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Window 7 AV.exe Infection


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2 replies to this topic

#1 BoomChild

BoomChild

  • Members
  • 1 posts
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  •  
  • Local time:03:41 PM

Posted 16 March 2010 - 08:14 PM

Hello everyone,

Recently my laptop was infected with the AV.exe mal ware which was caught by my Norton Anti-Virus but unfortunately the residual issues of the virus still remain. As far as I can tell, the virus has been removed from the system completely by Norton. The issue that I am running into now is that all of the file associations have been removed from the system memory. Each time I attempt to open a program, Windows 7 asks me to manually find the .exe file to open each program. On top of this, the system will not allow the .exe path to be saved for future references. As far as I can tell, this is the only lasting damage that was done from this program, but I would like to have a second opinion and see if I could get help in fixing up my system to run normally again. Here is the information that I was required to post. For the gmer.exe log, the program came back with this message: "C:\Windows\System32\config\system: The system cannot find the file specified." Because of this, it was not able to scan the windows file. I am running Windows 7 64-bit. Here are the logs. Thanks in advance.


DDS (Ver_09-12-01.01) - NTFSX64
Run by Nick at 19:50:23.00 on Tue 03/16/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Ultimate 6.1.7600.0.1252.1.1033.18.4093.2684 [GMT -5:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_79b15e90d309c284\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\WLANExt.exe
C:\Windows\system32\conhost.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_79b15e90d309c284\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\DigitalPersona\Bin\DpHostW.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Program Files (x86)\SMINST\BLService.exe
C:\Program Files (x86)\CyberLink\Shared files\RichVideo.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVCapSvc.exe
C:\Program Files (x86)\Hewlett-Packard\Media\TV\Kernel\TV\TVSched.exe
C:\Windows\system32\vfsFPService.exe
C:\Program Files (x86)\Viewpoint\Common\ViewpointService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Norton Internet Security\Engine\16.8.0.41\ccSvcHst.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Hp\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files (x86)\Microsoft Office\Office12\WINWORD.EXE
C:\Windows\splwow64.exe
C:\Windows\system32\UI0Detect.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Nick\Desktop\dds.scr
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=91&bd=Pavilion&pf=cnnb
mLocal Page = c:\windows\syswow64\blank.htm
uURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files (x86)\aim toolbar\aimtb.dll
mURLSearchHooks: AIM Toolbar Search Class: {03402f96-3dc7-4285-bc50-9e81fefafe43} - c:\program files (x86)\aim toolbar\aimtb.dll
mWinlogon: Userinit=userinit.exe
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files (x86)\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files (x86)\norton internet security\engine\16.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files (x86)\norton internet security\engine\16.8.0.41\IPSBHO.DLL
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files (x86)\java\jre1.6.0_07\bin\ssv.dll
BHO: AIM Toolbar Loader: {b0cda128-b425-4eef-a174-61a11ac5dbf8} - c:\program files (x86)\aim toolbar\aimtb.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files (x86)\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files (x86)\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: AIM Toolbar: {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files (x86)\aim toolbar\aimtb.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files (x86)\norton internet security\engine\16.8.0.41\coIEPlg.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
EB: HP Smart Web Printing: {555d4d79-4bd2-4094-a395-cfc534424a05} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_bho.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Aim6] "c:\program files (x86)\aim6\aim6.exe" /d locale=en-US ee://aol/imApp
uRun: [BitTorrent DNA] "c:\users\nick\program files (x86)\dna\btdna.exe"
uRun: [HPAdvisor] c:\program files (x86)\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [LightScribe Control Panel] c:\program files (x86)\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [Steam] "c:\steam\Steam.exe" -silent
mRun: [Adobe Reader Speed Launcher] "c:\program files (x86)\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [AppleSyncNotifier] c:\program files (x86)\common files\apple\mobile device support\bin\AppleSyncNotifier.exe
mRun: [CLMLServer for HP TouchSmart] "c:\program files (x86)\hewlett-packard\touchsmart\media\kernel\clml\CLMLSvc.exe"
mRun: [DpAgent] c:\program files (x86)\digitalpersona\bin\dpagent.exe
mRun: [DVDAgent] "c:\program files (x86)\hewlett-packard\media\dvd\DVDAgent.exe"
mRun: [HP Health Check Scheduler] c:\program files (x86)\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files (x86)\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files (x86)\hp\digital imaging\bin\hpqSRMon.exe
mRun: [iTunesHelper] "c:\program files (x86)\itunes\iTunesHelper.exe"
mRun: [QlbCtrl.exe] "c:\program files (x86)\hewlett-packard\hp quick launch buttons\QlbCtrl.exe" /Start
mRun: [QuickTime Task] "c:\program files (x86)\quicktime\QTTask.exe" -atboottime
mRun: [StartCCC] "c:\program files (x86)\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [SunJavaUpdateSched] "c:\program files (x86)\java\jre1.6.0_07\bin\jusched.exe"
mRun: [TSMAgent] "c:\program files (x86)\hewlett-packard\touchsmart\media\TSMAgent.exe"
mRun: [TVAgent] "c:\program files (x86)\hewlett-packard\media\tv\TVAgent.exe"
mRun: [UCam_Menu] "c:\program files (x86)\hewlett-packard\media\webcam\muitransfer\muistartmenu.exe" "c:\program files (x86)\hewlett-packard\media\webcam" update "software\hewlett-packard\media\Webcam"
mRun: [UpdateLBPShortCut] "c:\program files (x86)\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
mRun: [UpdateP2GoShortCut] "c:\program files (x86)\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePDIRShortCut] "c:\program files (x86)\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [UpdatePSTShortCut] "c:\program files (x86)\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files (x86)\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [WirelessAssistant] c:\program files (x86)\hewlett-packard\hp wireless assistant\HPWAMain.exe
StartupFolder: c:\progra~3\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files (x86)\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-explorer: ForceActiveDesktopOn = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &AIM Toolbar Search - c:\programdata\aim toolbar\ietoolbar\resources\en-us\local\search.html
IE: E&xport to Microsoft Excel - c:\progra~2\micros~1\office12\EXCEL.EXE/3000
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBC} - c:\progra~2\java\jre16~1.0_0\bin\ssv.dll
IE: {0b83c99c-1efa-4259-858f-bcb33e007a5b} - {61539ecd-cc67-4437-a03c-9aaccbd14326} - c:\program files (x86)\aim toolbar\aimtb.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~2\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~2\micros~1\office12\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files (x86)\hp\digital imaging\smart web printing\hpswp_BHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files (x86)\norton internet security\engine\16.8.0.41\CoIEPlg.dll
LSA: Notification Packages = scecli DPPWDFLT
TB-X64: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB-X64: AIM Toolbar: {61539ECD-CC67-4437-A03C-9AACCBD14326} -
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -
EB-X64: {555D4D79-4BD2-4094-A395-CFC534424A05} - No File
mRun-x64: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray64.exe
mRun-x64: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun-x64: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe

