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Unable to access network drives


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#1 CLStan

CLStan

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Posted 18 March 2010 - 12:34 AM

This all started when I was unable to reach my NAS drive (DNS-323) from my laptop. ("The network location cannot be found.")
Trying from other computers was successful...so I know the problem is related to just my laptop.

I started up a MalwareBytes scan and when it reached my ATAPI.SYS file...my AVAST AV popped up with a virus alert. AVAST reported that I have a "Win32:Alureon-FR" located in "C":\WINDOWS\System32\Drivers\atapi.sys".

I told AVAST to skip the file (for now) and I terminated the MalwareBytes scan.

What is the best sequence to get this file cleaned up?

Edited by elise025, 18 March 2010 - 04:34 AM.
Topic moved to a more appropriate forum ~ Elise


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#2 Barilla

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Posted 18 March 2010 - 02:06 AM

Hi and welcome.

Please follow this: http://www.bleepingcomputer.com/forums/t/34773/preparation-guide-for-use-before-using-malware-removal-tools-and-requesting-help/ and then post your logs here: http://www.bleepingcomputer.com/forums/f/22/virus-trojan-spyware-and-malware-removal-logs/

/Barilla




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