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antivirus soft

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3 replies to this topic

#1 Originality


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Posted 17 March 2010 - 09:12 PM

Earlier today i was just reading some manga from a very well known site for manga and i have never gotten anything malicious from there at all until today. ive already tried the http://www.bleepingcomputer.com/virus-remo...-antivirus-soft guide twice to make sure there were no problems. the first try malwarebytes detected trojans and such which were then quarentined and deleted. i restarted my cpu and noticed antivirus soft was still running so i repeated the steps but this time malwarebytes did not detect anything at all so im just kind of in need for some help.

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#2 boopme


    To Insanity and Beyond

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Posted 17 March 2010 - 09:57 PM

Hello and welcome. We need a deeper look,please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic from step 9.
If Gmer won't run,skip it and move on.
Let me know if that went well.
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#3 vplumme


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Posted 18 March 2010 - 12:00 PM

I would recommend booting into Safe Mode, delete the two folders under Administrator\Local Settings\Data App, then go into the registry and delete the keys under HKCU\HKLM\SOFTWARE\MICROSOFT\WINDOWS\CURRENT VERSION\RUN. Make sure you back up your registry before deleting the keys, then reboot your machine.

#4 Orange Blossom

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Posted 18 March 2010 - 11:17 PM

Hello Originality,

I have moved your topic with the DDS log to the log forum here: http://www.bleepingcomputer.com/forums/t/303450/antivirus-soft/ The reason why you were unable to attach those two files was because you posted in the Am I Infected forum which disallows attachments.

Now that you have posted a log, you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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