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Infected with Personal Security


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2 replies to this topic

#1 bungee

bungee

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  • Local time:02:39 PM

Posted 17 March 2010 - 06:27 AM

When I click uninstall Personal Security a window pops up stating You do not have sufficient access to uninstall Personal Security. Please contact your system administrator. This is the latest pop up. Other pop ups listed false threats, one kept insisting that I get a license, another pop up was about scanning. There were about 4 different pop ups.


DDS (Ver_09-12-01.01) - NTFSX64
Run by bob at 5:16:28.40 on 17/03/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Home Premium 6.1.7600.0.1252.2.1033.18.3839.2691 [GMT -7:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\nvvsvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Acer\Registration\GregHSRW.exe
C:\Windows\system32\lxbkcoms.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\IScheduleSvc.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcAppFlt.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin32\nSvcIp.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files (x86)\EgisTec\MyWinLocker 3\x86\mwlDaemon.exe
C:\Program Files (x86)\Lexmark X1100 Series\LXBKbmgr.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files (x86)\Lexmark X1100 Series\lxbkbmon.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\NewTech Infosystems\Acer Backup Manager\BackupManagerTray.exe
C:\Program Files (x86)\Acer\Hotkey Utility\HotkeyUtility.exe
C:\Program Files (x86)\EgisTec Egis Software Update\EgisUpdate.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Program Files (x86)\RegGenie\RegGenieScheduler.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Kaspersky Lab\Kaspersky Internet Security 2010\x64\klwtblfs.exe
C:\Windows\SysWow64\Macromed\Flash\FlashUtil10c.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\splwow64.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\bob\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = about:blank
uDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&m=aspire_x1800&r=17360110c907p0348v1h5w48j1s418
mDefault_Page_URL = hxxp://homepage.acer.com/rdr.aspx?b=ACAW&l=1009&m=aspire_x1800&r=17360110c907p0348v1h5w48j1s418
mStart Page = about:blank
mLocal Page = c:\windows\syswow64\blank.htm
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: IEVkbdBHO Class: {59273ab4-e7d3-40f9-a1a8-6fa9cca1862c} - c:\program files (x86)\kaspersky lab\kaspersky internet security 2010\ievkbd.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files (x86)\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files (x86)\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files (x86)\google\googletoolbarnotifier\5.5.4723.1820\swg.dll
BHO: FilterBHO Class: {e33cf602-d945-461a-83f0-819f76a199f8} - c:\program files (x86)\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files (x86)\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files (x86)\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [msnmsgr] "c:\program files (x86)\windows live\messenger\msnmsgr.exe" /background
uRun: [PersonSecurity] c:\program files (x86)\personsecurity\psecurity.exe
uRun: [RegGenie] "c:\program files (x86)\reggenie\RegGenie.exe" /startscan
mRun: [AVP] "c:\program files (x86)\kaspersky lab\kaspersky internet security 2010\avp.exe"
mRun: [BackupManagerTray] "c:\program files (x86)\newtech infosystems\acer backup manager\BackupManagerTray.exe" -h -k
mRun: [Hotkey Utility] c:\program files (x86)\acer\hotkey utility\HotkeyUtility.exe
mRun: [EgisTecLiveUpdate] "c:\program files (x86)\egistec egis software update\EgisUpdate.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files (x86)\common files\adobe\arm\1.0\AdobeARM.exe"
uPolicies-system: DisableTaskMgr =
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Anti-Banner - c:\program files (x86)\kaspersky lab\kaspersky internet security 2010\ie_banner_deny.htm
IE: Google Sidewiki... - c:\program files (x86)\google\google toolbar\component\GoogleToolbarDynamic_mui_en_96D6FF0C6D236BF8.dll/cmsidewiki.html
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files (x86)\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~2\micros~1\office12\ONBttnIE.dll
IE: {4248FE82-7FCB-46AC-B270-339F08212110} - {4248FE82-7FCB-46AC-B270-339F08212110} - c:\program files (x86)\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~1\office12\REFIEBAR.DLL
IE: {CCF151D8-D089-449F-A5A4-D9909053F20F} - {CCF151D8-D089-449F-A5A4-D9909053F20F} - c:\program files (x86)\kaspersky lab\kaspersky internet security 2010\klwtbbho.dll
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
AppInit_DLLs: c:\progra~2\kasper~1\kasper~1\mzvkbd3.dll,c:\progra~2\kasper~1\kasper~1\sbhook.dll
BHO-X64: IEVkbdBHO Class: {59273AB4-E7D3-40F9-A1A8-6FA9CCA1862C} - c:\program files (x86)\kaspersky lab\kaspersky internet security 2010\x64\ievkbd.dll
BHO-X64: IEVkbdBHO - No File
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files (x86)\google\google toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - c:\program files\google\googletoolbarnotifier\5.5.4723.1820\swg64.dll
BHO-X64: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO-X64: FilterBHO Class: {E33CF602-D945-461A-83F0-819F76A199F8} - c:\program files (x86)\kaspersky lab\kaspersky internet security 2010\x64\klwtbbho.dll
BHO-X64: link filter bho - No File
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files (x86)\google\google toolbar\GoogleToolbar_64.dll
mRun-x64: [RtHDVCpl] c:\program files\realtek\audio\hda\RAVCpl64.exe
mRun-x64: [mwlDaemon] c:\program files (x86)\egistec\mywinlocker 3\x86\mwlDaemon.exe
mRun-x64: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun-x64: [lxbkbmgr.exe] "c:\program files (x86)\lexmark x1100 series\lxbkbmgr.exe"
AppInit_DLLs-X64: c:\progra~2\kasper~1\kasper~1\x64\sbhook64.dll,c:\progra~2\kasper~1\kasper~1\x64\kloehk.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\bob\appdata\roaming\mozilla\firefox\profiles\b3nx6zb7.default\
FF - plugin: c:\program files (x86)\google\update\1.2.183.17\npGoogleOneClick8.dll
FF - plugin: c:\program files (x86)\windows live\photo gallery\NPWLPG.dll

