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Windows 7 not installing properly


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#1 sp11k3t3ht3rd

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Posted 17 March 2010 - 06:14 PM

Im trying to install Windows 7 on a new computer that i built me self but when i get to the point in setup when you click install now, i get this message:

"The instruction at 0xfe17234d referenced memory at 0xca993c90. The memory could not be read."

I can't figure out what is happening and its preventing me from installing Windows 7 on my computer. Please Help.

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#2 Aus Smithy

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Posted 18 March 2010 - 02:00 AM

Assume you have tried reseating/swapping around memory. If you have more than one stick of RAM try one at a time.
What is config of your PC.

#3 Venek

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Posted 18 March 2010 - 09:54 AM

May also want to switch to defaults in the BIOS, that's what I do every time I put in a hardware upgrade.
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Uh guys? Wanna take your eyes off that screen for a second? Raise the mice? Battle cry?

#4 sp11k3t3ht3rd

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Posted 18 March 2010 - 05:02 PM

i just built the computer. i have no operating system on it. i tried using reinstall disks for windows but it wasnt working so i bought windows seven

#5 sp11k3t3ht3rd

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Posted 18 March 2010 - 05:14 PM

sorry i just tried installing it while taking 1 RAM stick out and it started working...Thanks a TON!

#6 keyboardNinja

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Posted 18 March 2010 - 05:23 PM

You may have bad RAM.

***** A. If you have more than one RAM module installed, try starting computer with one RAM stick at a time.

NOTE Keep in mind, the manual check listed above is always superior to the software check, listed below. DO NOT proceed with memtest, if you can go with option A

B. If you have only one RAM stick installed...
...run memtest...

1. Download - Pre-Compiled Bootable ISO (.zip)
2. Unzip downloaded memtest86+-....iso.zip file.
3. Inside, you'll find memtest86+-....iso file.
4. Download, and install ImgBurn: http://www.imgburn.com/
5. Insert blank CD into your CD drive.
6. Open ImgBurn, and click on Write image file to disc
7. Click on Browse for a file... icon:

Posted Image

8. Locate memtest86+-....iso file, and click Open button.
9. Click on ImgBurn green arrow to start burning bootable memtest86 CD:

Posted Image

10. Once the CD is created, boot from it, and memtest will automatically start to run.

The running program will look something like this depending on the size and number of ram modules installed:


Posted Image

It's recommended to run 5-6 passes. Each pass contains very same 8 tests.

This will show the progress of the test. It can take a while. Be patient, or leave it running overnight.

Posted Image

The following image is the test results area:

Posted Image

The most important item here is the “errors” line. If you see ANY errors, even one, most likely, you have bad RAM.

Since you've already done the "use 1 stick" test, you probably don't need to use Memtest. But if you want to be sure you won't have anymore problems, it is probably a good idea to go ahead and run the test (it can't hurt). :huh:
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#7 sp11k3t3ht3rd

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Posted 18 March 2010 - 05:30 PM

thanks!! :huh:

#8 keyboardNinja

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Posted 18 March 2010 - 08:50 PM

You're welcome! :huh:
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#9 cryptodan

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Posted 19 March 2010 - 05:04 PM

Does your PC actually meet the requirements.

#10 sp11k3t3ht3rd

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Posted 21 March 2010 - 05:19 PM

Nothing seems to be working...im just gonna send back my RAM and get a replacement and if that doesn't work i'll have to send it all back. Also i'm not sure about this requirement for Windows 7 "DirectX 9 graphics device with WDDM 1.0 or higher driver" because my motherboard has integrated graphics.

#11 cryptodan

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Posted 21 March 2010 - 05:21 PM

Can you list your computer specs?

#12 sp11k3t3ht3rd

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Posted 21 March 2010 - 05:29 PM

CPU:
Model
Brand AMD
Processors Type Desktop
Series Phenom II X4
Model HDZ955FBGIBOX
CPU Socket Type
CPU Socket Type Socket AM3
Tech Spec
Core Deneb
Multi-Core Quad-Core
Name Phenom II X4 955 Black Edition
Operating Frequency 3.2GHz
Hyper Transports 4000MHz
L2 Cache 4 x 512KB
L3 Cache 6MB
Manufacturing Tech 45 nm
64 bit Support Yes
Hyper-Transport Support Yes
Virtualization Technology Support Yes
Voltage 0.875V - 1.5V
Thermal Design Power 125W
Cooling Device Heatsink and Fan included

PSU:

Model
Brand APEVIA
Model ATX-CW500WP4
Spec
Type ATX
Maximum Power 500W
Fans 2
PFC No
Main Connector 20+4Pin
+12V Rails 2
PCI-Express Connector 1 x 6-Pin
SATA Power Connector 2
SLI No
CrossFire No
Power Good Signal 100-500ms
Hold-up Time >10ms at full load
Efficiency > 70% under max range load
Over Voltage Protection Yes
Overload Protection Yes
Input Voltage 115/ 230 V
Input Frequency Range 50/60 Hz
Input Current 12A @ 115V, 6A @ 230V
Output +3.3V@17A, +5V@25A, +12V1@16A, +12V2@18A, -5V@0.5A, -12V@0.8A, +5VSB@3.0A
MTBF 100,000 Hours
Approvals UL, TUV, CE
Features
Connectors 1 x Main connector (20+4Pin)
1 x 12V (P4)
6 x Peripheral
2 x SATA
1 x PCI-E
2 x Floppy