================= FIREFOX ===================

FF - ProfilePath - c:\users\nick\appdata\roaming\mozilla\firefox\profiles\bfh6gv0c.default\
FF - prefs.js: browser.search.defaulturl - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrie7&query=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/slirs_http/sredir?sredir=2706&invocationType=tb50fftrab&query=
FF - component: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBook.dll
FF - component: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\components\hpClipBookDB.dll
FF - component: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\components\hpNeoLogger.dll
FF - component: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSaturn.dll
FF - component: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSeymour.dll
FF - component: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartSelect.dll
FF - component: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSmartWebPrinting.dll
FF - component: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\components\hpSWPOperation.dll
FF - component: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPLogging.dll
FF - component: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTC.dll
FF - component: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXPMTL.dll
FF - component: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\components\hpXREStub.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\coffplgn\components\coFFPlgn.dll
FF - component: c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\ipsffplgn\components\IPSFFPl.dll
FF - plugin: c:\program files (x86)\hp\digital imaging\smart web printing\mozillaaddon3\plugins\nphpclipbook.dll
FF - plugin: c:\program files (x86)\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files (x86)\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files (x86)\viewpoint\viewpoint media player\npViewpoint.dll
FF - plugin: c:\users\nick\appdata\roaming\move networks\plugins\npqmp071500000347.dll
FF - plugin: c:\users\nick\appdata\roaming\move networks\plugins\npqmp071503000010.dll
FF - plugin: c:\users\nick\appdata\roaming\mozilla\firefox\profiles\bfh6gv0c.default\extensions\firefox@tvunetworks.com\plugins\npTVUAx.dll
FF - plugin: c:\users\nick\program files (x86)\dna\plugins\npbtdna.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\

