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latest instance of tdss rootkit virus - google redir?


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#1 s_j

s_j

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Posted 18 March 2010 - 12:24 AM

This looks like a rather tenacious root kit virus which has been giving me quite a bit of trouble.

> 4 yr old Lenovo T60 Thinkpad.

I believe it started out as one of the fake security sign up viruses, which my predecessor had removed with what I believe was "SuperSpyware"? Did not solve the "google redirect" problem.

I tried the Kapersky tdsskiller. I get;

Driver iastor.sys infected by tdss root kit.
Results
Memory objects infected / cured / cured on reboot 1 / 0 / 0
Registry objects infected / cured / cured on reboot 0 / 0 / 0
File objects infected / cured / cured on reboot 1 / 0 / 0
and did not resolve the problem. In researching what to do next, the best recommendation was to seek help here with combofix, which requires a helper.

I've run through the prep steps, but

gmer will not compete it's task.

I get a BSOD with varying error messages anywhere from 10-40 mins into the scan. Messages have mentioned checking memory, video adapters, windows logon has terminated, etc? The Lenovo boxes come with a lot of "value added" (=crap) utilities, but I've been disabled screen savers, power settings, other potential asynchronous hits that might be causing a problem. No luck.

Since it's older, ran memtest86+-4.00. Memory checks out fine. (ran test 1X only.)(25 mins)

I've enclosed the DDR.txt and attached the Attach.txt.

Sorry about the lack of ark.txt.

Any insight is appreciated.

thx.


DDS (Ver_09-12-01.01) - NTFSx86
Run by jose at 15:28:27.29 on Wed 03/17/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2046.1143 [GMT -4:00]

