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Is it finally Clean (XP Pro)?


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12 replies to this topic

#1 veryfrustrated

veryfrustrated

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Posted 19 March 2010 - 10:20 AM

I have been lurking here on the site for a couple of weeks now, as I deal with a couple of problems on our home system, which consists of two home computers and two college laptops.

The daughters both are not real computer savvy, and have been infected numerous times, in spite of the college 'antivirus' software. I think I cleaned up both of them, and put my daughters on my eaccelleration subscription account (Norton has only ever worked adequately, and they were really virused this last month while using two different protection suites.

But the concern is not for the laptops. My main computer, a tower, is loaded with work related software, as I have been downsized recently, and partnered with another individual for engineering services. So the computer is a lifeline, and I cannot have it infected. I am not certain -exactly- how it became so infected, but I suspect it was cause I was on a few lewd sites that I should not have been in a moment of boredom. No more. The computer is too important to risk compromising the software and my ability to keep earning the mortgage.

Anyway, the computer was caught in a loop at startup. I was infected with WINUPD.exe... and several others. I found PEV.exe... and Trojan.Backdoor something about 30 times. So. I have followed instructions that I have seen here to help others. I had not choice but to do an XP Pro repair (which installs a clean copy of XP over the old one, I guess) and I ran Brute force Uninstaller. SDFix. and then Combofix. I have all the logs.

I thought it was clean, but a system scan overnight found 23 Trojan.backdoor virus hits. They were quarantined, and supposedly I am clean now. I was hoping someone could look at logs and verify or assist.

Thank you.

PS. I think the trojan hits were actually in the SDFix restore files, and quarantine. So they may have been cleaned up, but the Stopsign picked them up. I suppose I should add logs. erk.

combofix-quarantine.txt

2010-03-19 03:39:50 . 2010-03-19 03:39:50 189 ----a-w- C:\Qoobox\Quarantine\Registry_backups\ActiveSetup-{I52KN27B-P14M-XWK0-N55K-8M5M42X3HMW1}.reg.dat
2010-03-19 03:39:50 . 2010-03-19 03:39:50 176 ----a-w- C:\Qoobox\Quarantine\Registry_backups\ActiveSetup-{0234C27E-4B48-65AD-1E25-8C20D886CB57}.reg.dat
2010-03-19 03:39:47 . 2010-03-19 03:39:47 540 ----a-w- C:\Qoobox\Quarantine\Registry_backups\Notify-winlob32.reg.dat
2010-03-19 03:39:41 . 2010-03-19 03:39:41 161 ----a-w- C:\Qoobox\Quarantine\Registry_backups\HKLM-Run-CebEx.reg.dat
2010-03-19 03:39:40 . 2010-03-19 03:39:40 160 ----a-w- C:\Qoobox\Quarantine\Registry_backups\HKCU-Run-CebEx.reg.dat
2010-03-16 02:52:27 . 2010-03-16 02:52:27 5,819 ----a-w- C:\Qoobox\Quarantine\C\Documents and Settings\Robin\Local Settings\Temporary Internet Files\47f6Qh70i.jpg.vir
2010-03-16 02:52:27 . 2010-03-16 02:52:27 2,259 ----a-w- C:\Qoobox\Quarantine\C\Documents and Settings\Robin\Local Settings\Temporary Internet Files\66HwRbE7.jpg.vir
2010-03-16 02:52:27 . 2010-03-16 02:52:27 776 ----a-w- C:\Qoobox\Quarantine\C\Documents and Settings\Robin\Local Settings\Temporary Internet Files\f3ybh4.jpg.vir
2010-03-16 02:52:27 . 2010-03-16 02:52:27 949 ----a-w- C:\Qoobox\Quarantine\C\Documents and Settings\Robin\Local Settings\Temporary Internet Files\y7gqM1N.jpg.vir
2009-08-25 20:47:22 . 2010-03-19 03:37:19 8,559 ----a-w- C:\Qoobox\Quarantine\Registry_backups\tcpip.reg
2009-08-25 20:41:14 . 2010-03-19 03:34:11 291 ----a-w- C:\Qoobox\Quarantine\catchme.log
2009-08-25 18:16:40 . 2009-08-25 18:16:40 0 ----a-w- C:\Qoobox\Quarantine\C\cryptsvc.dll.vir
2009-08-23 04:16:32 . 2009-08-23 04:16:32 17,908 ----a-w- C:\Qoobox\Quarantine\C\Documents and Settings\Robin\Local Settings\Application Data\{7EED590F-38F5-4030-B078-2EB644C87D83}\chrome\content\overlay.xul.vir
2009-08-23 04:16:32 . 2009-08-23 04:16:32 2,029 ----a-w- C:\Qoobox\Quarantine\C\Documents and Settings\Robin\Local Settings\Application Data\{7EED590F-38F5-4030-B078-2EB644C87D83}\chrome\content\_cfg.js.vir
2009-08-23 04:16:32 . 2009-08-23 04:16:32 770 ----a-w- C:\Qoobox\Quarantine\C\Documents and Settings\Robin\Local Settings\Application Data\{7EED590F-38F5-4030-B078-2EB644C87D83}\install.rdf.vir
2009-08-23 04:16:32 . 2009-08-23 04:16:32 120 ----a-w- C:\Qoobox\Quarantine\C\Documents and Settings\Robin\Local Settings\Application Data\{7EED590F-38F5-4030-B078-2EB644C87D83}\chrome.manifest.vir
2009-04-14 22:06:07 . 2009-04-15 06:17:22 128 ----a-w- C:\Qoobox\Quarantine\C\WINDOWS\system32\3021245111.dat.vir
2006-02-28 12:00:00 . 2008-04-14 00:12:08 45,568 ----a-w- C:\Qoobox\Quarantine\C\WINDOWS\mswiptwe.dll.vir
2000-10-26 19:01:50 . 2000-10-26 19:01:50 45,056 ----a-w- C:\Qoobox\Quarantine\C\WINDOWS\system32\NTSVC.ocx.vir

