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Desktop Security 2010....I Think???


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4 replies to this topic

#1 MXCanuck

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Posted 16 March 2010 - 03:36 PM

Hi Guys,
This is my first post here & I'm hoping someone can help me.
I've got problems with my computer & I think it is the Desktop Security 2010 Virus but I've read virtually every post regarding this virus & I can't get it off my computer??
Here's the symptoms...pop ups from Desktop Security 2010 alerting me to various problems & urging me to take action to downoad their software. Screen.Grab.J.exe, Sft.dez.Wien, several different very official sounding threats.
So the pop-ups just keep coming & the only way I can get them to stop is I downloaded Rkill & that stops them...until I reboot my computer & then it all begins again.
I've downloaded Malawarebites...the newest version & set it to update & it appears to be working perfect but after scanning for 40 minutes, doesn't find anything wrong. I've tried scanning before Rkill & just let the pop-ups run....after Rkill once they're shut down, I've searched my computer for any file containing the words Desktop 2010 but nothing...not even in my Registry?
I'm no computer genius....pretend you're talking to a 10yr old :thumbsup:
Thank you in advance for any help!! :flowers:
Thanks again,
Marty

Edited by MXCanuck, 16 March 2010 - 04:35 PM.


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#2 hamluis

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Posted 16 March 2010 - 04:04 PM

BC Removal Guide, Deskto Security 2010

Louis

If you have followed the above guide and still have problems...we will move your post to the appropriate forum for HJT logs and such.l

Please let us know if that is necessary.

Thanks :thumbsup:.

Louis

#3 MXCanuck

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Posted 16 March 2010 - 04:10 PM

Thank you...I reposted in the proper forum & I'm sorry for posting over here!

Edited by MXCanuck, 16 March 2010 - 04:34 PM.


#4 hamluis

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Posted 16 March 2010 - 05:13 PM

No problem, thank you for your courtesy!

Good luck :thumbsup:.

Louis

#5 Orange Blossom

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Posted 16 March 2010 - 10:00 PM

Hello,

Now that you have posted a log here: http://www.bleepingcomputer.com/forums/t/302976/desktop-security-2010/ you should NOT make further changes to your computer (install/uninstall programs, use special fix tools, delete files, edit the registry, etc) unless advised by a MRT Team member, nor should you ask for help elsewhere. Doing so can result in system changes which may not show in the log you already posted. Further, any modifications you make on your own may cause confusion for the helper assisting you and could complicate the malware removal process which would extend the time it takes to clean your computer.

From this point on the MRT Team should be the only members that you take advice from, until they have verified your log as clean.

Please be patient. It may take a while to get a response because the MRT Team members are EXTREMELY busy working logs posted before yours. They are volunteers who will help you out as soon as possible. Once you have made your post and are waiting, please DO NOT make another reply until it has been responded to by a member of the MRT Team. Generally the staff checks the forum for postings that have 0 replies as this makes it easier for them to identify those who have not been helped. If you post another response there will be 1 reply. A team member, looking for a new log to work may assume another MRT Team member is already assisting you and not open the thread to respond.

Please be patient. It may take several days to get a response but your log will be reviewed and answered as soon as possible. I advise checking your topic once a day for responses as the e-mail notification system is unreliable.

To avoid confusion, I am closing this topic. Good luck with your log.

Orange Blossom :thumbsup:
Help us help you. If HelpBot replies, you MUST follow step 1 in its reply so we know you need help.

Orange Blossom

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