AV: McAfee VirusScan *On-access scanning enabled* (Outdated) {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Personal Firewall *enabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\xampp\apache\bin\httpd.exe
C:\Program Files\ThinkPad\Bluetooth Software\bin\btwdins.exe
C:\Program Files\Diskeeper Corporation\Diskeeper\DkService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\xampp\apache\bin\httpd.exe
C:\xampp\mysql\bin\mysqld.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\WINDOWS\system32\tcpsvcs.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
c:\program files\lenovo\system update\suservice.exe
C:\Program Files\Common Files\Lenovo\tvt_reg_monitor_svc.exe
C:\WINDOWS\System32\TPHDEXLG.EXE
C:\WINDOWS\system32\TpKmpSVC.exe
C:\Program Files\Lenovo\Rescue and Recovery\rrservice.exe
C:\Program Files\Common Files\Lenovo\Scheduler\tvtsched.exe
C:\Program Files\Lenovo\Rescue and Recovery\ADM\IUService.exe
C:\Program Files\Common Files\Lenovo\Logger\logmon.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\Lenovo\Client Security Solution\cssauth.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
C:\WINDOWS\system32\TpShocks.exe
C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY\TPONSCR.exe
C:\Program Files\Lenovo\PkgMgr\HOTKEY_1\TpScrex.exe
C:\PROGRA~1\THINKV~2\PrdCtr\LPMGR.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\PROGRA~1\THINKV~2\AMSG\amsg.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Lenovo\Scheduler\scheduler_proxy.exe
C:\Program Files\Lenovo\Client Security Solution\tvtpwm_tray.exe
C:\Program Files\Lenovo\SafeGuard PrivateDisk\pdservice.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Documents and Settings\jose\Desktop\Utilities\Winamp\winampa.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\Microsoft Office\OFFICE11\OUTLOOK.EXE
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Microsoft Office\OFFICE11\WINWORD.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\jose\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uInternet Connection Wizard,ShellNext = hxxp://www.lenovo.com/welcome/thinkpad
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Winamp Toolbar Loader: {25cee8ec-5730-41bc-8b58-22ddc8ab8c20} - c:\program files\winamp toolbar\winamptb.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\DLASHX_W.DLL
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan\scriptsn.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: Java™ Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: CPwmIEBrowserHelper Object: {f040e541-a427-4cf7-85d8-75e3e0f476c5} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
TB: Winamp Toolbar: {ebf2ba02-9094-4c5a-858b-bb198f3d8de2} - c:\program files\winamp toolbar\winamptb.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [updateMgr] c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe AcRdB7_0_9
uRun: [Google Update] "c:\documents and settings\jose\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [SUPERAntiSpyware] c:\documents and settings\jose\desktop\utilities\SUPERAntiSpyware.exe
mRun: [PWRMGRTR] rundll32 c:\progra~1\thinkpad\utilit~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
mRun: [BLOG] rundll32 c:\progra~1\thinkpad\utilit~1\BatLogEx.DLL,StartBattLog
mRun: [SynTPLpr] c:\program files\synaptics\syntp\SynTPLpr.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [EZEJMNAP] c:\progra~1\thinkpad\utilit~1\EzEjMnAp.Exe
mRun: [TPKMAPHELPER] c:\program files\thinkpad\utilities\TpKmapAp.exe -helper
mRun: [TpShocks] TpShocks.exe
mRun: [TPHOTKEY] c:\progra~1\lenovo\pkgmgr\hotkey\TPHKMGR.exe
mRun: [TP4EX] tp4ex.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SoundMAX] "c:\program files\analog devices\soundmax\Smax4.exe" /tray
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [LPManager] c:\progra~1\thinkv~2\prdctr\LPMGR.exe
mRun: [AMSG] c:\progra~1\thinkv~2\amsg\amsg.exe
mRun: [DLA] c:\windows\system32\dla\DLACTRLW.EXE
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [TVT Scheduler Proxy] c:\program files\common files\lenovo\scheduler\scheduler_proxy.exe
mRun: [DiskeeperSystray] "c:\program files\diskeeper corporation\diskeeper\DkIcon.exe"
mRun: [PDService.exe] "c:\program files\lenovo\safeguard privatedisk\pdservice.exe"
mRun: [cssauth] "c:\program files\lenovo\client security solution\cssauth.exe" silent
mRun: [InCD] c:\program files\ahead\incd\InCD.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [WMC_AutoUpdate]
mRun: [WinampAgent] "c:\documents and settings\jose\desktop\utilities\winamp\winampa.exe"
mRun: [mcagent_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
StartupFolder: c:\docume~1\jose\startm~1\programs\startup\winmys~1.lnk - c:\xampp\mysql\bin\winmysqladmin.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\servic~1.lnk - c:\program files\microsoft sql server\80\tools\binn\sqlmangr.exe
mPolicies-system: EnableLUA = 0 (0x0)
IE: &Winamp Search - c:\documents and settings\all users\application data\winamp toolbar\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: Send to &Bluetooth Device... - c:\program files\thinkpad\bluetooth software\btsendto_ie_ctx.htm
IE: {DA320635-F48C-4613-8325-D75A933C549E} - c:\program files\lenovo\system update\sulauncher.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {0045D4BC-5189-4b67-969C-83BB1906C421} - {0FE81B52-73FA-425F-8F06-3F32451AC73F} - c:\program files\lenovo\client security solution\tvtpwm_ie_com.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: {2AF5BD25-90C5-4EEC-88C5-B44DC2905D8B} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.0.5.cab
DPF: {493ACF15-5CD9-4474-82A6-91670C3DD66E} - hxxp://www.linkedin.com/cab/LinkedInContactFinderControl.cab
DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} - hxxp://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab
DPF: {76E5AF9D-2B3E-4FEB-A31F-A9E63A27FA29} - hxxps://www-307.ibm.com/pc/support/access/aslibmain/content/AcpIR.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {C7DB51B4-BCF7-4923-8874-7F1A0DC92277} - hxxp://office.microsoft.com/officeupdate/content/opuc4.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} - hxxp://h20264.www2.hp.com/ediags/hpfix/sj/en/check/xp/qdiagh.cab?326
DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - hxxp://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5862/mcfscan.cab
DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} - hxxps://secure.logmein.com/activex/ractrl.cab?lmi=100
Notify: !SASWinLogon - c:\documents and settings\jose\desktop\utilities\SASWINLO.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: psfus - psqlpwd.dll
Notify: tpfnf2 - notifyf2.dll
Notify: tphotkey - tphklock.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\documents and settings\jose\desktop\utilities\SASSEH.DLL
LSA: Notification Packages = scecli psqlpwd

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\jose\applic~1\mozilla\firefox\profiles\cag7n8g8.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\documents and settings\jose\application data\mozilla\firefox\profiles\cag7n8g8.default\extensions\{0b38152b-1b20-484d-a11f-5e04a9b0661f}\components\WinampTBPlayer.dll
FF - plugin: c:\documents and settings\jose\desktop\utilities\realplayer\netscape6\nppl3260.dll
FF - plugin: c:\documents and settings\jose\desktop\utilities\realplayer\netscape6\nprjplug.dll
FF - plugin: c:\documents and settings\jose\desktop\utilities\realplayer\netscape6\nprpjplug.dll
FF - plugin: c:\documents and settings\jose\local settings\application data\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\documents and settings\jose\my documents\music\gear\ilok\NPPaceILok.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

