Hi, this seems like a great place! I browsed through a couple of computer help sites and was impressed by the quality and tone that I found here. Looking forward to being a part of this community!
I'm using Windows XP Home Edition, Version 5.1.260, SP3 on a Toshiba Satellite L25 w/Intel® Celeron® M processor, 1.50GHz
Memory 704MB RAM. It's a hand-me-down (surpise, surprise).
PROBLEM 1: When I try to use Windows normally, it restarts repeatedly. I can only use Windows in Safe Mode, so I've been using Safe Mode with Networking.
ADDITIONAL PROBLEM, NOW: Now my browser is crashing more and more frequently. I use Firefox but also tried Internet Explorer.
Things I've tried:
* The computer had AVG's free AV installed, but when I try to scan, it simply goes to a black command line screen, then flips right back to the same console screen. (It says that I can use the Command Line scanner only in Safe Mode)
* Downloaded Avira Anti-vir, Comodo, & WinPatrol but cannot install Antivir or Comodo. Clicking on Antivir's setup icon doesn't do a thing. Comodo goes through several steps but ultimately doesn't install. WinPatrol has installed.
* Tried to import this IPSEC policy from http://www.auditmypc.com/
, but could not get to administrative tools. The Microsoft website talks about using the XP CD, which of I don't have at this point. I tried to look at the management services but got a message: "Failed to create empty document"
* Tried restoring to the earliest restoration point available, but nothing changed.
I have the computer elevated a little using a stand, and it doesn't seem to get very warm. (Oh, and a little aside: I can't seem to get the font to a normal size, so I can't see a regular screenful w/o scrolling. Changing the resolution in Control Panel does nothing.)
Here's the info from the Toshiba PC Diagnostic tool V3.1.1, which says that everything is working fine.
Model Name Satellite L25
Part Number PSL2XU-02000F
OS Version Microsoft Windows XP Home Edition 5.1.2600 Service Pack 3
BIOS Version V1.70
CPU Intel® Celeron® M processor 1.50GHz
Memory 704MB RAM
Hard Disk Capacity 40,007,761,920 [Byte] 37.260 [GB]
Hard Disk Free Space Capacity 24,430,206,976 [Byte] 22.752 [GB]
Video ATI RADEON XPRESS 200M Series ver=188.8.131.5253
Screen Resolution 640 x 480 Pixels
Color Quality True Color (32 Bit)
Sound Conexant AC-Link Audio ver=184.108.40.2060
Network Realtek RTL8139/810x Family Fast Ethernet NIC ver=5.620.1202.2004 MacAddr=00:C0:9F:FC:5D:D4
Atheros AR5005G Wireless Network Adapter ver=220.127.116.11 MacAddr=00:11:F5:BA:9F:DC
Modem AC97 Data Fax SoftModem with SmartCP ver=18.104.22.168
IDE Device 1 TOSHIBA MK4026GAX
IDE Device 2 None
IDE Device 3 TSSTcorp CDW/DVD TS-L462C Firmware=TO10
IDE Device 4 None
IDE Device 5 None
IDE Device 6 None
Internet Explorer 7.0.5730.11
EC/KBC Version ""
PS-MICOM Version ""
and a huge list of things that seemed irrelevant but I can post them if you like.
Thank you so much for your input!