RAM:

Model
Brand A-DATA
Series Gaming Series
Model AX3U1600GB2G9-AG
Type 240-Pin DDR3 SDRAM
Tech Spec
Capacity 4GB (2 x 2GB)
Speed DDR3 1600 (PC3 12800)
Cas Latency 9
Timing 9-9-9-24
Voltage 1.65V -1.85V
ECC No
Buffered/Registered Unbuffered
Multi-channel Kit Dual Channel Kit
Features Compatible with Dual Channel Intel Core i5 CPU for P55 chipset motherboard, Dual Channel Core i7 CPU for P55 chipset motherboard, and AMD AM3 Platform

HDD:

Model
Brand Western Digital
Series Caviar Blue
Model WD5000AAKS
Packaging Bare Drive
Performance
Interface SATA 3.0Gb/s
Capacity 500GB
RPM 7200 RPM
Cache 16MB
Average Seek Time 8.9ms
Average Write Time 10.9ms
Average Latency 4.2ms
Physical Spec
Form Factor 3.5"
Features
Features Top performance for Windows Vista
IntelliSeek - Calculates optimum seek speeds to lower power consumption, noise and vibration.
SecurePark - Parks the recording heads off the disk surface during spin up, spin down and when the drive is off. This ensures the recording head never touches the disk surface resulting in improved long term reliability due to less head wear, and improved non- operational shock tolerance.

Optical Drive:

Model
Brand LITE-ON
Type DVD Burner
Model iHAS124-04
Performance
DVD-ROM Access Time 160ms
CD-ROM Access Time 140ms
Cache 2MB
WRITE Speed
DVD+R 24X
DVD+RW 8X
DVD-R 24X
DVD-RW 6X
CD-R 48X
CD-RW 32X
DVD+R DL 8X
DVD-RAM 12X
READ Speed
DVD-ROM 16X
CD-ROM 48X
Physical Spec
Form Factor 5.25"
Panel Color Black
Configuration
Load Type Tray
Interface SATA

Motherboard:

Model
Brand ASRock
Model M3A785GXH/128M
Supported CPU
CPU Socket Type AM3
CPU Type Phenom II / Athlon II / Sempron 100 Series (except 920 / 940)
FSB 2600MHz Hyper Transport (5200 MT/s)
Chipsets
North Bridge AMD 785G
South Bridge AMD SB710
Memory
Number of Memory Slots 4×240pin
Memory Standard DDR3 1600(OC) / 1333 / 1066 / 800
Maximum Memory Supported 16GB
Channel Supported Dual Channel
Expansion Slots
PCI Express 2.0 x16 3 (green @ x16 mode, blue @ x8 mode, orange @ x4 mode)
PCI Express x1 1
PCI Slots 2
Storage Devices
PATA 1 x ATA133 2 Dev. Max
SATA 3Gb/s 6
SATA RAID 0/1/10/JBOD
Onboard Video
Onboard Video Chipset Integrated AMD Radeon HD 4200 graphics, built-in 128MB DDR3 1333(OC)/1200MHz SidePort Memory
Onboard Audio
Audio Chipset Realtek ALC888
Audio Channels 8 Channels
Onboard LAN
LAN Chipset Realtek 8111DL
Max LAN Speed 10/100/1000Mbps
Rear Panel Ports
PS/2 1
Video Ports D-Sub + DVI
HDMI 1 x HDMI
USB 1.1/2.0 6 x USB 2.0
IEEE 1394 1 x IEEE 1394a
eSATA 1 x eSATA 3Gb/s
S/PDIF Out 1 x Optical
Audio Ports 6 Ports
Onboard USB
Onboard USB 3 x USB 2.0 headers (support 6 USB 2.0 ports)
Onboard 1394
Onboard 1394 1x 1394a
Physical Spec
Form Factor ATX
Dimensions 12.0" x 8.8"
Power Pin 24 Pin
Features
Features ASRock DuraCap (2.5 x longer life time), 100% Japan-made high-quality Conductive Polymer Capacitors
Supports ATI CrossFireX, Hybrid CrossFireX and 3-Way CrossFireX


All of that was taken from the specifications on newegg.com. Those are the only things i have in my computer.

#13 cryptodan

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Posted 21 March 2010 - 05:33 PM

By any chance do you have a Vista Install CD handy? Also are you using the latest BIOS for your motherboard?

#14 sp11k3t3ht3rd

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Posted 21 March 2010 - 05:36 PM

I have a Windows Vista RE-install disk if I could use that and how would i check if my BIOS is up to date?

#15 cryptodan

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Posted 21 March 2010 - 05:39 PM

Look at the bottom of the screen when you first turn it on.




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