---- FIREFOX POLICIES ----
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files (x86)\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files (x86)\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files (x86)\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\nisx64\1008000.029\SymEFA64.sys [2010-2-3 402992]
R1 BHDrvx64;Symantec Heuristics Driver;c:\windows\system32\drivers\nisx64\1008000.029\BHDrvx64.sys [2010-2-3 334384]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\nisx64\1008000.029\cchpx64.sys [2010-2-3 583296]
R1 IDSVia64;IDSVia64;c:\programdata\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20100312.001\IDSviA64.sys [2010-3-14 466992]
R2 {55662437-DA8C-40c0-AADA-2C816A897A49};Power Control [2009/03/15 05:12:07];c:\program files (x86)\hewlett-packard\media\dvd\000.fcl [2008-11-28 146928]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt64.inf_amd64_neutral_79b15e90d309c284\AESTSr64.exe [2009-3-15 89088]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2009-8-18 203264]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2008-3-18 23040]
R2 Norton Internet Security;Norton Internet Security;c:\program files (x86)\norton internet security\engine\16.8.0.41\ccSvcHst.exe [2010-2-3 117640]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\program files (x86)\sminst\BLService.exe [2009-1-13 365952]
R2 TVCapSvc;TV Background Capture Service (TVBCS);c:\program files (x86)\hewlett-packard\media\tv\kernel\tv\TVCapSvc.exe [2008-11-26 296320]
R2 TVSched;TV Task Scheduler (TVTS);c:\program files (x86)\hewlett-packard\media\tv\kernel\tv\TVSched.exe [2008-11-26 116096]
R2 vfsFPService;Validity Fingerprint Service;c:\windows\system32\vfsFPService.exe [2008-11-18 721712]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files (x86)\viewpoint\common\ViewpointService.exe [2009-3-20 24652]
R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2008-9-4 64000]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2009-9-11 132656]
R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-10-23 128352]
R3 SYMNDISV;Symantec Network Filter Driver;c:\windows\system32\drivers\nisx64\1008000.029\symndisv.sys [2010-2-3 56880]
S3 Com4QLBEx;Com4QLBEx;c:\program files (x86)\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2009-1-13 222512]

=============== Created Last 30 ================

2010-03-17 00:48:45 0 ----a-w- c:\users\nick\defogger_reenable
2010-03-16 21:58:20 0 d-----w- c:\program files\common files\Little Registry Cleaner
2010-03-16 21:57:03 0 d-----w- c:\program files (x86)\Little Registry Cleaner
2010-03-16 05:11:44 0 d-----w- c:\windows\Panther
2010-03-16 04:58:03 0 d--h--w- C:\$WINDOWS.~Q
2010-03-16 04:49:13 0 d--h--w- C:\$INPLACE.~TR
2010-03-16 03:18:50 20 --sh--w- c:\users\nick\ntuser.ini
2010-03-16 02:17:54 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_WinUSB_01005.Wdf
2010-03-16 02:16:49 0 ---ha-w- c:\windows\system32\drivers\Msft_Kernel_SynTP_01007.Wdf
2010-03-16 02:16:45 0 d-----w- c:\program files\Synaptics
2010-03-16 02:16:42 0 ----a-w- c:\windows\ativpsrm.bin
2010-03-16 02:15:23 0 d-----w- c:\program files\IDT
2010-03-11 22:29:25 0 d-----w- c:\programdata\QuickTime
2010-02-28 04:39:30 0 d-----w- c:\windows\syswow64\spool
2010-02-28 04:36:37 221200 ----a-w- c:\windows\hpoins19.dat
2010-02-28 04:36:37 13898 ----a-w- c:\windows\hpomdl19.dat
2010-02-27 20:43:06 452440 ----a-w- c:\windows\syswow64\d3dx10_40.dll
2010-02-27 20:43:06 4379984 ----a-w- c:\windows\syswow64\D3DX9_40.dll
2010-02-27 20:43:06 2036576 ----a-w- c:\windows\syswow64\D3DCompiler_40.dll
2010-02-27 20:43:04 81768 ----a-w- c:\windows\syswow64\xinput1_3.dll
2010-02-27 20:42:26 0 d-----w- c:\program files (x86)\Heroes of Newerth
2010-02-27 02:16:55 0 d-----w- c:\programdata\HP Product Assistant
2010-02-27 02:10:13 442 ----a-w- c:\windows\hpomdl27.dat.temp
2010-02-27 02:10:13 157393 ----a-w- c:\windows\hpoins27.dat.temp

