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Virtumonde


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#1 potential

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Posted 17 March 2010 - 07:34 PM

New to the forum, quick wave hello :thumbsup:

I'm running Windows Vista and seem to have the infamous VirtuMonde Virus. I've managed to keep my computer safe using freeware (despite the usual abuse) until now. Spybot, Spyware Terminator and the ZoneAlarm firewall have been the backbone of my computers security.

I first noticed problems concerning operating speed some time ago. Finally it got to the point that opening multiple browser windows would freeze up the computer. I recently noticed in task manager that an average of 60-70 percent of my physical memory was being used without any applications open. Running Spybot discovered no problems but the search spent 10-20 minutes looking at virtumonde files.

My initial attempts in following the experiences of others posted online were in vain. Eventually I was directed to this forum for assistance in using programs such as HiJack This and ComboFix.

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#2 boopme

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Posted 17 March 2010 - 07:51 PM

Hello and welcome.. Do not run those HJT or CFix yet.

I am moving this to AM I Infected from Vista.

Please run these next ,thanks.

Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.

Next run ATF and SAS: If you cannot access Safe Mode,run in normal ,but let me know.

Note: On Vista, "Windows Temp" is disabled. To empty "Windows Temp" ATF-Cleaner must be "Run as an Administrator".

From your regular user account..
Download Attribune's ATF Cleaner and then SUPERAntiSpyware , Free Home Version. Save both to desktop ..
DO NOT run yet.
Open SUPER from icon and install and Update it
Under Scanner Options make sure the following are checked (leave all others unchecked):
Close browsers before scanning.
Scan for tracking cookies.
Terminate memory threats before quarantining
.
Click the "Close" button to leave the control center screen and exit the program. DO NOT run yet.

Now reboot into Safe Mode: How to enter safe mode(XP)
Using the F8 Method
Restart your computer.
When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
Select the option for Safe Mode using the arrow keys.
Then press enter on your keyboard to boot into Safe Mode
.

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox or Opera browser click that browser at the top and choose: Select All
Click the Empty Selected button.
If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program
.

NOW Scan with SUPER
Open from the desktop icon or the program Files list
On the left, make sure you check C:\Fixed Drive.
Perform a Complete scan. After scan,Verify they are all checked.
Click OK on the summary screen to quarantine all found items.
If asked if you want to reboot, click "Yes" and reboot normally.

To retrieve the removal information after reboot, launch SUPERAntispyware again.
Click Preferences, then click the Statistics/Logs tab.
Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
If there are several logs, click the current dated log and press View log.
A text file will open in your default text editor.
Please copy and paste the Scan Log results in your next reply.
Click Close to exit the program.


Please ask any needed questions,post logs and Let us know how the PC is running now.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 potential

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Posted 17 March 2010 - 08:17 PM

Wow! I am absolutely impressed with how fast you responded. Thank you already!

I had actually obtained MBAM not weeks ago and had run (full scan) it not days ago. I updated and ran a quick scan as requested. It found two more infections. Log as follows...

Malwarebytes' Anti-Malware 1.44
Database version: 3878
Windows 6.0.6000
Internet Explorer 7.0.6000.16386

3/17/2010 9:13:48 PM
mbam-log-2010-03-17 (21-13-48).txt

Scan type: Quick Scan
Objects scanned: 113573
Time elapsed: 8 minute(s), 40 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 2
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_CLASSES_ROOT\.exe\shell\open\command\(default) (Hijack.ExeFile) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\secfile\shell\open\command\(default) (Rogue.MultipleAV) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

#4 boopme

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Posted 17 March 2010 - 08:37 PM

You're welcome are you running SAS now?
Hopefully we can review it tonight.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 potential

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Posted 18 March 2010 - 01:20 AM

Here is the SAS log after running the ATF cleaner


SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/18/2010 at 00:38 AM

Application Version : 4.34.1000

Core Rules Database Version : 4693
Trace Rules Database Version: 2505

Scan type : Complete Scan
Total Scan Time : 01:40:18

Memory items scanned : 300
Memory threats detected : 0
Registry items scanned : 8945
Registry threats detected : 0
File items scanned : 110049
File threats detected : 15

Adware.Tracking Cookie
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@ad.yieldmanager[2].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@adopt.euroclick[1].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@ads.revsci[1].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@advertising[2].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@apmebf[1].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@ar.atwola[2].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@at.atwola[1].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@atwola[2].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@e-2dj6wfkiald5mdp.stats.esomniture[2].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@glb.adtechus[1].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@msnaccountservices.112.2o7[1].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@revsci[2].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@specificclick[2].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@tacoda[2].txt
C:\Users\White Widow\AppData\Roaming\Microsoft\Windows\Cookies\Low\white_widow@trafficmp[1].txt

#6 boopme

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Posted 18 March 2010 - 10:51 AM

Hello, looks good now. We should be running pretty good now.
One more scan to see if there is anything hanging around.

