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Computer comes to halt after 25 - 30 Min


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5 replies to this topic

#1 RobnJay

RobnJay

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  • 37 posts
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  • Local time:02:18 PM

Posted 19 March 2010 - 05:11 PM

This is a Toshiba laptop. I've inherited this problem.
You might notice that Combofix has already been run on this. Still slows down sad.gif
When it is basically not responding with an hourglass, the drive light is on solid and there is no task taking CPU time in Task Manager...

The Combofix log is still available from the user's attempt if you are interested, but I am trying to start over as is prefered here.

Here is the DDS.TXT:

DDS (Ver_10-03-17.01) - NTFSx86
Run by User at 16:47:44.43 on Fri 03/19/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.990.442 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\ASUS\Bluetooth Software\bin\btwdins.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsFileAgent.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\toshiba\ivp\ism\ivpsvmgr.exe
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Picasa2\PicasaMediaDetector.exe
C:\Program Files\Toshiba\Power Management\CeEPwrSvc.exe
C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe
C:\WINDOWS\system32\DVDRAMSV.exe
C:\Program Files\Adobe\Photoshop Elements 3.0\PhotoshopElementsDeviceConnect.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\TOSHIBA\Ivp\Swupdate\swupdtmr.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\AVG\AVG9\avgtray.exe
C:\Program Files\AVG\AVG9\avgui.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\AVG\AVG9\avgupd.exe
C:\Documents and Settings\User\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.weather.com/weather/local/07704?from=recentsearch
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 5.0\reader\activex\AcroIEHelper.ocx
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.1.1309.3572\swg.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar4.dll
uRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
uRun: [Aim6]
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [Pinger] c:\toshiba\ivp\ism\pinger.exe /run
mRun: [IVPServiceMgr] c:\toshiba\ivp\ism\ivpsvmgr.exe
mRun: [AGRSMMSG] AGRSMMSG.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [hpbdfawep] c:\program files\hp\dfawep\bin\hpbdfawep.exe 1
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: Send to &Bluetooth Device... - c:\program files\asus\bluetooth software\btsendto_ie_ctx.htm
IE: Send To Bluetooth - c:\program files\asus\bluetooth software\btsendto_ie.htm
IE: {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - c:\program files\aim\aim.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\asus\bluetooth software\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {16BC6A51-9F62-49E3-9F96-C842EF2FFE3E} - hxxp://59.124.143.151/CAB/WebPlayer.cab
DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} - hxxp://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} - hxxp://www.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://photo.walgreens.com/WalgreensActivia.cab
DPF: {4AC2F548-B920-4A3E-BBA0-9F13A952D525} - hxxp://59.124.143.151/CAB/JMRemoteSetupWeb.cab
DPF: {4FE89055-5300-469E-AFAD-DEB3181EDE76} - hxxp://www.mathxl.com/applets/PearsonInstallAsst.cab
DPF: {54CFC975-F9FB-45EB-8D18-D2D04FBC4299} - hxxp://59.124.143.151/CAB/RemoteWeb2.cab
DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} - hxxp://upload.facebook.com/controls/FacebookPhotoUploader.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1193169994455
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1193170083611
DPF: {6F750200-1362-4815-A476-88533DE61D0C} - hxxp://www.kodakgallery.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {9FC5238F-12C4-454F-B1B5-74599A21DE47} - hxxp://community.webshots.com/html/WSPhotoUploader.CAB
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
DPF: {BF5453EA-7EF7-4946-8421-8F002870A5ED} - hxxp://59.124.143.151/CAB/JMNVSClientWeb.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxsrvc.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\user\applic~1\mozilla\firefox\profiles\w254xwfl.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - component: c:\documents and settings\user\application data\mozilla\firefox\profiles\w254xwfl.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre1.5.0_06\bin\NPJPI150_06.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npunagi2.dll
FF - plugin: c:\program files\picasa2\npPicasa2.dll
FF - plugin: c:\program files\picasa2\npPicasa3.dll
FF - plugin: c:\program files\quicktime\plugins\npqtplugin8.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2010-3-17 216200]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2010-3-17 29512]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2010-3-17 242696]
R2 AdobeActiveFileMonitor;Adobe Active File Monitor;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsFileAgent.exe [2004-10-4 98304]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-19 308064]
R2 PhotoshopElementsDeviceConnect;Photoshop Elements Device Connect;c:\program files\adobe\photoshop elements 3.0\PhotoshopElementsDeviceConnect.exe [2004-10-4 118784]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-8 135664]
S4 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2008-3-25 24652]