SDFix - Report.txt

SDFix: Version 1.240
Run by Robin on Thu 03/18/2010 at 11:10 PM

Microsoft Windows XP [Version 5.1.2600]
Running From: C:\SDFix

Checking Services :


Restoring Default Security Values
Restoring Default Hosts File

Rebooting


Checking Files :

No Trojan Files Found






Removing Temp Files

ADS Check :



Final Check :

catchme 0.3.1361.2 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2010-03-18 23:24:06
Windows 5.1.2600 Service Pack 2 NTFS

scanning hidden processes ...

scanning hidden services & system hive ...

scanning hidden registry entries ...

scanning hidden files ...

scan completed successfully
hidden processes: 0
hidden services: 0
hidden files: 0


Remaining Services :




Authorized Application Key Export:

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE"="C:\\Program Files\\Microsoft Office\\Office12\\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote"
"C:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Civilization4.exe"="C:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Civilization4.exe:*:Enabled:Sid Meier's Civilization 4"
"C:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword.exe"="C:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword.exe:*:Enabled:Sid Meier's Civilization 4 Beyond the Sword"
"C:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword_PitBoss.exe"="C:\\Program Files\\Firaxis Games\\Sid Meier's Civilization 4\\Beyond the Sword\\Civ4BeyondSword_PitBoss.exe:*:Enabled:Sid Meier's Civilization 4 Beyond the Sword Pitboss"
"C:\\Program Files\\Electronic Arts\\EADM\\Core.exe"="C:\\Program Files\\Electronic Arts\\EADM\\Core.exe:*:Enabled:EA Download Manager"
"C:\\Program Files\\Sony\\Station\\LaunchPad\\LaunchPad.exe"="C:\\Program Files\\Sony\\Station\\LaunchPad\\LaunchPad.exe:*:Enabled:LaunchPad"
"C:\\Python25\\python.exe"="C:\\Python25\\python.exe:*:Enabled:python"
"C:\\Program Files\\Apache Group\\Apache2\\bin\\Apache.exe"="C:\\Program Files\\Apache Group\\Apache2\\bin\\Apache.exe:*:Enabled:Apache HTTP Server"
"C:\\Python25\\pythonw.exe"="C:\\Python25\\pythonw.exe:*:Enabled:pythonw"
"H:\\SuperPower2\\joshua.exe"="H:\\SuperPower2\\joshua.exe:*:Enabled:joshua"
"C:\\Program Files\\Bonjour\\mDNSResponder.exe"="C:\\Program Files\\Bonjour\\mDNSResponder.exe:*:Enabled:Bonjour"
"H:\\Assassin\\AssassinsCreed_Dx9.exe"="H:\\Assassin\\AssassinsCreed_Dx9.exe:*:Enabled:Assassin's Creed Dx9"
