Jump to content


Register a free account to unlock additional features at BleepingComputer.com
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers. Using the site is easy and fun. As a guest, you can browse and view the various discussions in the forums, but can not create a new topic or reply to an existing one unless you are logged in. Other benefits of registering an account are subscribing to topics and forums, creating a blog, and having no ads shown anywhere on the site.

Click here to Register a free account now! or read our Welcome Guide to learn how to use this site.


Problem when making my laptop go to sleep

  • Please log in to reply
2 replies to this topic

#1 Cackhandedchimp


  • Members
  • 16 posts
  • Local time:08:31 AM

Posted 20 March 2010 - 11:46 AM


Usually when I set it to sleep it's fine. But maybe one in 4 times it'll just got to a black screen and never turn off, but it's still running so I have to hold the off button and do an improper shutdown, thus losing all the stuff I had up before.

Is there any way to fix it not going to sleep properly sometimes?

Thanks in advance,


BC AdBot (Login to Remove)


#2 joseibarra


  • Members
  • 1,258 posts
  • Gender:Male
  • Location:Downstairs
  • Local time:04:31 AM

Posted 20 March 2010 - 12:23 PM

Let's get some info about your system and you video driver information first:

Please provide additional information about your system:

Click Start, Run and in the box enter:


Click OK, and when the System Summary info appears, click Edit, Select All, Copy and then paste the information back here.

There will be some personal information (like System Name and User Name), and whatever appears to be private information to you, just delete it from the pasted information.

For video driver information, expand the Components, click Display, click Edit, Select All, Copy and then paste the information.

This will minimize back and forth Q&A and eliminate guesswork.

As you can see, Stand By/Sleep modes have a potential high risk of data loss if you are not mindful of your methods Hibernate reduces the risk.

Edited by joseibarra, 20 March 2010 - 12:23 PM.

The mediocre teacher tells. The good teacher explains. The superior teacher demonstrates.

#3 Cackhandedchimp

  • Topic Starter

  • Members
  • 16 posts
  • Local time:08:31 AM

Posted 20 March 2010 - 12:34 PM

OS Name Microsoft Windows XP Home Edition
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name ***
System Manufacturer Acer, inc.
System Model Aspire 5510
System Type X86-based PC
Processor x86 Family 6 Model 13 Stepping 8 GenuineIntel ~1995 Mhz
BIOS Version/Date Acer 3A08, 27/07/2005
SMBIOS Version 2.31
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512 (xpsp.080413-2111)"
User Name ***
Time Zone GMT Standard Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 351.34 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys

PNP Device ID PCI\VEN_1002&DEV_5653&SUBSYS_00661025&REV_00\4&3A4D6611&0&0008
Adapter Type ATI MOBILITY RADEON X700 (0x5653), ATI Technologies Inc. compatible
Adapter Description ATI MOBILITY RADEON X700
Adapter RAM 256.00 MB (268,435,456 bytes)
Installed Drivers ati2dvag.dll
Driver Version
INF File oem13.inf (ati2mtag_M26 section)
Color Planes 1
Color Table Entries 4294967296
Resolution 1280 x 800 x 60 hertz
Bits/Pixel 32
Memory Address 0xC0000000-0xCFFFFFFF
I/O Port 0x00003000-0x00003FFF
Memory Address 0xB0100000-0xB01FFFFF
IRQ Channel IRQ 16
I/O Port 0x000003B0-0x000003BB
I/O Port 0x000003C0-0x000003DF
Memory Address 0xA0000-0xBFFFF
Driver c:\windows\system32\drivers\ati2mtag.sys (, 1.08 MB (1,132,544 bytes), 31/12/1979 23:00)

Edited by Cackhandedchimp, 20 March 2010 - 12:35 PM.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users