=============== Created Last 30 ================

2010-03-19 10:25:04 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-03-18 01:45:09 242696 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-03-18 01:45:01 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-03-18 01:44:47 0 d-----w- c:\windows\system32\drivers\Avg
2010-03-18 01:44:42 0 d-----w- c:\docume~1\alluse~1\applic~1\AVG Security Toolbar
2010-03-17 22:19:57 0 d-----w- c:\program files\ESET
2010-03-14 18:56:59 0 d-sha-r- C:\cmdcons
2010-03-14 18:55:36 98816 ----a-w- c:\windows\sed.exe
2010-03-14 18:55:36 77312 ----a-w- c:\windows\MBR.exe
2010-03-14 18:55:36 261632 ----a-w- c:\windows\PEV.exe
2010-03-14 18:55:36 161792 ----a-w- c:\windows\SWREG.exe
2010-03-12 01:14:11 0 d-----w- c:\docume~1\user\applic~1\Malwarebytes
2010-03-12 01:14:06 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-03-12 01:14:05 0 d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-03-12 01:14:04 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-03-12 01:14:04 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-03-11 05:36:22 3558912 -c----w- c:\windows\system32\dllcache\moviemk.exe
2010-03-10 12:01:57 0 d-sh--w- c:\documents and settings\user\IECompatCache
2010-02-28 00:01:30 0 d-----w- C:\$AVG
2010-02-28 00:00:34 0 d-----w- c:\docume~1\alluse~1\applic~1\avg9

==================== Find3M ====================

2009-12-21 19:14:05 916480 ------w- c:\windows\system32\wininet.dll
2003-08-27 21:19:18 36963 -c--a-r- c:\program files\common files\SM1updtr.dll
2009-01-21 01:36:54 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009012020090121\index.dat

============= FINISH: 16:49:00.50 ===============

****************** Attach.txt from DDS ************************

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume1
Install Date: 9/23/2005 11:09:47 PM
System Uptime: 3/19/2010 3:03:51 PM (1 hours ago)

Motherboard: TOSHIBA | | EAL20
Processor: IntelŪ PentiumŪ M processor 1.60GHz | BAN | 1598/mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 93 GiB total, 68.285 GiB free.
D: is CDROM ()

==== Disabled Device Manager Items =============

Class GUID: {4D36E972-E325-11CE-BFC1-08002BE10318}
Description: 1394 Net Adapter
Device ID: V1394\NIC1394\6540070C23F62
Manufacturer: Microsoft
Name: 1394 Net Adapter #2
PNP Device ID: V1394\NIC1394\6540070C23F62
Service: NIC1394

==== System Restore Points ===================

RP1: 3/14/2010 1:55:50 PM - System Checkpoint
RP2: 3/17/2010 5:13:17 PM - Removed AVG Free 9.0
RP3: 3/17/2010 5:14:35 PM - Installed AVG Free 9.0
RP4: 3/17/2010 8:44:20 PM - Installed AVG Free 9.0
RP5: 3/17/2010 10:11:06 PM - Avg8 Update
RP6: 3/19/2010 5:25:28 AM - Avg Update

