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Malware detected and need help


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#1 Werd09

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Posted 18 March 2010 - 01:24 PM

Hello BC, I am new to this site and have a serious problem with the Malware on my system using Vista. I have battled it for many weeks using Malwarebyte's but the problem keeps reoccuring. This malware tricks you by saying your computer is infected with such virus/malware and tricks you by asking you to purchase the fix. The pop ups read "Total Vista Security".

At the moment, I can not open/install any programs or even access internet explorer on my computer. I am using my second computer to access the internet to write this post. Malwarebyte does not work as I can not edit registry.

Any assistance is greatly appreciated.

Andrew

Edited by Orange Blossom, 18 March 2010 - 10:16 PM.
Move to AII as no logs are present. ~ OB


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#2 Werd09

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Posted 21 March 2010 - 02:14 PM

Please delete/remove this post as I have been able to create a log and have submitted a new post in the malware removal forum.

#3 tg1911

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Posted 21 March 2010 - 02:22 PM

Now that you have an open HJT log posted in the HijackThis Logs and Malware Removal forum, you shouldn't make any changes to your system.
This includes running any other "cleaning" programs.
Doing so, could change the results of the posted log, making it difficult to properly clean your system.

At this point, the HJT Team should be the only members that you take advice from, until they have verified your log as clean.

I'm closing this topic.
If you have any questions, don't hesitate to send me a PM.
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