---- FIREFOX POLICIES ----
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 KLBG;Kaspersky Lab Boot Guard Driver;c:\windows\system32\drivers\klbg.sys [2008-12-15 38416]
R1 KLIM6;Kaspersky Anti-Virus NDIS 6 Filter;c:\windows\system32\drivers\klim6.sys [2009-5-15 26640]
R1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\drivers\mwlPSDFilter.sys [2009-6-2 22576]
R1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\drivers\mwlPSDNserv.sys [2009-6-2 20016]
R1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\drivers\mwlPSDVDisk.sys [2009-6-2 60464]
R2 AVP;Kaspersky Internet Security;c:\program files (x86)\kaspersky lab\kaspersky internet security 2010\avp.exe [2009-7-3 303376]
R2 Greg_Service;GRegService;c:\program files (x86)\acer\registration\GregHSRW.exe [2009-8-28 1150496]
R2 lxbk_device;lxbk_device;c:\windows\system32\lxbkcoms.exe -service --> c:\windows\system32\lxbkcoms.exe -service [?]
R2 NTI IScheduleSvc;NTI IScheduleSvc;c:\program files (x86)\newtech infosystems\acer backup manager\IScheduleSvc.exe [2009-8-12 62208]
R2 Updater Service;Updater Service;c:\program files\acer\acer updater\UpdaterService.exe [2009-10-28 240160]
R3 klmouflt;Kaspersky Lab KLMOUFLT;c:\windows\system32\drivers\klmouflt.sys [2009-5-16 21008]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda64v.sys [2009-10-28 84512]
S2 gupdate;Google Update Service (gupdate);c:\program files (x86)\google\update\GoogleUpdate.exe [2010-2-8 135664]
S3 MWLService;MyWinLocker Service;c:\program files (x86)\egistec\mywinlocker 3\x86\MWLService.exe [2009-9-10 305448]