==== Installed Programs ======================

32 Bit HP BiDi Channel Components Installer
3ivx MPEG-4 5.0.3 (remove only)
Adobe Acrobat 5.0
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Photoshop Elements 3.0
AIM 6
ALPS Touch Pad Driver
AOL Coach Version 1.0(Build:20030807.3)
AOL Instant Messenger
AOL Uninstaller (Choose which Products to Remove)
Apple Application Support
Apple Mobile Device Support
Apple Software Update
ArcSoft Software Suite
ASUS Bluetooth Software
AT&T Connection Services Manager
Atheros Wireless LAN MiniPCI card Driver
Audacity 1.2.6
AVG Free 9.0
Bonjour
Camera Access Library
Camera Support Core Library
Camera Window DS
Camera Window DVC
Camera Window MC
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window DSLR 5 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon MovieEdit Task for ZoomBrowser EX
Canon PhotoRecord
Canon RAW Image Task for ZoomBrowser EX
Canon Utilities PhotoStitch 3.1
Canon ZoomBrowser EX (E)
CD/DVD Drive Acoustic Silencer
Compatibility Pack for the 2007 Office system
Critical Update for Windows Media Player 11 (KB959772)
Cypress USB Mass Storage Driver Installation
DivX Web Player
Dual codec internet relative software
DVD-RAM Driver
eCabinet Systems 6.0 Build 1
eCabinet Systems v5.2 Build 5
ESET Online Scanner v3
Google Earth
Google Toolbar for Firefox
Google Toolbar for Internet Explorer
Google Update Helper
Google Updater
HijackThis 1.99.1
Hollywood FX 5.5 Additional Effects
Hotfix for Microsoft .NET Framework 3.0 (KB932471)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954550-v5)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
HPCarePackCore
HPCarePackProducts
IntelŪ Extreme Graphics 2 Driver
InterActual Player
InterVideo WinDVD for Toshiba
iPod for Windows 2005-03-23
iPod for Windows 2005-09-23
iPowerHour 2.5
iTunes
J2SE Runtime Environment 5.0 Update 6
KODAK EASYSHARE Gallery Upload ActiveX Control
Learn2 Player (Uninstall Only)
LimeWire 4.18.1
Malwarebytes' Anti-Malware
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft Base Smart Card Cryptographic Service Provider Package
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office OneNote 2003
Microsoft Office Professional Edition 2003
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works 7.0
Move Networks Media Player for Internet Explorer
MovieEdit Task
Mozilla Firefox (3.6)
MSN Music Assistant
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 6 Service Pack 2 (KB954459)
muvee Plugin 1.0
myTunes Redux 1.0
Napster
Panzer General 2
PFPortChecker 1.0.28
PhotoStitch
Picasa 3
Pinnacle Hollywood FX for Studio
proDAD Heroglyph 1.0
Quicken 2004
QuickTime
RAW Image Task 2.2
RealPlayer
Realtek AC'97 Audio
Realtek Fast Ethernet Adapter Driver
Roxio Burn Engine
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB939653)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 8 (KB969897)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165-v2)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978706)
SmartSound Quicktracks Plugin
SMSC IrCC V5.1.3600.5
Sonic DLA
Sonic RecordNow!
SPSS 13.0 for Windows Integrated Student Version
Spybot - Search & Destroy
Spybot - Search & Destroy 1.4
SpywareBlaster 4.2
SRS WOW XT Plug-In for Windows Media Player for Toshiba version 1.0.2
Studio 9
Studio 9 Content CD/DVD
TOSHIBA Access
TOSHIBA ConfigFree
TOSHIBA Console
TOSHIBA Fax Extension
TOSHIBA Hotkey Utility
TOSHIBA PC Diagnostic Tool
TOSHIBA Power Management
TOSHIBA Power Management Utility
Toshiba Registration
TOSHIBA Software Modem
TOSHIBA Software Upgrades
TOSHIBA Speech System Applications
TOSHIBA Speech System SR Engine(U.S.) Version1.0
TOSHIBA Speech System TTS Engine(U.S.) Version1.0
Toshiba Tbiosdrv Driver
TOSHIBA Zooming Hotkey Hook
TOSHIBA Zooming Utility
Touch and Launch
TouchPad On/Off Utility
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
USB Storage Adapter FX (SM1)
Viewpoint Media Player
WebFldrs XP
Webshots Desktop
Windows Genuine Advantage v1.3.0254.0
Windows Genuine Advantage Validation Tool (KB892130)
Windows Imaging Component
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Media Format 11 runtime
Windows Media Format SDK Hotfix - KB891122
Windows Media Player 11
Windows Presentation Foundation
Windows XP Service Pack 3
XML Paper Specification Shared Components Pack 1.0
Yamaha ATS-MA7-SMAF

