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#1 NikkiSixxx

NikkiSixxx

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Posted 13 September 2005 - 08:22 PM

ok,,I'm posting a HTL because all of a sudden my internet and computer in general sketches out after about 3 minutes of use, the connection is there but im unable to browse or log onto msn, limewire etc.. i've checked with spybot and adware, and still the computer doesnt function properly,, I have no idea what to do , im debating reformatting the whole thing but i know that wont fix it.. just so u know, I looked at the hijack this log , and i had deleted some programs that i thought i wanted to get rid of anyway b4 i read NOT TOO do that///// -> , zeroknowledge something and maybe one other thing,. i didnt know better , so heres my log ,, PLZ HELP <<!! I started school, and a strange force has taken over my computer....

Logfile of HijackThis v1.99.1
Scan saved at 7:08:25 PM, on 13/09/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\wscntfy.exe
C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
C:\WINDOWS\Logi_MsV.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe
C:\Program Files\Winamp\winampa.exe
C:\WINDOWS\system32\Logi_MwX.exe
C:\Program Files\Lexmark X74-X75\lxbbbmon.exe
C:\WINDOWS\system32\winhelp-.exe
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Bone\Desktop\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page_bak = http://blistering.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Sympatico
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
R3 - Default URLSearchHook is missing
F3 - REG:win.ini: load=C:\\windows.exe
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [VTPreset] VTPreset.exe
O4 - HKLM\..\Run: [USB Device] win32usb.exe
O4 - HKLM\..\Run: [reg.reg] winhelp-.exe
O4 - HKLM\..\Run: [Microsoft DNS Query] msdns.exe
O4 - HKLM\..\Run: [Windows Driver Services] msdrvs32.exe
O4 - HKLM\..\Run: [Windows DNS Daemon] windnsd.exe
O4 - HKLM\..\Run: [Process Session Manager] pidserv.exe
O4 - HKLM\..\Run: [WindowsRegKey update] 16winupdate32.exe
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Lexmark X74-X75] "C:\Program Files\Lexmark X74-X75\lxbbbmgr.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [Logi_MwX] Logi_MwX.exe
O4 - HKLM\..\Run: [WinampAgent] C:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\RunServices: [WindowsReg% update] pwxdfuliooa.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wangard.exe
O4 - HKLM\..\RunServices: [windowsupdate2] zmycssbbk.exe
O4 - HKLM\..\RunServices: [USB Device] win32usb.exe
O4 - HKLM\..\RunServices: [reg.reg] winhelp-.exe
O4 - HKLM\..\RunServices: [Windows Driver Services] msdrvs32.exe
O4 - HKLM\..\RunServices: [Windows DNS Daemon] windnsd.exe
O4 - HKLM\..\RunServices: [Process Session Manager] pidserv.exe
O4 - HKLM\..\RunServices: [WindowsRegKey update] 16winupdate32.exe
O4 - HKLM\..\RunServices: [Logi_MwX] Logi_MwX.exe
O4 - HKLM\..\RunOnce: [reg.reg] winhelp-.exe
O4 - HKCU\..\Run: [USB Device] win32usb.exe
O4 - HKCU\..\Run: [reg.reg] winhelp-.exe
O4 - HKCU\..\Run: [Windows DNS Daemon] windnsd.exe
O4 - HKCU\..\Run: [Process Session Manager] pidserv.exe
O4 - HKCU\..\Run: [WindowsRegKey update] 16winupdate32.exe
O4 - HKCU\..\RunOnce: [reg.reg] winhelp-.exe
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZS
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Broken Internet access because of LSP provider 'c:\program files\newdotnet\newdotnet6_38.dll' missing
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: USB Device (blargh) - Unknown owner - C:\WINDOWS\System32\win32usb.exe" -netsvcs (file missing)
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

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#2 OldTimer

OldTimer

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Posted 15 September 2005 - 09:12 AM

Hello NikkiSixxx and welcome to the BC HijackThis forum. After reviewing your log I see a few items that require our attention. Please print these directions and then proceed with the following steps in order.

Step #1

Download CCleaner and install it but do not run it yet.

