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Slow boot up, slow program response, freezing


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#1 jblock

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Posted 18 March 2010 - 03:52 PM

My computer just recently has been running painfully slow. Boot up takes about 10 minutes while log in time has increased a little also. When I attempt to open my programs now, some wont open until 15 minutes later, after I already gave up on them; some don't even open at all. Internet explorer works but takes about a minute to load the homepage and loading times vary. Sometimes it loads quick, sometimes it seems like it has stopped responding. Sometimes explorer completely freezes and I get the "checking for solutions" message. I am really getting frustrated because I have ran all of my anti virus anti spyware, malware etc. I have pccillin antivirus, malwarebytes, ad-aware, and spybot search and destroy, all of which say my comp has 0 problems. Itunes seems to be extremely bad in loading because i can try for 30 min and not get it to load even after uninstalling and reinstalling. I also have cleaned out the comp using ccleaner and have defragmented. I am running low on options and don't know whats wrong this time. Please help!

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#2 Broni

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Posted 18 March 2010 - 06:23 PM

You may have some hardware problems.

*** Run hard drive diagnostics: http://www.tacktech.com/display.cfm?ttid=287 (or http://www.bleepingcomputer.com/forums/topic28744.html)
Make sure, you select tool, which is appropriate for the brand of your hard drive.
Depending on the program, it'll create bootable floppy, or bootable CD.
If downloaded file is of .iso type, use ImgBurn: http://www.imgburn.com/ to burn .iso file to a CD (select "Write image file to disc" option), and make the CD bootable.

NOTE. If your hard drive is made by Toshiba, unfortunately, you're out of luck, because Toshiba doesn't provide any diagnostic tool.


*** A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

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#3 vplumme

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Posted 18 March 2010 - 06:26 PM

It appears that some type of virus has infected your system and got a hold of your windows services making it very slow. Do you know how to modify your services to stop services that you don't need from starting automatic or how to stop their services? Are you familiar with MSCONFIG.EXE?

If it was my system, here is what I would do to help troubleshoot the issue.
1 - Reboot your computer into Safe Mode
2 - Start>Run>%temp% and delete all files (hint: Hold the Shift Key while pressing Delete)
3 - Empty the Recycle Bin
4 - Start>Run>MSCONFIG and choose to Selective Startup and uncheck all except System.ini and Win.ini
5 - On the StartUp Tab, Uncheck All Items to prevent from loading. You will want to come back in later and recheck one box at a time, then reboot to help diagnose your startup and slow issues. It will usually be in this tab that many of bootup problems start and end. Finding the item and unchecking them will help you troubleshoot.
6 - On the Services Tab, Check Hide All Microsoft Services, then Disabile All.
7 - Reboot.
8 - After restarting (and logging in to Windows), a window appears confirming that "You have used the System Configuration Utility to make changes to the way Windows starts." Click OK. The System Configuration Utility appears. Do not click OK here as this will prompt you to restart again. First try to reproduce the issue you were having.
9 - After you found and corrected the problem by deleting the program file location, deleting the registry key, modifying your services, then you're ready to put your computer back to the normal state. To do that, go to Start>Run>MSCONFIG and select Normal Startup and reboot.

#4 cryptodan

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Posted 19 March 2010 - 04:47 PM

How clean is in the inside of your computer?

#5 jblock

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Posted 22 March 2010 - 07:01 PM

Had a computer guy come in because I tried some of this stuff to no avail... long story short its fixed whatever thanks anyway guys.

#6 Broni

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Posted 22 March 2010 - 07:39 PM

You're welcome :huh:
Thanks for letting us know :huh:

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