"H:\\Assassin\\AssassinsCreed_Dx10.exe"="H:\\Assassin\\AssassinsCreed_Dx10.exe:*:Enabled:Assassin's Creed Dx10"
"H:\\Assassin\\AssassinsCreed_Launcher.exe"="H:\\Assassin\\AssassinsCreed_Launcher.exe:*:Enabled:Assassin's Creed Update"
"H:\\FarCry2\\Far Cry 2\\bin\\FarCry2.exe"="H:\\FarCry2\\Far Cry 2\\bin\\FarCry2.exe:*:Enabled:Far Cry 2"
"H:\\FarCry2\\Far Cry 2\\bin\\FC2Launcher.exe"="H:\\FarCry2\\Far Cry 2\\bin\\FC2Launcher.exe:*:Enabled:Far Cry 2 Updater"
"H:\\FarCry2\\Far Cry 2\\bin\\FC2Editor.exe"="H:\\FarCry2\\Far Cry 2\\bin\\FC2Editor.exe:*:Enabled:Editor"
"H:\\HalfLife2\\SteamApps\\common\\silent hunter 3\\sh3.exe"="H:\\HalfLife2\\SteamApps\\common\\silent hunter 3\\sh3.exe:*:Enabled:Silent Hunter III"
"C:\\Program Files\\SmartFTP Client\\SmartFTP.exe"="C:\\Program Files\\SmartFTP Client\\SmartFTP.exe:*:Enabled:SmartFTP Client 3.0"
"C:\\Program Files\\MMO Game\\bin\\Client.exe"="C:\\Program Files\\MMO Game\\bin\\Client.exe:*:Enabled:MMOGame"
"C:\\Program Files\\iTunes\\iTunes.exe"="C:\\Program Files\\iTunes\\iTunes.exe:*:Enabled:iTunes"
"C:\\Program Files\\Skype\\Phone\\Skype.exe"="C:\\Program Files\\Skype\\Phone\\Skype.exe:*:Enabled:Skype"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\\system32\\sessmgr.exe"="%windir%\\system32\\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\\Network Diagnostic\\xpnetdiag.exe"="%windir%\\Network Diagnostic\\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"H:\\MMO Game\\bin\\Client.exe"="H:\\MMO Game\\bin\\Client.exe:*:Enabled:MMOGame"
"C:\\Program Files\\MMO Game\\bin\\Client.exe"="C:\\Program Files\\MMO Game\\bin\\Client.exe:*:Enabled:MMOGame"

Remaining Files :



Files with Hidden Attributes :

Mon 24 Nov 2008 228 ..SH. --- "C:\Boot.bak"
Sun 15 May 2005 219,648 A.SHR --- "C:\RECYCLER\S-1-5-21-1844237615-1757981266-725345543-1003\Dh8.exe"
Tue 14 Apr 2009 40,960 A.SHR --- "C:\WINDOWS\system32\adsnwj.exe"
Thu 2 Jul 2009 1,838 A.SH. --- "C:\WINDOWS\system32\KGyGaAvL.sys"
Fri 24 Jul 2009 0 A.SH. --- "C:\Documents and Settings\All Users\DRM\Cache\Indiv01.tmp"
Thu 4 Mar 2010 4,548 ...HR --- "C:\Documents and Settings\Robin\Application Data\SecuROM\UserData\securom_v7_01.bak"
Mon 8 Mar 2010 2,719 A.SH. --- "C:\Documents and Settings\Robin\Application Data\Roxio\Dragon\3.x\DiscInfoCache\Memorex_52MAX_325216AJ_NWK2_000_DICV018_DRGV900004A.TMP"

Finished!

