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Desktop frozen, can't access any programs or start menu


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3 replies to this topic

#1 dcovington

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Posted 18 March 2010 - 01:36 PM

My laptop is barely working. When I log in the normal way, sometimes it hangs up right after I type my password. If I am able to get through, everything is very slow, and if I try to click on any program it says that it's "not a valid win32" application. Basically, I can't do anything when I get to my desktop, and if I try to go to the start menu, I just get an hourglass icon and can't click on it. I really don't want to reinstall Windows or lose any of my files. Is there any way I can fix this?

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#2 hamluis

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Posted 18 March 2010 - 01:44 PM

Done any scans for malware?

Louis

#3 dcovington

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Posted 18 March 2010 - 01:49 PM

I can't run any programs without getting that error message.

#4 hamluis

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Posted 18 March 2010 - 03:25 PM

Have you tried from safe mode?

Have you tried a system restore?

FWIW: http://www.computerhope.com/issues/ch000726.htm

System manufacturer and model?

Louis




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