==== Event Viewer Messages From Past Week ========

3/19/2010 5:41:03 AM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the avg9wd service.
3/19/2010 5:18:44 AM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000243' while processing the file 'avginet.dll.old' on the volume 'HarddiskVolume1'. It has stopped monitoring the volume.
3/17/2010 5:15:43 PM, error: Service Control Manager [7001] - The Infrared Monitor service depends on the Terminal Services service which failed to start because of the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
3/17/2010 10:11:15 PM, error: Service Control Manager [7034] - The Swupdtmr service terminated unexpectedly. It has done this 1 time(s).
3/17/2010 10:11:15 PM, error: Service Control Manager [7034] - The Photoshop Elements Device Connect service terminated unexpectedly. It has done this 1 time(s).
3/17/2010 10:11:15 PM, error: Service Control Manager [7034] - The DVD-RAM_Service service terminated unexpectedly. It has done this 1 time(s).
3/17/2010 10:11:15 PM, error: Service Control Manager [7034] - The Adobe Active File Monitor service terminated unexpectedly. It has done this 1 time(s).
3/16/2010 9:16:52 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AvgLdx86 AvgMfx86 Fips intelppm PCLEPCI SrvcEKIOMngr SrvcEPECioctl SrvcEPIOMngr SrvcSSIOMngr SrvcTPIOMngr
3/16/2010 9:07:58 PM, error: System Error [1003] - Error code 1000008e, parameter1 c0000005, parameter2 80563fef, parameter3 edab1af8, parameter4 00000000.
3/16/2010 9:03:19 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service StiSvc with arguments "" in order to run the server: {A1F4E726-8CF1-11D1-BF92-0060081ED811}
3/16/2010 10:09:11 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
3/15/2010 9:24:58 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the stisvc service.
3/15/2010 8:10:14 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: agp440 IntelIde
3/15/2010 8:07:46 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}

==== End Of File ===========================

EDIT: Adding GMER.Log

*****************************GMER.LOG*************************************
GMER 1.0.15.15281 - http://www.gmer.net
Rootkit scan 2010-03-19 19:44:06
Windows 5.1.2600 Service Pack 3
Running: gmer.exe; Driver: C:\DOCUME~1\User\LOCALS~1\Temp\pwriyfog.sys


---- Devices - GMER 1.0.15 ----

Device \FileSystem\Udfs \UdfsCdRom tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)
Device \FileSystem\Udfs \UdfsDisk tfsnifs.sys (Drive Letter Access Component/Sonic Solutions)

AttachedDevice \Driver\Tcpip \Device\Ip avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Tcp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\Udp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)
AttachedDevice \Driver\Tcpip \Device\RawIp avgtdix.sys (AVG Network connection watcher/AVG Technologies CZ, s.r.o.)

