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Computer will not start in safe mode or system restore


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#1 tjdavis

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Posted 17 March 2010 - 11:11 PM

Hello,

My computer recently became infected with trojan antivirus programs. I wiped my computer with MBAM and SAS (both of which will not update). I tried to start my comp in safe mode, but it just reboots normally. My computer will also no longer go back to previous settings via system restore. Thanks for your help in advance.

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#2 BuffmanLT1

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Posted 17 March 2010 - 11:52 PM

I had a similiar instance with a PC I fixed a few weeks ago where it would not go into safe mode. Gmer log caught suspicious activity from the atapi.sys file. I installed MS recovery console, and deleted atapi.sys file and put a fresh legit copy in it's place. Could be it, but probably would be very wise to let the pros do the talking :thumbsup:

#3 tjdavis

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Posted 18 March 2010 - 06:02 PM

Mine hasn't been able to go into safemode for a while but I've never had a problem with it not rolling back before.




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