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 potential

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Posted 18 March 2010 - 11:29 AM

Again, I am humbled by your speedy response. The computer does seem slightly more responsive but physical memory is still hovering around 61%.

I believe I am having difficulties with the ESET OnlineScan. It doesn't seem to perform the actual scan, resulting in

No Threats Found.
Scanned Files- 0
Infected Files- 0
Cleaned Files- 0
Total scan time- 00:00:00

A message before he scan warns that my anti-virus software (ZoneAlarm, Windows Defender and Spyware Terminator) may affect the performance/quality of the scan.

#8 boopme

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Posted 18 March 2010 - 11:36 AM

Coool... Well in some instances the others need to be temporarily disabled..

Let's do these and clear up some more space and see...

TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 potential

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Posted 18 March 2010 - 03:20 PM

(4:00pm) Alrighty all done and a new restore point was created. Results are noticeable. Physical memory usage now hovers between 40 and 50 percent. I'm planning on running Spybot again to see if it still recognizes the virtumonde files that were searched previously.

Note: 2 hours later (6:00pm) the computer shut down after briefly showing a blue screen that implied the shutdown was for security reasons. . This is possibly the fourth time this has occurred. It seems to be entirely random, the only consistency being that I was surfing the web each time it happened. After restarting I received the following error message


Problem Event Name: BlueScreen
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: 00000000
BCP2: 00000002
BCP3: 00000000
BCP4: 820835D8
OS Version: 6_0_6000
Service Pack: 0_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\Mini031810-01.dmp
C:\Users\White Widow\AppData\Local\Temp\WER-83460-0.sysdata.xml
C:\Users\White Widow\AppData\Local\Temp\WER24DE.tmp.version.txt

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=501...mp;clcid=0x0409

Edited by potential, 18 March 2010 - 04:54 PM.


#10 potential

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Posted 19 March 2010 - 01:50 PM

A new problem has developed. The computer is randomly disconnecting itself from the internet. It is also having a hard time identifying the wireless network when reconnecting. It isn't the network itself because their are another two computers, also wireless, experiencing no difficulties.

#11 boopme

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Posted 19 March 2010 - 03:45 PM

For the connection....
Try this--open control, internet options, connections tab, lan settings, uncheck the box next to "use proxy...."
OR
Go to Start ... Run and type in cmd
A dos Window will appear.
Type in the dos window: netsh winsock reset
Click on the enter key.

Reboot your system to complete the process.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#12 potential

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Posted 19 March 2010 - 04:22 PM

Should I do this even if the internet problem has subsided or wait for it to flare up again?

Let me know when you get a chance to look into the "blue screen crashing error". :thumbsup:

#13 boopme

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Posted 20 March 2010 - 09:23 AM

Hi, no if it's good leve it alone.

I think that error is an NIC card (Network Interface card).. driver error. May be the connection issue.
Post that error in the Vista forum.. They will probably want a minidunp report to fix it.. They will help you find all..
They're better with those things than i..
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#14 potential

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Posted 20 March 2010 - 12:06 PM

Thank you for all your help. There is all kinds of writing on the blue screen but it happens so suddenly and randomly that I barely even see it long enough to read anything. Regardless physical memory has improved. Is their anyway to determine if the physical memory usage matches the memory being used in the process in task manager. I'm running way less than 50mb even with firefox open and the computer has 2gigs of RAM.

which programs should I keep for future protection. Obviously ATF and TFC. Is ZoneAlarms firewall really better than microsofts? Does SUPERAntiSpyware replace spyware terminator?

Again, your work is greatly appreciated.

Edited by potential, 20 March 2010 - 12:07 PM.


#15 boopme

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Posted 21 March 2010 - 04:36 PM

This should help you.. We are going to disable auto restart on system failure. So the screen will stop and you can copy down the complete error message.

1. Go to Start -> Control Panel -> System (Windows+Pause works, too)
2. Go to Advanced
3. Under the Startup and Recovery section, click Settings...
4. Under System Failure un-check "Automatically restart"

Edited by boopme, 21 March 2010 - 04:36 PM.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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