Device \FileSystem\Cdfs \Cdfs ED209400

---- Registry - GMER 1.0.15 ----

Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{47629D4B-2AD3-4e50-B716-A66C15C63153}\InprocServer32@cd042efbbd7f7af1647644e76e06692b 0xE2 0x63 0x26 0xF1 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{604BB98A-A94F-4a5c-A67C-D8D3582C741C}\InprocServer32@bca643cdc5c2726b20d2ecedcc62c59b 0x6A 0x9C 0xD6 0x61 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{684373FB-9CD8-4e47-B990-5A4466C16034}\InprocServer32@2c81e34222e8052573023a60d06dd016 0xFF 0x7C 0x85 0xE0 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{74554CCD-F60F-4708-AD98-D0152D08C8B9}\InprocServer32@2582ae41fb52324423be06337561aa48 0x3E 0x1E 0x9E 0xE0 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{7EB537F9-A916-4339-B91B-DED8E83632C0}\InprocServer32@caaeda5fd7a9ed7697d9686d4b818472 0xF5 0x1D 0x4D 0x73 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{948395E8-7A56-4fb1-843B-3E52D94DB145}\InprocServer32@a4a1bcf2cc2b8bc3716b74b2b4522f5d 0xB0 0x18 0xED 0xA7 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{AC3ED30B-6F1A-4bfc-A4F6-2EBDCCD34C19}\InprocServer32@4d370831d2c43cd13623e232fed27b7b 0xFB 0xA7 0x78 0xE6 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{DE5654CA-EB84-4df9-915B-37E957082D6D}\InprocServer32@1d68fe701cdea33e477eb204b76f993d 0x83 0x6C 0x56 0x8B ...
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{E39C35E8-7488-4926-92B2-2F94619AC1A5}\InprocServer32@1fac81b91d8e3c5aa4b0a51804d844a3 0xF6 0x0F 0x4E 0x58 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{EACAFCE5-B0E2-4288-8073-C02FF9619B6F}\InprocServer32@f5f62a6129303efb32fbe080bb27835b 0x3D 0xCE 0xEA 0x26 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{F8F02ADD-7366-4186-9488-C21CB8B3DCEC}\InprocServer32@fd4e2e1a3940b94dceb5a6a021f2e3c6 0x2A 0xB7 0xCC 0xB5 ...
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@ThreadingModel Apartment
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@ C:\WINDOWS\system32\OLE32.DLL
Reg HKLM\SOFTWARE\Classes\CLSID\{FEE45DE2-A467-4bf9-BF2D-1411304BCD84}\InprocServer32@8a8aec57dd6508a385616fbc86791ec2 0xFA 0xEA 0x66 0x7F ...
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8B6DA27E-7F64-4694-8F8F-DC87AB8C6B22}\iexplore@Type 3
Reg HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8B6DA27E-7F64-4694-8F8F-DC87AB8C6B22}\iexplore@Count 44

---- Files - GMER 1.0.15 ----

File C:\Documents and Settings\User\My Documents\My Music\iTunes\Album Artwork\Download\1BDDCC608FF02B43\15\10 0 bytes
File C:\Documents and Settings\User\My Documents\My Music\iTunes\Album Artwork\Download\1BDDCC608FF02B43\15\10\13 0 bytes
File C:\Documents and Settings\User\My Documents\My Music\iTunes\Album Artwork\Download\1BDDCC608FF02B43\15\10\13\1BDDCC608FF02B43-FEA36A7C43C6DDAF.itc 306065 bytes
File C:\Documents and Settings\User\My Documents\My Music\iTunes\Album Artwork\Download\1BDDCC608FF02B43\15\11 0 bytes
File C:\Documents and Settings\User\My Documents\My Music\iTunes\Album Artwork\Download\1BDDCC608FF02B43\15\11\13 0 bytes
File C:\Documents and Settings\User\My Documents\My Music\iTunes\Album Artwork\Download\1BDDCC608FF02B43\15\11\13\1BDDCC608FF02B43-FEA36A7C43C6DDBF.itc 73364 bytes
File C:\Documents and Settings\User\My Documents\My Music\iTunes\Album Artwork\Download\1BDDCC608FF02B43\15\12 0 bytes
File C:\Documents and Settings\User\My Documents\My Music\iTunes\Album Artwork\Download\1BDDCC608FF02B43\15\12\13 0 bytes
File C:\Documents and Settings\User\My Documents\My Music\iTunes\Album Artwork\Download\1BDDCC608FF02B43\15\12\13\1BDDCC608FF02B43-FEA36A7C43C6DDCF.itc 49557 bytes
File C:\Documents and Settings\User\My Documents\My Music\iTunes\Album Artwork\Download\1BDDCC608FF02B43\15\13 0 bytes
File C:\Documents and Settings\User\My Documents\My Music\iTunes\Album Artwork\Download\1BDDCC608FF02B43\15\13\13 0 bytes
File C:\Documents and Settings\User\My Documents\My Music\iTunes\Album Artwork\Download\1BDDCC608FF02B43\15\13\13\1BDDCC608FF02B43-FEA36A7C43C6DDDF.itc 177213 bytes

