I will be assisting you with your malware issues. This may or may not resolve other problems you are having with your computer. If you are still having problems after your machine has been determined clean, I will be glad to direct you to the proper forum for assistance.
  • Even if things appear better, that does not mean we are finished. Please continue to follow my instructions until I give you the all clean. Absence of symptoms does not mean that all the malware has been removed. If a piece of the infection is left, it can regenerate and reinfect your machine.
  • Attention to detail is important! Since I cannot see or directly interact with your computer I am dependent on you to "be my eyes" and provide as much information as you can regarding the current state of your computer.
  • I ask that you please refrain from running tools other than those I suggest to you while I am cleaning up your computer. The reason for this is so I know what is going on with the machine at any time. If you act independently it will cause changes to your system that I will not be aware of, which will make the process of cleaning the machine a much slower and more difficult process. Additionally, some programs can interfere with others and hamper the recovery process.
  • Please perform all steps in the order received. If you are unsure or confused about any instructions I give you, you should ask me to clarify before doing anything. Additionally, if you run into any problems while carrying out instructions, you should STOP and reply back here explaining what happened.
  • After 5 days if a topic is not replied to we assume it has been abandoned and it is closed. If you need additional time, that is perfectly alright; you just need to let us know beforehand. smile.gif

***************************************************

Please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explanation about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

~Blade

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#3 JDGreen

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Posted 24 March 2010 - 10:28 PM

Hi Blade. I appreciate the help and will definitely follow through on your instructions.

#4 Blade

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Posted 27 March 2010 - 01:33 AM

Are you still there?

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#5 JDGreen

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Posted 31 March 2010 - 04:24 PM

Hi. I will be unable to access my computer for several more days (until Sunday). Please keep this topic open. Thanks.

#6 Blade

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Posted 07 April 2010 - 11:55 AM

Hi JDGreen.

Still haven't heard back from you.

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#7 JDGreen

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Posted 08 April 2010 - 12:43 AM

Hi Blade, thanks for following up.
I downloaded the dds.scr file to my desktop, however I get a message: "This file does not have a program associated with it for performing this action. Create an association in the Folder Options control panel."
I tried downloading the dds.pif file but McAfee instantly quarantined it as malware/trojan.
Please advise.

Edited by JDGreen, 08 April 2010 - 12:45 AM.


#8 Blade

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Posted 08 April 2010 - 07:29 AM

Hi JDGreen.

Sounds like your file associations have been damaged by the malware. We can fix this however.

You will need a clean computer to create this disc...

Print these instructions out so that you know what you are doing

On a clean computer:After you have successfully burned the OTLPE ISO to disc you will need to transfer the disc to the CD drive of your sick computer and boot from it.
  • Insert the CD-ROM into the CD-ROM drive, and then restart the computer.
  • If your PC is not booting from the CD, you need to change the boot order:
    • Restart your PC
    • As soon as you get an image, press the Setup key. This is usually F2, or Del. On some machines the key can also be a different one. It should, however, be stated on the screen which key is the setup key.
    • Once you enter the computer's BIOS, use the arrow keys and tab key to move between elements. Press enter to select an item to change.
    • Navigate to the tab, where you can set the boot order. It should be called Boot or Boot order
    • The tab should now show your current boot order.
      If the CD-drive is not at the top, please navigate to the CD-Rom drive with the keys arrows. Then move it to the top of the list. The keys for switching boot position are usually + to move up and - to move down. However they can be different, but they should be stated in the help, so that you can find them easily.
    • Once the CD-drive is on top of the boot order, navigate to Exit and select Exit saving changes.
    • Your PC should now boot from your CD.
    • Click to select any options that are required to start the computer from the CD-ROM drive if you are prompted.
  • Please be patient as "Windows" loads
  • Your system should now display a REATOGO-X-PE desktop.
  • Double click on the icon on your desktop.
  • When asked "Do you wish to load the remote registry", select Yes
  • When asked "Do you wish to load remote user profile(s) for scanning", select Yes
  • Ensure the box "Automatically Load All Remaining Users" is checked and press OK
  • OTL should now start. Change the following settings
    • Under "Extra Registry" please check "Use Safelist" and also check "LOP Check" and "Purity Check" as pictured.
    • Copy and Paste the following code into the textbox. Do not include the word "Code"

      Please note: Double click the Firefox Icon on the desktop to connect to this thread if you have a Wired connection otherwise you can use a flash drive and copy this script into a txt file from a clean computer to transfer to this computer.

      CODE
      netsvcs
      msconfig
      safebootminimal
      safebootnetwork
      activex
      drivers32
      %ALLUSERSPROFILE%\Application Data\*.
      %ALLUSERSPROFILE%\Application Data\*.exe /s
      %APPDATA%\*.
      %APPDATA%\*.exe /s
      %SYSTEMDRIVE%\*.exe
      /md5start
      eventlog.dll
      scecli.dll
      netlogon.dll
      cngaudit.dll
      sceclt.dll
      ntelogon.dll
      logevent.dll
      iaStor.sys
      nvstor.sys
      atapi.sys
      IdeChnDr.sys
      viasraid.sys
      AGP440.sys
      vaxscsi.sys
      nvatabus.sys
      viamraid.sys
      nvata.sys
      nvgts.sys
      iastorv.sys
      ViPrt.sys
      eNetHook.dll
      ahcix86.sys
      KR10N.sys
      nvstor32.sys
      ahcix86s.sys
      /md5stop
      %systemroot%\*. /mp /s
      %systemroot%\system32\*.dll /lockedfiles
    • Push
    • When finished, the file will be saved in drive C:\OTL.txt
    • Please post the contents of the C:\OTL.txt file in your next reply.
    • Copy this file to your USB drive if you do not have an internet connection.

~Blade


In your next reply, please include the following:
OTL.txt

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#9 Blade

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Posted 12 April 2010 - 12:02 PM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

~Blade

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