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Need assistance with the blue screen of death.


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6 replies to this topic

#1 CTC40

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Posted 19 March 2010 - 08:40 AM

The PC is running WinXP, don’t know which service pack.
When you turn on the Dell Dimension 8400 PC it begins to load Windows. You see the Win XP logo and progress bar. Then comes the blue screen with this error…
0x00000050 Page_Fault_In_Non-Paged_Area Error

The PC will not boot into Safe Mode. I have booted to the Win CD and started the Recovery Console, then went to command prompt and ran chkdsk. It did find and repair some errors (took 2 hrs). But did not fix the problem, still get the blue screen.

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#2 Techguy27

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Posted 19 March 2010 - 08:49 AM

I've seen a few things cause the "page fault in non paged area". Most of the time for me it is bad RAM.

Not sure if you have the option to swap out your memory, but you may want to try removing all of the memory sticks and putting in one at a time and see if you can boot into windows.

#3 CTC40

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Posted 19 March 2010 - 12:09 PM

I have tried removing each of the 2 sticks of RAM one by one to see if that was the problem and still got the blue screen.
Any more suggestions will be appreciated.
Thank you.

#4 Broni

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Posted 19 March 2010 - 02:02 PM

Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.

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#5 hamluis

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Posted 19 March 2010 - 02:36 PM

FWIW: For those drives which don't provide a diagnostic, I would suggest using SeaTools for Windows.

I used it 2 days ago and find that it now seems capable of performing diagnostics on all drives. I tested it on Hitachi and WD hard drives earlier today.

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#6 CTC40

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Posted 19 March 2010 - 02:45 PM

I was able to fix it by doing a XP Repair Install with the Windows Recovery Console.
Thank you for the replies.

#7 Broni

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Posted 19 March 2010 - 02:47 PM

Good news :thumbsup:

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