Hijack This Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:31:46 AM, on 3/19/2010
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16981)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Apache Group\Apache2\bin\Apache.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\PROGRA~1\EACCEL~1\FRAMEW~1\eac_productsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Apache Group\Apache2\bin\Apache.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\EACCEL~1\FRAMEW~1\eac_svc.exe
C:\Program Files\StopSign\Firewall\FWService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\TortoiseSVN\bin\TSVNCache.exe
C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Brother\Brmfcmon\BrMfimon.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\eAcceleration\Station\station_bk.exe
C:\Program Files\Apache Group\Apache2\bin\ApacheMonitor.exe
C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\Userinit.exe
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: (no name) - {B753C7C5-0942-4b7f-BC27-942B52BDAC66} - C:\PROGRA~1\StopSign\POPUPB~1\sspopupblocker.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [SoftwareStation] "C:\Program Files\eAcceleration\Station\station.exe" /b Startup
O4 - HKLM\..\Run: [webscan] "C:\Program Files\Acceleration Software\Anti-Virus\stopsignav.exe" -k
O4 - HKLM\..\Run: [amd_dc_opt] C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [StopSignPopupBlocker] C:\PROGRA~1\StopSign\POPUPB~1\sspopupblockerctrl.exe /Startup
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe" /hide
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\RunOnce: [tscuninstall] %systemroot%\system32\tscupgrd.exe (User 'Default user')
O4 - Startup: OneNote 2007 Screen Clipper and Launcher.lnk = C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: Adobe Acrobat Synchronizer.lnk = C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AdobeCollabSync.exe
O4 - Global Startup: Monitor Apache Servers.lnk = C:\Program Files\Apache Group\Apache2\bin\ApacheMonitor.exe
O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {24BE56F9-F0B6-4ac7-97F1-8CACEDA9A427} - C:\PROGRA~1\StopSign\POPUPB~1\sspopupblocker.dll
O9 - Extra 'Tools' menuitem: Block This Page - {24BE56F9-F0B6-4ac7-97F1-8CACEDA9A427} - C:\PROGRA~1\StopSign\POPUPB~1\sspopupblocker.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: Apache2 - Apache Software Foundation - C:\Program Files\Apache Group\Apache2\bin\Apache.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Autodesk Licensing Service - Autodesk, Inc. - C:\Program Files\Common Files\Autodesk Shared\Service\AdskScSrv.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: eAcceleration Notification Service (eac_notifysvc) - eAcceleration Corp - C:\PROGRA~1\EACCEL~1\FRAMEW~1\eac_svc.exe
O23 - Service: eAcceleration Product Manager Service (eac_productsvc) - eAcceleration Corp - C:\PROGRA~1\EACCEL~1\FRAMEW~1\eac_productsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FWService - eAcceleration Corp - C:\Program Files\StopSign\Firewall\FWService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NettalkIRCD (NtIrcd) - Nicolas Kruse - C:\Program Files\NettalkIRCD\NettalkIRCD.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: StopSign Firewall Security Center Provider (ssfwmonsvc) - eAcceleration Corp - C:\PROGRA~1\EACCEL~1\FRAMEW~1\eac_svc.exe
O23 - Service: StopSign Antivirus Security Center Provider (sstsmonsvc) - eAcceleration Corp - C:\PROGRA~1\EACCEL~1\FRAMEW~1\eac_svc.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME 2\TomTomHOMEService.exe
O23 - Service: WDDMService - WDC - C:\Program Files\Western Digital\WD SmartWare\WD Drive Manager\WDDMService.exe

--
End of file - 9888 bytes

Edited by Pandy, 19 March 2010 - 07:56 PM.
Moved from AII to a more appropriate forum ~Pandy


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#2 m0le

m0le

    Can U Dig It?


  • Malware Response Team
  • 34,527 posts
  • OFFLINE
  •  
  • Gender:Male
  • Location:London, UK
  • Local time:12:46 PM

Posted 21 March 2010 - 04:07 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

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  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

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#3 veryfrustrated

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Posted 22 March 2010 - 10:30 AM

I am still listening, yes.

However, the computer indicated in this topic is under constant use, so I have had the virus scanner continue to work, and I have continued to use it. I hope that does not compromise any efforts. I have not installed or uninistalled, or reconfigured anything, however.

Thank you for your assistance in this matter.