R1 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2009-11-4 214664]
R2 Apache2.2;Apache2.2;c:\xampp\apache\bin\httpd.exe [2009-10-25 24640]
R2 Iprip;RIP Listener;c:\windows\system32\svchost.exe -k netsvcs [2006-4-30 14336]
R2 McProxy;McAfee Proxy Service;c:\progra~1\common~1\mcafee\mcproxy\mcproxy.exe [2010-1-16 359952]
R2 McShield;McAfee Real-time Scanner;c:\progra~1\mcafee\viruss~1\mcshield.exe [2010-1-16 144704]
R2 PrivateDisk;PrivateDisk;c:\program files\lenovo\safeguard privatedisk\privatediskm.sys [2006-3-13 58368]
R2 smi2;smi2;c:\program files\smi2\smi2.sys [2006-7-14 3968]
R2 smihlp;SMI helper driver;c:\program files\thinkvantage fingerprint software\smihlp.sys [2006-4-25 3456]
R3 McSysmon;McAfee SystemGuards;c:\progra~1\mcafee\viruss~1\mcsysmon.exe [2010-1-16 606736]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-1-16 79816]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-1-16 35272]
R3 mfesmfk;McAfee Inc. mfesmfk;c:\windows\system32\drivers\mfesmfk.sys [2010-1-16 40552]
S1 SASKUTIL;SASKUTIL;\??\c:\documents and settings\jose\desktop\utilities\saskutil.sys --> c:\documents and settings\jose\desktop\utilities\SASKUTIL.sys [?]
S2 FobaPci;FobaPCI;c:\program files\common files\foba\machine\fcom\driver\FobaPci.sys [2007-2-10 69376]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-3-14 135664]
S3 iLokDrvr;Usb Driver;c:\windows\system32\drivers\iLokDrvr.sys [2009-5-21 52008]
S3 mferkdk;McAfee Inc. mferkdk;c:\windows\system32\drivers\mferkdk.sys [2010-1-16 34248]
S3 VSPerfDrv;Performance Tools Driver;c:\program files\microsoft visual studio 8\team tools\performance tools\VSPerfDrv.sys [2005-9-23 54464]
S4 msvsmon80;Visual Studio 2005 Remote Debugger;c:\program files\microsoft visual studio 8\common7\ide\remote debugger\x86\msvsmon.exe [2005-9-23 2799808]

=============== Created Last 30 ================

2010-03-17 19:26:47 0 ----a-w- c:\documents and settings\jose\defogger_reenable

==================== Find3M ====================

2010-03-14 21:03:52 5427 ----a-w- c:\windows\system32\EGATHDRV.SYS
2009-10-12 21:25:32 32768 --sha-w- c:\windows\system32\config\systemprofile\local settings\history\history.ie5\mshist012009101220091013\index.dat

============= FINISH: 15:29:25.35 ===============





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#2 m0le

m0le

    Can U Dig It?


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Posted 20 March 2010 - 02:32 PM

Hi,

Welcome to Bleeping Computer. My name is m0le and I will be helping you with your log.
  • Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Options box to the right of your topic title and selecting Track This Topic.

  • Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

  • Please reply to this post so I know you are there.
The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then I will close the topic.

Once I receive a reply then I will return with your first instructions.

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#3 s_j

s_j
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Posted 20 March 2010 - 02:58 PM

Hello mOle,

Thanks for the reply. Am here.

Have continued to try and complete the checklist.

GMER will still not complete its task.

I cannot start it in safe mode either. Hangs up trying to get through the driver list.

I tried running GMER after deselecting "devices" on the right. It will run for as long as 2 hours, then BSOD. Different error message every time.

I can send the initial GMER log if it helps.

Please let me know.

thx.



#4 m0le

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Posted 20 March 2010 - 04:02 PM

No, don't worry about Gmer.

Please download ComboFix from one of these locations:* IMPORTANT !!! Save ComboFix.exe to your Desktop making sure you rename it comfix.exe
  • Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. (Click on this link to see a list of programs that should be disabled. The list is not all inclusive.)
  • Double click on Combofix.exe & follow the prompts.
  • As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
  • Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:



Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

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#5 s_j

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Posted 20 March 2010 - 05:32 PM

mOle,

combofix installed MS Win Recovery console and ran as advertised.

Please find attached ComboFix.txt + log.txt.

thx.

Attached Files



#6 m0le

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Posted 20 March 2010 - 05:38 PM

TDSS infects a legitimate system file. Combofix has replaced it with a clean backup.

