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Blue Screen Errors


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#1 qball

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Posted 26 September 2004 - 08:50 AM

The last main problem I wan't to fix on my notebook is a random "blue screen" error that has been reocurring more frequently. What basically happens is at any give time the error screen will flash very quickly with system error code, too fast to make anything out, and then my computer reboots on its own. I've had some friends recomend programs to diagnose this, but I wanted to post on her before I do anything.

Thank you!

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#2 Grinler

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Posted 26 September 2004 - 10:04 AM

Can you write down and give us the exact error message when it happens again

#3 thatman

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Posted 26 September 2004 - 10:21 AM

Hi qball

If you video camera set it on record that will help you grab the message

All the best
thatman

#4 JEservices

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Posted 26 September 2004 - 10:27 AM

If you have XP, then try the following to prevent automatic restarting.

Click START->Control Panel->System->Advanced tab->under Startup and recovery, settings->under system failure, uncheck automatically restart. Click OK twice, and close Control Panel.
We are all curious like a cat. We wonder, we ask, we learn.
Please post back when a suggestion works, so that others may learn.

#5 qball

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Posted 26 September 2004 - 10:42 AM

Hey guys

I wish I could tell you what the message said, it was like a full screen of white text, not just a simple msg box. It flashes so fast I couldn't make out much of it. However I can attempt to record it on video, but it might be hard to capture as it happens randomly. Is there anyway I can find a log of errors a different way so I can post it on here??

I'm assuming maybe what JEservices recomended would freeze the error screen so I can jot it all done, and then would just have to manualy reboot?

Soon as I get back from work I will try these methods

thanks guys

#6 Grinler

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Posted 26 September 2004 - 10:44 AM

Yes that wil mkae it so we can see the error

#7 qball

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Posted 30 September 2004 - 01:54 PM

OK, finally after 2 days of nothing the error must have happened again. This time however I had turned off the automatic restart after system failure, but the screen was blank when I came home, and the fan was operating at a high volume. The blue screen wasn't there so all I could do was reboot again. Since it happens every few days its really difficult for me to plan and videotape, especially since there is only so much length it can hold, and most times it happens after being on for hours on end. i'm kinda at a loss for diagnosis.

Thanks guys

#8 Grinler

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Posted 30 September 2004 - 02:36 PM

Have you looked in your event viewer to see if there are any errors there?

#9 qball

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Posted 30 September 2004 - 03:33 PM

OK, i saw my log, and yes there are a handfull of errors. I think I can narrow down to the one that occures when i was gone and shut down. It says the mrtrate has failed due to the start of the follorwing error: then it says it cant specidy what error...

am I on the right track?

#10 JEservices

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Posted 30 September 2004 - 03:34 PM

It sounds like you are on the right track. Is there a way that you can cut/paste the contents here or provide a screen shot?
We are all curious like a cat. We wonder, we ask, we learn.
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#11 qball

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Posted 30 September 2004 - 03:37 PM

I also have a couple more recent errors that are system errors, but these happened while I was on my computer and nothing happened. the error i posted up above was described as a "service control manager" error

#12 Grinler

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Posted 30 September 2004 - 03:48 PM

Do you have quicken installed?

#13 qball

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Posted 30 September 2004 - 03:51 PM

Error code :100000d1
Parameter 1 :000067a0
P2: 00000002
P3: 00000001
P4:F8193cbf




DATA:

0000: 74737953 45206d65 726f7272 72452020
0010: 20726f72 65646f63 30303120 64303030
0020: 50202031 6d617261 72657465 30302073
0030: 37363030 202c3061 30303030 32303030
0040: 3030202c 30303030 202c3130 39313866
0050: 66626333


this error occured 3 times while I was operating, the "mrTrate has failed.." error occured 3 times today as well, once while i was not around...possibly the reason for the shutdown? the "mrTrate " error has no code or any information listed

#14 qball

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Posted 30 September 2004 - 03:51 PM

no i dont have quicken

#15 qball

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Posted 30 September 2004 - 04:17 PM

Wow. I am floored by my ignorance. I knew that Quicken 2003 software came with my notebook, I always thought that the shortcut was just to install it. I have never used it. However since I just saw that you asked, I opened up the shortcut and was prompted by a stange warning saying that another user is already running this application. Any corelation?




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