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Can Ping but cannot connect to Internet


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#1 deaner00

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Posted 19 March 2010 - 06:16 PM

I've searched through all previous posts but the solutions have not helped me. This is what is happening, I can connect to the internet if both my ethernet and wireless are connected. If I disconnect the ethernet cable I cannot connect to the internet but I can ping websites. The wireless connection seems to be configured properly. Here is the ipconfig /all (with ethernet disconnected and wireless connected):


Windows IP Configuration

Host Name . . . . . . . . . . . . : workout
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Unknown
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Ethernet adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Intel® PRO/Wireless 2200BG Network Connection
Physical Address. . . . . . . . . : 00-0E-35-55-C1-43
Dhcp Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IP Address. . . . . . . . . . . . : 192.168.1.7
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 192.168.1.1
DHCP Server . . . . . . . . . . . : 192.168.1.1
DNS Servers . . . . . . . . . . . : 192.168.1.1
Lease Obtained. . . . . . . . . . : Friday, March 19, 2010 4:38:13 PM
Lease Expires . . . . . . . . . . : Saturday, March 20, 2010 3:57:42 PM

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Description . . . . . . . . . . . : Intel® PRO/1000 MT Mobile Connection
Physical Address. . . . . . . . . : 00-1A-6B-67-2D-60

I've tried winsockfix. I've tried lsp fix. I've tried rolling back and updating the driver on my Pro1000 MT nic. I've tried updating my wirless card driver. Here is my setup:

Win XP Business
IBM thinkpad t42
Win Firewall off

Any help would be greatly appreciated.

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#2 cryptodan

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Posted 19 March 2010 - 06:44 PM

can you provide any more information?

What can you ping and how are you pinging it?

#3 deaner00

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Posted 19 March 2010 - 06:58 PM

Thank you for the response.

I pinged google (ping google.com c:/config.txt):

Pinging google.com [74.125.47.106] with 32 bytes of data:

Reply from 74.125.47.106: bytes=32 time=112ms TTL=55

Reply from 74.125.47.106: bytes=32 time=57ms TTL=55

Reply from 74.125.47.106: bytes=32 time=62ms TTL=55

Reply from 74.125.47.106: bytes=32 time=58ms TTL=55

Ping statistics for 74.125.47.106:

Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 57ms, Maximum = 112ms, Average = 72ms

#4 cryptodan

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Posted 19 March 2010 - 07:00 PM

so DNS resolution works, so we know that works. What error messages are you getting on the browser you are using?

The ping shows that you are able to resolve names and connect to the net.

#5 deaner00

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Posted 19 March 2010 - 07:09 PM

I use both firefox and ie. Firefox just hangs. IE goes right into "Internet Explorer cannot display the webpage" and gives the diagnose connections button.

#6 cryptodan

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Posted 19 March 2010 - 07:12 PM

try this: http://173.73.4.107/~webby tell me what you get.

#7 Bill1821

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Posted 19 March 2010 - 09:24 PM

Without being there I am not a lot of help but I do like simple approaches first. Did you try unplugging your router and hold the reset switch?

#8 deaner00

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Posted 19 March 2010 - 10:04 PM

CryptoDan: With Ethernet plugged in, the link takes me to a webpage that says "Hello.....". With Ethernet disconnected and wireless connected only, the page just hangs.

Bill: I just did what you suggested and no change.

Also, I am not running a virus scanner or any firewall right now. I did install Avast initially, and did a full system scan but uninstalled it in order to figure out this issue.

#9 deaner00

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Posted 19 March 2010 - 10:08 PM

Also, I have a Touch and another laptop in the house that connect just fine.

#10 cryptodan

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Posted 19 March 2010 - 10:11 PM

How good is the signal?

Edited by cryptodan, 19 March 2010 - 10:12 PM.


#11 deaner00

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Posted 19 March 2010 - 10:18 PM

"Signal Strength: Excellent"

This may not help at all but here is another add on: I ran Network Diagnostics on the Wireless Connection and this is the error it shows -

------------------------------------------------------------------------------------------

Last diagnostic run time: 03/19/10 21:10:35 WinSock Diagnostic

WinSock status

info Error attmpting to validate the Winsock base providers: 2
error Not all base service provider entries could be found in the winsock catalog. A reset is needed.
info Redirecting user to support call

--------------------------------------------------------------------------------------------

Network Adapter Diagnostic
Network location detection

info Using home Internet connection
Network adapter identification

info Network connection: Name=Local Area Connection, Device=Intel® PRO/1000 MT Mobile Connection, MediaType=LAN, SubMediaType=LAN
info Network connection: Name=Wireless Network Connection, Device=Intel® PRO/Wireless 2200BG Network Connection, MediaType=LAN, SubMediaType=WIRELESS
info Both Ethernet and Wireless connections available, prompting user for selection
action User input required: Select network connection
info Wireless connection selected
Network adapter status

info Network connection status: Connected

--------------------------------------------------------------------------------------------

HTTP, HTTPS, FTP Diagnostic
HTTP, HTTPS, FTP connectivity

info FTP (Passive): Successfully connected to ftp.microsoft.com.
warn HTTP: Error 12002 connecting to www.microsoft.com: The operation timed out
warn HTTPS: Error 12002 connecting to www.microsoft.com: The operation timed out
warn HTTP: Error 12002 connecting to www.hotmail.com: The operation timed out
warn HTTPS: Error 12002 connecting to www.passport.net: The operation timed out
error Could not make an HTTP connection.
error Could not make an HTTPS connection.


thanks

#12 cryptodan

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Posted 19 March 2010 - 10:32 PM

I would reinstall the drivers.

#13 deaner00

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Posted 19 March 2010 - 10:38 PM

I have done that. No change.

#14 cryptodan

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Posted 19 March 2010 - 10:43 PM

Have you checked your router logs for anything out of the ordinary?

#15 deaner00

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Posted 19 March 2010 - 11:10 PM

How do I check my router logs?




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