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not sure if there's something wrong


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#1 junzi

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Posted 20 March 2010 - 08:18 AM

on thursday i accidentally opened a spam sent from a friend's email. after that i did a trendmicro officescan, which found some trojans but i accidentally clicked clear list and they all disappeared, not sure if they were deleted or what. did another scan but nothing came up.

next day, i turned on the laptop, found that my desktop photo had been changed to a blue screen, and the hidden files in My Computer could all be seen. so did an MBAM full scan, which uncovered two worms named 'norton' or something. i removed those two and restarted, then did an MBAM quick scan, which found nothing. i also change my desktop photo to the original and kept the hidden files hidden.

turned on the computer a few times and it was fine. i used CCleaner to clear my cache, etc, then after i had closed the programme, desktop photo had been changed to a blue screen, and the hidden files in My Computer could all be seen. so i changed them back.

when i turned on my laptop just now, my desktop photo had been changed to a blue screen, and the hidden files in My Computer could all be seen again.

(meanwhile, my trendmicro officescan real time monitor keeps telling me it has found virus/malware, but doesn't give me a window in which to remove them, so not sure if they are removed.)

not sure if this indicates an underlying problem, please help!

/edit 10.34pm i just did another MBAM full scan which says it found nothing...

/edit 11.12pm my trendmicro scan informed me it has quarantined two trojans. when i looked at the desktop, it was a blue screen again!

/edit 21 mar when my computer was booting up the usual desktop photo appeared, then suddenly this little black window from trendmicro called 'tsc.exe' appeared, then the desktop went blue again, and hidden files became unhidden. googled tsc.exe, some sites say it's harmless and important part of trendmicro, but this site has a page on how to remove it... HELP!

Edited by junzi, 21 March 2010 - 02:28 AM.


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#2 junzi

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Posted 29 March 2010 - 12:37 PM

i think the mods have missed my post!

#3 techextreme

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Posted 29 March 2010 - 12:59 PM

Please post your logs from MBAM showing what was found and removed. Also, please post your newest MBAM log whether it's clean or not. This will give us a place to start.

Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

 


#4 junzi

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Posted 31 March 2010 - 01:05 AM

this is the really old infected one:

Malwarebytes' Anti-Malware 1.44
Database version: 3846
Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

3/19/2010 11:56:28 AM
mbam-log-2010-03-19 (11-56-28).txt

Scan type: Full Scan (C:\|)
Objects scanned: 251514
Time elapsed: 1 hour(s), 18 minute(s), 11 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 1
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
C:\NORTON\U-34543ANTI-9998887776-23234532-565 (Worm.AutoRun) -> Quarantined and deleted successfully.

Files Infected:
C:\NORTON\U-34543ANTI-9998887776-23234532-565\DeSkToP.ini (Worm.AutoRun) -> Quarantined and deleted successfully.



and here is the latest:

Malwarebytes' Anti-Malware 1.44
Database version: 3884
Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

3/31/2010 1:59:21 PM
mbam-log-2010-03-31 (13-59-21).txt

Scan type: Full Scan (C:\|)
Objects scanned: 251705
Time elapsed: 2 hour(s), 0 minute(s), 9 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#5 techextreme

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Posted 31 March 2010 - 07:10 AM

Please update Malwarebytes. Yours is out of date.

Malwarebytes' Anti-Malware 1.44
Database version: 3884

Malwarebytes has been updated to Version 1.45 and the database version ( as of 8:10 am EST ) is 3936.

After updating please rescan and post your log.

Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

 


#6 junzi

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Posted 01 April 2010 - 09:58 AM

updated and scanned:

Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 3930

Windows 5.1.2600 Service Pack 2
Internet Explorer 6.0.2900.2180

4/1/2010 10:53:30 PM
mbam-log-2010-04-01 (22-53-30).txt

Scan type: Full scan (C:\|)
Objects scanned: 228093
Time elapsed: 1 hour(s), 33 minute(s), 25 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#7 techextreme

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Posted 01 April 2010 - 10:20 AM

Ok. Let's run a few more scans and do some more digging.

SAS, may take a long time to scan
Please download and scan with SUPERAntiSpyware Free
  • Double-click SUPERAntiSypware.exe and use the default settings for installation.
  • An icon will be created on your desktop. Double-click that icon to launch the program.
  • If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download them from here. Double-click on the hyperlink for Download Installer and save SASDEFINITIONS.EXE to your desktop. Then double-click on SASDEFINITIONS.EXE to install the definitions.)
  • In the Main Menu, click the Preferences... button.
  • Click the "General and Startup" tab, and under Start-up Options, make sure "Start SUPERAntiSpyware when Windows starts" box is unchecked.
  • Click the "Scanning Control" tab, and under Scanner Options, make sure the following are checked (leave all others unchecked):
    • Close browsers before scanning.
    • Scan for tracking cookies.
    • Terminate memory threats before quarantining.
  • Click the "Close" button to leave the control center screen and exit the program.
  • Do not run a scan just yet.
  • First
Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with SUPERAntiSpyware as follows:
  • Launch the program and back on the main screen, under "Scan for Harmful Software" click Scan your computer.
  • On the left, make sure you check C:\Fixed Drive.
  • On the right, under "Complete Scan", choose Perform Complete Scan and click "Next".
  • After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
  • Make sure everything has a checkmark next to it and click "Next".
  • A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
  • If asked if you want to reboot, click "Yes" and reboot normally.
  • To retrieve the removal information after reboot, launch SUPERAntispyware again.
    • Click Preferences, then click the Statistics/Logs tab.
    • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
    • Please copy and paste the Scan Log results in your next reply.
  • Click Close to exit the program.

Note.. SAS doesn't open the registry hives for other user accounts on the system, so scans should be done from each user account.

Please perform a scan with Eset Onlinescan (NOD32).
(Requires Internet Explorer to work. If given the option, choose "Quarantine" instead of delete.)
Vista Users be sure to run Internet Explorer as Administrator. To do this, right-click on the IE icon in the Start Menu or Quick Launch Bar on the Taskbar and select "Run as Administrator" from the context menu.
  • You will see the Terms of Use. Tick the check-box in front of YES, I accept the Terms of Use
  • Now click Start.
  • You may receive an alert on the address bar that "This site might require the following ActiveX control...Click here to install...". Click on that alert and then Click Install ActiveX component.
  • A new window will appear asking "Do you want to install this software?" (OnlineScanner.cab)".
  • Answer Yes to install and download the ActiveX controls that allows the scan to run.
  • Click Start.(the Onlinescanner will now prepare itself for running on your pc)
  • To do a full-scan, check: "Remove found threats" and "Scan potentially unwanted applications"
  • Press Scan to start the online scan. (this could take some time to complete)
  • When the scan has finished, it will show a screen with two tabs "overview" and "details" and the option to get information or buy software. Just close the window.
  • Now click Start > Run... > type: C:\Program Files\EsetOnlineScanner\log.txt
  • The scan results will open in Notepad.
  • Copy and paste the log results in your next reply.
Note: Some online scanners will detect existing anti-virus software and refuse to cooperate. You may have to disable the real-time protection components of your existing anti-virus and try running the scan again. If you do this, remember to turn\ them back on after you are finished

Please post the logs from SAS and ESET when complete.

Techextreme

"Admire those who attempt great things, even though they fail."

-- Seneca

 





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