==================== Find3M ====================

2010-03-16 03:05:05 22840 ----a-w- c:\windows\system32\emptyregdb.dat
2010-02-27 02:45:03 164630 ----a-w- c:\windows\hpoins27.dat
2010-01-30 19:13:56 0 ---ha-w- c:\windows\system32\drivers\Msft_User_WpdMtpDr_01_09_00.Wdf
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2009-07-14 05:37:38 31548 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2009-07-14 05:37:38 291294 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2009-07-14 04:54:24 174 --sha-w- c:\program files\desktop.ini
2009-07-14 04:54:24 174 --sha-w- c:\program files (x86)\desktop.ini
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2009-07-14 01:00:34 291294 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2009-07-14 01:00:32 31548 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2009-06-10 20:44:08 9633792 --sha-r- c:\windows\fonts\StaticCache.dat
2009-07-14 05:12:52 245760 --sha-w- c:\windows\system32\config\systemprofile\appdata\roaming\microsoft\windows\ietldcache\index.dat
2009-07-14 04:55:03 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\local\microsoft\windows\history\history.ie5\index.dat
2009-07-14 04:55:03 32768 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\local\microsoft\windows\temporary internet files\content.ie5\index.dat
2009-07-14 04:55:03 16384 --sha-w- c:\windows\syswow64\config\systemprofile\appdata\roaming\microsoft\windows\cookies\index.dat
2009-07-14 01:39:53 398848 --sha-w- c:\windows\winsxs\amd64_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_4d4d1f2f696639a2\WinMail.exe
2009-07-14 01:14:45 396800 --sha-w- c:\windows\winsxs\x86_microsoft-windows-mail-app_31bf3856ad364e35_6.1.7600.16385_none_f12e83abb108c86c\WinMail.exe

============= FINISH: 19:51:33.49 ===============

Attached Files



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#2 Elise

Elise

    Bleepin' Blonde


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Posted 20 March 2010 - 10:11 AM

Hello ,
And welcome.gif to the Bleeping Computer Malware Removal Forum
. My name is Elise and I'll be glad to help you with your computer problems.


I will be working on your malware issues, this may or may not solve other issues you may have with your machine.

Please note that whatever repairs we make, are for fixing your computer problems only and by no means should be used on another computer.
  • The cleaning process is not instant. Logs can take some time to research, so please be patient with me. I know that you need your computer working as quickly as possible, and I will work hard to help see that happen.
  • Please reply using the Add/Reply button in the lower right hand corner of your screen. Do not start a new topic.
  • The logs that you post should be pasted directly into the reply. Only attach them if requested or if they do not fit into the post.
  • Unfortunately, if I do not hear back from you within 5 days, I will be forced to close your topic. If you still need help after I have closed your topic, send me or a moderator a personal message with the address of the thread or feel free to create a new one.
You may want to keep the link to this topic in your favorites. Alternatively, you can click the button at the top bar of this topic and Track this Topic, where you can choose email notifications. The topics you are tracking are shown here.
-----------------------------------------------------------

If you have since resolved the original problem you were having, we would appreciate you letting us know. If not please perform the following steps below so we can have a look at the current condition of your machine.

If you have not done so, include a clear description of the problems you're having, along with any steps you may have performed so far.

If you have already posted a log, please do so again, as your situation may have changed.
Use the 'Add Reply' and add the new log to this thread.

We need to see some information about what is happening in your machine. Please perform the following scan:
  • Please download OTL from one of the following mirrors:
  • Save it to your desktop.
  • Double click on the icon on your desktop.
  • Click the "Scan All Users" checkbox.
  • Push the button.
  • Two reports will open, copy and paste them in a reply here:
    • OTListIt.txt <-- Will be opened
    • Extra.txt <-- Will be minimized

Please download GMER from one of the following locations and save it to your desktop:
  • Main Mirror
    This version will download a randomly named file (Recommended)
  • Zipped Mirror
    This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.
  • Disconnect from the Internet and close all running programs.
  • Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.
  • Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.
  • Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.


  • GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
  • If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
  • Now click the Scan button. If you see a rootkit warning window, click OK.
  • When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
  • Click the Copy button and paste the results into your next reply.
  • Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode.

-------------------------------------------------------------
In the meantime please, do NOT install any new programs or update anything unless told to do so while we are fixing your problem

If you still need help, please include the following in your next reply
  • A detailed description of your problems
  • A new OTL log (don't forget extra.txt)
  • GMER log

Thanks and again sorry for the delay.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

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#3 Elise

Elise

    Bleepin' Blonde


  • Malware Study Hall Admin
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  • Local time:11:41 PM

Posted 28 March 2010 - 12:05 PM

Due to lack of activity, this topic is now closed.

If you are the original topic starter and you need this topic reopened, please send me a PM.

Everyone else, please start a new topic.

regards, Elise


"Now faith is the substance of things hoped for, the evidence of things not seen."

 

Follow BleepingComputer on: Facebook | Twitter | Google+ | lockerdome

 

Malware analyst @ Emsisoft





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