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Unidentified network???


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#1 jjinx

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Posted 19 March 2010 - 04:17 PM

I have a laptop that will not connect to the internet. It says its connected to my wireless but says "unidentified network". Won't go online. It's a Dell with Vista.

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#2 Broni

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Posted 19 March 2010 - 04:44 PM

Try here: http://www.chicagotech.net/vista/unidentifirdnetwork.htm

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#3 jjinx

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Posted 19 March 2010 - 07:33 PM

Thanks but I need step by step instructions and I don't follow anything on that link :thumbsup:

#4 cryptodan

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Posted 19 March 2010 - 07:40 PM

How many network cards do you have, do you have wireless?

#5 jjinx

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Posted 19 March 2010 - 07:56 PM

It's a friends computer they brought to me because I know to use tech sites. I don't really know anything about it. They bought it used from a friend and were told it worked just fine...which it seems like it does, just get the unidentified network when I try to connect to my wireless signal, same thing when they tried at their house.

#6 cryptodan

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Posted 19 March 2010 - 07:58 PM

How are you accessing the wireless?

#7 jjinx

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Posted 19 March 2010 - 08:20 PM

clicked on the double computers icon on the task bar. A little box opens and I clicked on connect to a network. Chose my signal from the list and entered my password and it says successfully connected. When I go back to the little double computer icon it says currenty connected to unidentified network.

#8 cryptodan

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Posted 19 March 2010 - 08:36 PM

thats cause the SSID is unknown.

#9 jjinx

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Posted 19 March 2010 - 08:44 PM

Sorry I don't know what that means. Is there something I can do to fix it?

#10 cryptodan

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Posted 19 March 2010 - 08:49 PM

log into the wireless router or access point and name it.

#11 jjinx

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Posted 19 March 2010 - 08:53 PM

Is the router the problem? I have other computers connected. She also has other computers able to connect at home. Just this computer won't connect.

#12 cryptodan

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Posted 19 March 2010 - 10:08 PM

but says you are connected.

#13 jjinx

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Posted 19 March 2010 - 10:32 PM

Yes it says I am successfully connected but I am not.

#14 cryptodan

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Posted 19 March 2010 - 10:34 PM

While on wireless can you do this:

Start > Run > cmd

in the big black box that comes up type in:

ping google.com

And copy and paste what it says.

#15 jjinx

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Posted 19 March 2010 - 10:47 PM

Ping request could not find host google.com. Please check the name and try again.




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