Yesterday, I followed the instructions I found online to download rkill, and malware, to get rid of the security internet 2010. I had to use my laptop and download it to my scandisk and use it on my computer.
I am no longer getting the pop ups. However, I my keyboard is still not working, when I try to type something into the search pane, all the menus keep opening like the favorites, feeds, history, print. The tab button also works, but none of the keys.
Plus, sometimes like 3 or 4 of my desktop icons will be highlighted so that when I click to open one 4 open. The open with menu is no longer popping up.
I did a highjack this log and analyzed it and fixed a few items that were missing files. One thing it would not fix was the O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll The highjack this log said to go to www.cexx.org/lspfix.htm and get the lspfix to repair 010 winsock lsp,I used my laptop to download the file to my scandisk then used it on my computer, but when I ran that program on it it did not find any errors.
I am really hoping someone can help. I attached a copy of the log. I have it saved, just let me know. I appreciate any help. This has been very fustrating. Usually I can fix this type of stuff myself, but not this time. Thanks!!