Please run ESET's online scan

I'd like us to scan your machine with ESET OnlineScan
  1. Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  2. Click the button.
  3. For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    1. Click on to download the ESET Smart Installer. Save it to your desktop.
    2. Double click on the icon on your desktop.
  4. Check
  5. Click the button.
  6. Accept any security warnings from your browser.
  7. Check
  8. Push the Start button.
  9. ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  10. When the scan completes, push
  11. Push , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  12. Push the button.
  13. Push
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#7 s_j

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Posted 20 March 2010 - 09:47 PM

hi mOle,

Have just finished running ESET's online scan.

> Scanned files: 136886
> Infected files: 0
> Cleaned files: 0
> Total scan time: 02:27:31
> Scan status: Finished


So obviously there was no file to save and send.

Did I miss something?

Thx.

#8 m0le

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Posted 20 March 2010 - 09:48 PM

No, Combofix cleared everything up and your PC looks clean.

Any problems on the machine now?
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#9 s_j

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Posted 20 March 2010 - 10:37 PM

mOle,

Preliminary checks look good.

A bit mystified as to how this box got infected in the first place. It had McAfee up and running.

Are rootkit viruses able to get around the standard protection offered by the most common commercial products (McAfee/Norton, etc.) ?


And to be sure, the support is greatly appreciated. I will be donating to the cause, and quite happy to do it.

Many thx.

#10 m0le

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Posted 21 March 2010 - 06:45 AM

Read this useful article on How You Got Infected

Rootkits such as this are quite new and the security companies are playing catch-up as its variants are changing weekly. McAfee is a great product though so don't ditch it based on this incident.


We have completed the fix so here's some important clean-up steps

You're clean. Good stuff! thumbup2.gif

Let's do some clearing up

Uninstall ComboFix

Remove Combofix now that we're done with it.
  • Please press the Windows Key and R on your keyboard. This will bring up the Run... command.
    (For Vista/Windows 7 please click Start -> All Programs -> Accessories -> Run)
  • Now type in Combofix /Uninstall in the runbox and click OK. (Notice the space between "Combofix" and "/")
  • Please follow the prompts to uninstall Combofix.
  • You will then receive a message saying Combofix was uninstalled successfully once it's done uninstalling itself.
This will uninstall Combofix and anything associated with it.


Download and Run OTC

We will now remove the tools we used during this fix using OTC.
  • Download OTC by OldTimer and save it to your desktop.
  • Double click icon to start the program. If you are using Vista, please right-click and choose run as administrator
  • Then Click the big button.
  • You will get a prompt saying "Being Cleanup Process". Please select Yes.
  • Restart your computer when prompted.
------------------------------------------------------------------------------------------------------------------------

Here's some advice on how you can keep your PC clean


Update your AntiVirus Software

It is imperative that you update your Antivirus software at least once a week (Even more if you wish). If you do not update your antivirus software then it will not be able to catch any of the new variants that may come out. If you use a commercial antivirus program you must make sure you keep renewing your subscription. Otherwise, once your subscription runs out, you may not be able to update the programs virus definitions.


Make sure your applications have all of their updates

It is also possible for other programs on your computer to have security vulnerability that can allow malware to infect you. Therefore, it is also a good idea to check for the latest versions of commonly installed applications that are regularly patched to fix vulnerabilities. You can check these by visiting Secunia Software Inspector and Calendar of Updates.


Install an AntiSpyware Program

A highly recommended AntiSpyware program is SuperAntiSpyware. You can download the free Home Version. or the Pro version for a 15 day trial period.

Installing this or another recommended program will provide spyware & hijacker protection on your computer alongside your virus protection. You should scan your computer with an AntiSpyware program on a regular basis just as you would an antivirus software.


Finally, here's a treasure trove of antivirus, antimalware and antispyware resources


That's it s_j, happy surfing!

Cheers.

m0le


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#11 s_j

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Posted 21 March 2010 - 11:08 AM

mOle,

Thanks much, system cleaned, updated, security measures reivewed and confirmed, everything looks great.

Appreciate the background info, (teach a man to fish and ... ) as our focus is on adding value through our real job, not looking over our shoulder for the bad guys. We'll be the better for the experience, for sure.

BC team is awesome, greatly appreciated.

Hope our donation is commeasurate with your support.


best,
s_j

#12 m0le

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Posted 21 March 2010 - 03:44 PM

Thank you. It is appreciated. thumbup2.gif

Glad I could help.
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#13 m0le

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Posted 25 March 2010 - 08:52 PM

Since this issue appears to be resolved ... this topic has been closed. Glad we could help. smile.gif

If you're the topic starter, and need this topic reopened, please contact me via pm with the address of the thread.

Everyone else please begin a New Topic.
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