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Computer Freezing and Stalling


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#1 bkdesign

bkdesign

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Posted 18 March 2010 - 06:49 PM

Hi,

I have a Dell XPS 1530 Core 2 Duo CPU E8500 3.16GHZ 3.17 GHZ, 3.00 GB of RAM and for the past week now my computer has been feezing and stalling, resulting in a force shutdown (before it goes Blue Screen). I have reviewed my "Event Viewer" after each time my computer freezes and I see all most everyday about the same time or even every 3-4 hours I have the following Applications trying to run:

QBCFMonitorService
Bonjour Service
Quickbooks

I am not 100% certain that these programs are what is causing my computer to freeze but when I click on Bonjour Service for example in the event viewer I receive a message like this:

The description for Event ID ( 1 ) in Source ( Bonjour Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: mDNSResponder started
.

Most recently I cleaned out the Scheduled Tasks because I saw a scheduled task for Quickbooks happening at the same time everyday which was what I thought was causing the issue. I think itís an application error or something.

I have also called Dell Support and we have performed a Memory Test and the technician did change my Virtual Memory to Initial Size: 8192 and Maximum Size: 8192. I am not sure if that is the reason why I am having this happen every 4 hours now.

I don't think I have a virus since I was working with someone a few weeks ago on Bleeping Computer to clear up that issue.

Any help would be greatly appreciated.

Thanks,
Brad

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#2 cryptodan

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Posted 19 March 2010 - 03:30 PM

Hows the heat?




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