---- EOF - GMER 1.0.15 ----

Edited by RobnJay, 19 March 2010 - 07:46 PM.


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#2 pwgib

pwgib

  • Malware Response Team
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  • Local time:02:18 PM

Posted 22 March 2010 - 10:15 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

Upon completing the steps below another staff member will review and take the steps necessary with you to get your machine back in working order clean and free of malware.

If you have already posted a DDS log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

Thanks and again sorry for the delay.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Download DDS by sUBs from one of the following links. Save it to your desktop.
  • Double click on the DDS icon, allow it to run.
  • A small box will open, with an explaination about the tool. No input is needed, the scan is running.
  • Notepad will open with the results.
  • Follow the instructions that pop up for posting the results.
  • Close the program window, and delete the program from your desktop.
Please note: You may have to disable any script protection running if the scan fails to run. After downloading the tool, disconnect from the internet and disable all antivirus protection. Run the scan, enable your A/V and reconnect to the internet.

Information on A/V control HERE

We also need a new log from the GMER anti-rootkit scanner. Please first disable any CD emulation programs using the steps found in this topic:

Why we request you disable CD Emulation when receiving Malware Removal Advice

Then create another GMER log and post it as an attachment to the reply where you post your new DDS log. Instructions on how to properly create a GMER log can be found here:

How to create a GMER log

PW

#3 RobnJay

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Posted 31 March 2010 - 07:49 PM

Here is the OTL File:

OTL logfile created on: 3/31/2010 7:34:40 PM - Run 3
OTL by OldTimer - Version 3.1.37.3 Folder = C:\Documents and Settings\David Garcia\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy


Mod EDit: If you expect further assistance from the MRT tech that replied you will need to post the logs requested.. Not whatever you feel.
OTL Removed ~~boopme

Edited by boopme, 31 March 2010 - 10:17 PM.


#4 Orange Blossom

Orange Blossom

    OBleepin Investigator


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Posted 31 March 2010 - 09:31 PM

Hello RobnJay,

I have merged your latest topic to your previously existing topic to avoid confusion and delays.

Please follow the instructions in pwgib's post. Please be sure to post the logs requested as a response to this topic as starting new topics confuses things for everyone and delays the assistance you receive.

Back to you pwgib,

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Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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#5 RobnJay

RobnJay
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Posted 01 April 2010 - 06:13 AM

This computer is now OK. Please close this topic.

The latest topic I opened is really from a PM with m0le about a 3rd topic. Sorry about the confusion.

I PM'ed a request to boopme to reopen that one

However - there are 2 OTL logs involved.

Please take a second and compare the first few lines of the one you "merged" here to this one:

This topic:
QUOTE
DDS (Ver_10-03-17.01) - NTFSx86
Run by User at 16:47:44.43 on Fri 03/19/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.990.442 [GMT -5:00]

AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}


The other topic you are thinking is really the same machine:
QUOTE
OTL logfile created on: 3/31/2010 7:34:40 PM - Run 3
OTL by OldTimer - Version 3.1.37.3 Folder = C:\Documents and Settings\David Garcia\Desktop
Windows XP Media Center Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy


I understand that you are busy....

Sorry for the confusion and delay on this, I was laid up for a week.

Thanks for your help

Edited by RobnJay, 01 April 2010 - 07:26 AM.


#6 schrauber

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Posted 01 April 2010 - 11:09 AM

Since this issue appears to be resolved ... this Topic has been closed.

If your the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
regards,
schrauber

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