=============== Created Last 30 ================

2010-03-15 07:55:10 622 ----a-w- c:\windows\RegGenie.ini
2010-03-15 06:20:10 212864 ------w- c:\windows\system32\MpSigStub.exe
2010-03-15 06:07:32 161816 ----a-w- c:\windows\RegGenieOnUninstall.exe
2010-03-15 06:07:31 0 d-----w- c:\program files (x86)\RegGenie
2010-03-15 02:49:58 0 ----a-w- c:\windows\syswow64\setup.exe
2010-03-14 09:19:52 604140 --sha-w- c:\windows\system32\drivers\ISwift3.dat
2010-03-14 09:16:03 143387 ----a-w- c:\windows\system32\drivers\klin.dat
2010-03-14 09:16:03 104987 ----a-w- c:\windows\system32\drivers\klick.dat
2010-03-14 09:15:36 0 d-----w- c:\programdata\Kaspersky Lab
2010-03-14 09:15:36 0 d-----w- c:\program files (x86)\Kaspersky Lab
2010-03-14 07:58:45 0 d-----w- c:\programdata\Kaspersky Lab Setup Files
2010-03-13 21:08:37 0 d-----w- c:\program files (x86)\CardRecovery
2010-03-13 21:00:21 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_09_00.Wdf
2010-03-12 08:19:12 0 d-----w- c:\program files (x86)\common files\PersonSecurityUninstall
2010-03-12 08:18:52 0 d-----w- c:\program files (x86)\PersonSecurity
2010-03-12 02:00:07 0 d-----w- c:\program files (x86)\Citrix
2010-03-12 01:59:36 60744 ----a-w- c:\users\bob\g2mdlhlpx.exe
2010-03-11 17:34:53 0 d-----w- C:\temp
2010-03-10 08:59:06 0 d-----w- c:\programdata\NOS
2010-03-10 08:58:46 0 d--h--w- c:\windows\AxInstSV
2010-03-04 09:15:08 0 d-----w- c:\users\bob\Tracing

==================== Find3M ====================

2010-02-02 08:36:47 2048 ----a-w- c:\windows\system32\tzres.dll
2010-02-02 07:45:54 2048 ----a-w- c:\windows\syswow64\tzres.dll
2010-01-26 17:09:01 455680 ----a-w- c:\windows\system32\deploytk.dll
2010-01-19 09:05:57 424960 ----a-w- c:\windows\system32\secproc.dll
2010-01-19 09:05:57 422912 ----a-w- c:\windows\system32\secproc_isv.dll
2010-01-19 09:05:57 121856 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-19 09:05:57 121856 ----a-w- c:\windows\system32\secproc_ssp.dll
2010-01-19 09:00:44 305152 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-19 09:00:43 357888 ----a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-19 09:00:37 356352 ----a-w- c:\windows\system32\RMActivate.exe
2010-01-19 09:00:37 306688 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2010-01-18 23:29:31 85504 ----a-w- c:\windows\syswow64\secproc_ssp_isv.dll
2010-01-18 23:29:31 85504 ----a-w- c:\windows\syswow64\secproc_ssp.dll
2010-01-18 23:29:31 365568 ----a-w- c:\windows\syswow64\secproc_isv.dll
2010-01-18 23:29:30 369152 ----a-w- c:\windows\syswow64\secproc.dll
2010-01-18 23:28:33 324608 ----a-w- c:\windows\syswow64\RMActivate_isv.exe
2010-01-18 23:28:33 277504 ----a-w- c:\windows\syswow64\RMActivate_ssp_isv.exe
2010-01-18 23:28:30 320512 ----a-w- c:\windows\syswow64\RMActivate.exe
2010-01-18 23:28:30 280064 ----a-w- c:\windows\syswow64\RMActivate_ssp.exe
2010-01-11 07:12:38 381440 ----a-w- c:\windows\syswow64\iedkcs32.dll
2009-12-22 08:36:19 243200 ----a-w- c:\windows\system32\wow64.dll
2009-12-22 08:24:35 14336 ----a-w- c:\windows\syswow64\ntvdm64.dll
2009-12-22 08:23:35 25600 ----a-w- c:\windows\syswow64\setup16.exe
2009-12-22 08:22:10 5120 ----a-w- c:\windows\syswow64\wow32.dll
2009-12-22 04:28:10 7680 ----a-w- c:\windows\syswow64\instnm.exe
2009-12-22 04:28:08 2048 ----a-w- c:\windows\syswow64\user.exe
2009-12-19 09:51:24 1192960 ----a-w- c:\windows\system32\wininet.dll
2009-12-19 09:50:56 14848 ----a-w- c:\windows\system32\tsbyuv.dll
2009-12-19 09:49:47 1572352 ----a-w- c:\windows\system32\quartz.dll
2009-12-19 09:47:56 25088 ----a-w- c:\windows\system32\msyuv.dll
2009-12-19 09:47:53 38912 ----a-w- c:\windows\system32\msvidc32.dll
2009-12-19 09:47:46 16384 ----a-w- c:\windows\system32\msrle32.dll
2009-12-19 09:46:35 54272 ----a-w- c:\windows\system32\iyuv_32.dll
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:54:24 174 --sha-w- c:\program files\desktop.ini
2009-07-14 04:54:24 174 --sha-w- c:\program files (x86)\desktop.ini
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 20:44:08 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 01:39:53 398848 --sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 5:16:54.77 ===============

