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infected with win32/patched/cg and with google redirects


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#1 oasi5

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Posted 16 March 2010 - 06:39 PM

Had problems with google redirect virus but was able to solve the problem with GooredFix and TDSSKiller. After sometime the google redirect virus came back again and again even after i used GooredFix and TDSSkiller. Also, when I ran avg scan it came back with virus identified Win32/Patched/cg. I think it has something to do with the atapi.sys file being infected. If anyone can assist me I would be very grateful. Thank you

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#2 boopme

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Posted 16 March 2010 - 09:25 PM

It may have been neither Gooredor TDDS.. Let's do these

TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.


Next run MBAM (MalwareBytes):

Please download Malwarebytes Anti-Malware (v1.44) and save it to your desktop.alternate download link 1
alternate download link 2
MBAM may "make changes to your registry" as part of its disinfection routine. If using other security programs that detect registry changes (ie Spybot's Teatimer), they may interfere or alert you. Temporarily disable such programs or permit them to allow the changes.
  • Make sure you are connected to the Internet.
  • Double-click on mbam-setup.exe to install the application.
  • When the installation begins, follow the prompts and do not make any changes to default settings.
  • When installation has finished, make sure you leave both of these checked:
    • Update Malwarebytes' Anti-Malware
    • Launch Malwarebytes' Anti-Malware
  • Then click Finish.
MBAM will automatically start and you will be asked to update the program before performing a scan.
  • If an update is found, the program will automatically update itself. Press the OK button to close that box and continue.
  • If you encounter any problems while downloading the definition updates, manually download them from here and just double-click on mbam-rules.exe to install.
On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
  • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
  • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
  • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
  • Click OK to close the message box and continue with the removal process.
Back at the main Scanner screen:
  • Click on the Show Results button to see a list of any malware that was found.
  • Make sure that everything is checked, and click Remove Selected.
  • When removal is completed, a log report will open in Notepad.
  • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the contents of that report in your next reply. Be sure to post the complete log to include the top portion which shows MBAM's database version and your operating system.
  • Exit MBAM when done.
Note: If MBAM encounters a file that is difficult to remove, you will be asked to reboot your computer so MBAM can proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 oasi5

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Posted 17 March 2010 - 01:29 AM

Thanks for responding...I didn't see your post in time and I tried something different to fix my problem. I used my windows recovery disk and tried to fix the atapi.sys problem by replacing it from the recovery disk. I think it might have worked because when i run malwarebytes or avg i get a clean scan and when I tried running Gooredfix and DSSkiller the google redirect virus stops all together.

#4 boopme

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Posted 17 March 2010 - 09:25 AM

Hi, that wa good to replace it.. If alls well now then....
Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 oasi5

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Posted 17 March 2010 - 05:25 PM

Hi, when i try to click on system restore i get this message, "System Restore has been turned off by group policy. To turn on System Restore, contact domain Administrator." I don't know a great deal about computers and is somewhat confused what to do. Any suggestions you can give me is greatly appreciated. Thank you again for the great help. Take care

#6 oasi5

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Posted 17 March 2010 - 05:43 PM

Hi again, I was able to find out how to turn the system restore on and I followed your suggestions. Once again thank you for taking the time to help me with my computer problems. take care

#7 oasi5

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Posted 17 March 2010 - 05:48 PM

I'm sorry I forgot to ask you one more question....In my avg resident shield detection it still shows " virus identified Win32/Patched/cg and object still being white-listed." Should it still be there if it got fixed? Should I still be concerned?

#8 boopme

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Posted 17 March 2010 - 07:19 PM

Hello ,let's see if we can get that to go away with SFC.

Please run System File Checker sfc /scannow... For more information on this tool see How To Use Sfc.exe To Repair System Files

NOTE for Vista users..The command needs to be run from an elevated Command Prompt.
Click Start, type cmd into the Start/Search box,
right-click cmd.exe in the list above and select 'Run as Administrator'


You will need your operating system CD handy.

Open Windows Task Manager....by pressing CTRL+SHIFT+ESC

Then click File.. then New Task(Run)

In the box that opens type sfc /scannow ......There is a space between c and /

Click OK
Let it run and insert the XP CD when asked.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 oasi5

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Posted 18 March 2010 - 05:47 AM

Hi again, I ran the system file checker and used my xp cd when asked. When it was done I went onto windows update and there was nothing to update. I check my avg resident shield detection and it still shows up on the list as shown...under Infection it says "Virus identified Win32/Patched.CG"....under Object it says "C:\\WINDOWS\system32\drivers\atapi.sys"....under result it says "Object is white-listed (critical/system file that should not be removed)". Is there any other way to remove it from my resident shield detection list or did it not get fixed yet? My computer seems to be working ok as in it's not getting redirected when i use google. Any other suggestions would be gratefully welcome. Thanks

#10 boopme

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Posted 18 March 2010 - 11:10 AM

Hi,more than likely there's a suspicious atpi.sys file modification here. We need a couple logs to see it.
We need a deeper look,please go here....
Preparation Guide ,do steps 6 - 9.

Create a DDS log and post it in the new topic from step 9.
If Gmer won't run,skip it and move on.
Let me know if that went well.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#11 oasi5

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Posted 18 March 2010 - 05:50 PM

Hi again...Not sure if this is important or not but when I did step 6 of the preparation guide it did not ask me to reboot my machine when I hit OK after the program had finished and when should i enable my CD emulation program. Also I'm not sure if I posted the right GMER log as when it stopped scanning it didn't acknowledge that the scan was completed. I posted the new topic like is said to do in step 9. Thanks again for the help

#12 Orange Blossom

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Posted 18 March 2010 - 10:04 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/303445/infected-win32patchedcg/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

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