Step #2

Start in Safe Mode Using the F8 method:
  • Restart the computer.
  • As soon as the BIOS is loaded begin tapping the F8 key until the boot menu appears.
  • Use the arrow keys to select the Safe Mode menu item.
  • Press the Enter key.
Step #3

Start HijackThis and click the Scan button to perform a scan. Look for the following items and click in the checkbox in front of each item to select it:R3 - Default URLSearchHook is missing
F3 - REG:win.ini: load=C:\\windows.exe
O4 - HKLM\..\Run: [USB Device] win32usb.exe
O4 - HKLM\..\Run: [reg.reg] winhelp-.exe
O4 - HKLM\..\Run: [Microsoft DNS Query] msdns.exe
O4 - HKLM\..\Run: [Windows Driver Services] msdrvs32.exe
O4 - HKLM\..\Run: [Windows DNS Daemon] windnsd.exe
O4 - HKLM\..\Run: [Process Session Manager] pidserv.exe
O4 - HKLM\..\Run: [WindowsRegKey update] 16winupdate32.exe
O4 - HKLM\..\RunServices: [WindowsReg% update] pwxdfuliooa.exe
O4 - HKLM\..\RunServices: [Microsoft Update] wangard.exe
O4 - HKLM\..\RunServices: [windowsupdate2] zmycssbbk.exe
O4 - HKLM\..\RunServices: [USB Device] win32usb.exe
O4 - HKLM\..\RunServices: [reg.reg] winhelp-.exe
O4 - HKLM\..\RunServices: [Windows Driver Services] msdrvs32.exe
O4 - HKLM\..\RunServices: [Windows DNS Daemon] windnsd.exe
O4 - HKLM\..\RunServices: [Process Session Manager] pidserv.exe
O4 - HKLM\..\RunServices: [WindowsRegKey update] 16winupdate32.exe
O4 - HKLM\..\RunOnce: [reg.reg] winhelp-.exe
O4 - HKCU\..\Run: [USB Device] win32usb.exe
O4 - HKCU\..\Run: [reg.reg] winhelp-.exe
O4 - HKCU\..\Run: [Windows DNS Daemon] windnsd.exe
O4 - HKCU\..\Run: [Process Session Manager] pidserv.exe
O4 - HKCU\..\Run: [WindowsRegKey update] 16winupdate32.exe
O4 - HKCU\..\RunOnce: [reg.reg] winhelp-.exe
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZS
O16 - DPF: {88D758A3-D33B-45FD-91E3-67749B4057FA} (Sinstaller Class) - http://dm.screensavers.com/dm/installers/si/1/sinstaller.cab
O23 - Service: USB Device (blargh) - Unknown owner - C:\WINDOWS\System32\win32usb.exe" -netsvcs (file missing)

Now close ALL open windows except HijackThis and click the Fix Checked button to finish the repair.

Step #4

We need to make sure all hidden files are showing so please:
  • Click Start.
  • Open My Computer.
  • Select the Tools menu and click Folder Options.
  • Select the View tab.
  • Under the Hidden files and folders heading select Show hidden files and folders.
  • Uncheck the Hide file extensions for known types option.
  • Uncheck the Hide protected operating system files (recommended) option.
  • Click Yes to confirm.
  • Click OK.
Find the following files/folders and delete them (don't worry if they are already gone):C:\windows.exe
C:\WINDOWS\System32\win32usb.exe
C:\WINDOWS\system32\winhelp-.exe

Now perform a search for these files and delete all instances. Windows XP's search feature is a little different. When you click on 'All files and folders' on the left pane, click on the 'More advanced options' at the bottom. Make sure that Search system folders, Search hidden files and folders, and Search subfolders are checked.msdns.exe
msdrvs32.exe
windnsd.exe
pidserv.exe
16winupdate32.exe
pwxdfuliooa.exe
wangard.exe
zmycssbbk.exe

Step #5

Start CCleaner and click on the Run Cleaner button in the lower right-hand corner. When it is finished close CCleaner.

Step #6

Reboot normally and run at least 2 of the following on-line virus scans:Bitdefender <<<Add a check by 'Autoclean'.
RAV <<<Add a check by 'Autoclean', leave everything else as is.
eTrust <<<'Cure' whatever is found, then delete if unsuccessful
Housecall <<<Put on 'Autoclean' and delete what it can't clean.
Panda ActiveScan <<<Accept default settings
If there are any files that cannot be automatically disinfected or quarantined then you will need to delete them manually.

Step #7

If you do not already have Ad-Aware SE 1.06 then follow these download and setup instructions: Ad-Aware SE Setup. Otherwise, just check for updates.

Start Ad-aware SE, click the Start button and choose Perform Full System Scan. Click the Next button and wait for the scan to complete. If anything was found, right-click on the list and choose Select All and remove all it finds.

Step #8

OK. Reboot your computer normally, start HijackThis and perform a new scan. Use the Add Reply button to post your new log file back here along with details of any problems you encountered performing the above steps and I will review it when it comes in.

OT
I do not respond to PM's requesting help. That's what the forums are here for. Please use them so that others may benefit from your questions and the responses you receive.
OldTimer

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