Edited by veryfrustrated, 22 March 2010 - 10:31 AM.


#4 m0le

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Posted 22 March 2010 - 04:28 PM

Okay, that's a lot of logs and a lot of malware. It's okay to run an antivirus while the PC is being used but please disable them during our fixes.

Please run Gmer, this is a rootkit scanner

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

After we've seen that result we'll know what we are dealing with.

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#5 m0le

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Posted 25 March 2010 - 09:19 PM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


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#6 veryfrustrated

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Posted 26 March 2010 - 03:00 PM

I ran Gmer two nights in a row, and it locked up my system, forcing me to reboot the next morning before I could do anything. I will try again to get the results from the Gmer scan (which took more than 10 hours the first night to perform, so I let it run the second time overnight. Still, when I go to save the results, it locks up the machine, forcing a reboot).

thank you for your assistance, and I apologize for the delay.


#7 m0le

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Posted 26 March 2010 - 03:36 PM

No problem, if you are having problems running any tool come back to me as you might be wasting your time. With Gmer, if it crashes it will probably keep crashing. This doesn't necessarily mean that you are infected though.


The constant use of this PC makes this a bit more urgent so please run the following tools.

Please download Malwarebytes Anti-Malware and save it to your desktop.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application or, if you are using Vista, right-click and select Run As Administrator on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
  • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
  • On the Scanner tab:
    • Make sure the "Perform Full Scan" option is selected.
    • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
  • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply and exit MBAM.
Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.


Now please run Combofix

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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#8 m0le

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Posted 28 March 2010 - 06:52 PM

Hi,

I have not had a reply from you for 3 days. Can you please tell me if you still need help with your computer as I am unable to help other members with their problems while I have your topic still open. The time taken between posts can also change the situation with your PC making it more difficult to help you.

If you like you can PM me.

Thanks,


m0le
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#9 veryfrustrated

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Posted 28 March 2010 - 08:08 PM

You did not hear from me -yesterday-. I will be posting shortly, thank you for your assistance in this matter. Saturdays are not often good days for attempting computer downloads and repairs. Thank you for your patience.

Finally.. here they are.

Malwarebytes' Anti-Malware 1.44
Database version: 3886
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

3/28/2010 10:14:00 PM
mbam-log-2010-03-28 (22-14-00).txt

Scan type: Full Scan (C:\|)
Objects scanned: 387825
Time elapsed: 1 hour(s), 7 minute(s), 18 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 4

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Program Files\Common Files\Autodesk Shared\GIS\ImportExport\3.0\msvcirt.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Autodesk Shared\GIS\ImportExport\3.0\msvcp60.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\Program Files\Common Files\Autodesk Shared\GIS\ImportExport\3.0\msvcrt.dll (Malware.Packer.Gen) -> Quarantined and deleted successfully.
C:\System Volume Information\_restore{E6079CDF-B047-4D37-A4AB-285036118352}\RP1\A0000067.exe (Trojan.Agent.CK) -> Quarantined and deleted successfully.

The combofix log is really long, so I thought I would attach it rather than post it in total here.

I hope this helps.

Attached Files


Edited by veryfrustrated, 28 March 2010 - 09:46 PM.


#10 m0le

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Posted 29 March 2010 - 06:50 PM

That looks good. We will run an online scan and then we should be good.

How is the PC running?

I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
NOTE: If no malware is found there will be no option to export the text file as no log will be produced. Let me know if this is the case.
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#11 veryfrustrated

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Posted 29 March 2010 - 09:47 PM

It is running real well, though the internet has quit intermittently, but I do not know what is causing that. I try to keep the computer fairly clean and updated, as well as periodic defrags and scans. Thanks for looking this over for me.

The online scan detected nothing, as far as I can tell. I recieved no report or any other indication from the online scan.

Thank you very much for your help.

#12 m0le

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Posted 30 March 2010 - 01:43 PM

You're welcome. Your PC is clean so the browser issue is nothing to do with an infection. Let's just clean up before you go.


You're clean. Good stuff! thumbup2.gif

Let's do some clearing up

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it, happy surfing!

Cheers.

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#13 m0le

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Posted 03 April 2010 - 07:47 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. smile.gif

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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