Attached Files



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#2 myrti

myrti

    Sillyberry


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Posted 20 March 2010 - 11:52 AM

Hello and welcome to Bleeping Computer

We apologize for the delay in responding to your request for help. Here at Bleeping Computer we get overwhelmed at times, and we are trying our best to keep up. Please note that your topic was not intentionally overlooked. Our mission is to help everyone in need, but sometimes it takes just a little longer to get to every request for help. No one is ignored here.

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

Please include a clear description of the problems you're having, along with any steps you may have performed so far.

Please refrain from running tools or applying updates other than those we suggest while we are cleaning up your computer. The reason for this is so we know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process.

Even if you have already provided information about your PC, we need a new log to see what has changed since you originally posted your problem.
We need to create an OTL Report
  1. Please download OTL from one of the following mirrors:
  2. Save it to your desktop.
  3. Double click on the icon on your desktop.
  4. Click the "Scan All Users" checkbox.
  5. In the custom scan box paste the following:
    CODE
    netsvcs
    msconfig
    safebootminimal
    safebootnetwork
    activex
    drivers32
    %systemroot%\system32\*.dll /lockedfiles
    %systemroot%\Tasks\*.job /lockedfiles
    /md5start
    eventlog.dll
    scecli.dll
    netlogon.dll
    cngaudit.dll
    sceclt.dll
    ntelogon.dll
    logevent.dll
    iaStor.sys
    nvstor.sys
    atapi.sys
    IdeChnDr.sys
    viasraid.sys
    AGP440.sys
    vaxscsi.sys
    nvatabus.sys
    viamraid.sys
    nvata.sys
    nvgts.sys
    iastorv.sys
    ViPrt.sys
    eNetHook.dll
    ahcix86.sys
    KR10N.sys
    nvstor32.sys
    ahcix86s.sys
    nvrd32.sys
    /md5stop
    %systemroot%\*. /mp /s
  6. Push the button.
  7. Two reports will open, copy and paste them in a reply here:
    • OTL.txt <-- Will be opened
    • Extra.txt<--Will be minimized

In the upper right hand corner of the topic you will see a button called Options. If you click on this in the drop-down menu you can choose Track this topic. I suggest you do this and select Immediate E-Mail notification and click on Proceed. This way you will be advised when we respond to your topic and facilitate the cleaning of your machine.

After 5 days if a topic is not replied to we assume it has been abandoned and it is closed.

regards myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

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#3 myrti

myrti

    Sillyberry


  • Malware Study Hall Admin
  • 33,771 posts
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  • Local time:11:39 PM

Posted 07 April 2010 - 06:25 AM

Due to lack of feedback, this topic is now Closed

If you need this topic reopened, please send me a PM.
Please include the address of this thread in your request.
This applies only to the original topic starter.

Everyone else please start a new topic.

With Regards,
myrti

is that a bird?  a plane? nooo it's the flying blueberry!

If I have been helping you and haven't replied in 2 days, feel free to shoot me a PM! Please don't send help request via PM, unless I am already helping you. Use the forums!

 

Follow BleepingComputer on: Facebook | Twitter | Google+





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