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XP: Not your typical missing CD/DVD Rom Problem.


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#1 Safyreking

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Posted 19 March 2010 - 01:28 PM

Ok, Hopefully someone can help as I'm completely stumped. For the record I'm fairly knowledgeable when it comes to windows and troubleshooting so don't be afraid to get into detail.

Here goes. About 2 weeks ago my CD and DVD Roms have seemingly disappeared from both Device Manager and My Computer. I have tried all the common solutions to no avail.

Connected? - Yes, the computer will boot from either drive if an appropriate bootable disk is in the drive - for instance the Windows XP Setup CD.

Registry Corruption? - No, at least it doesn't seem like it: there's no upper or lower filters to delete in the "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet004\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}" key.

User Policy Issue? - No, again it doesn't seem like it because I've created a new profile and the drives still do not appear.


I had at one point used a virtual drive program called Daemon Tools and the program had been uninstalled. The catch is this problem is that it didn't show up until almost a -full month- after Daemon Tools uninstallation. Needless to say I'm at a complete loss right now.

If anyone can help me avoid a complete OS reinstall it would greatly appreciated.


-James

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#2 Broni

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Posted 19 March 2010 - 01:56 PM

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run Restore Missing CD Drive patch
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

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#3 cryptodan

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Posted 19 March 2010 - 04:02 PM

Have you used Roxio 4.0 or 5.0?




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