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Trojan.Agent/Gen-RogueAV


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#1 LadyHatter

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Posted 16 March 2010 - 03:00 PM

Hello,

I recently was infected with the av.exe virus. I was finally able to get MBAM and SUPERAntiVirus running and was able to get rid of it (or so I thought).
My computer is running slow, and I'm constantly being re-directed.

Any help would be apperciated!

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#2 boopme

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Posted 16 March 2010 - 03:56 PM

hello and welcome. I am moving this to the Am I Infected forum as threr is no DDS log here. Please post the infected MBAM and SAS logs.

Then I want you to Run these 3;;;
TFC by OT
Please download TFC by Old Timer and save it to your desktop.
alternate download link
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it. If you are using Vista, right-click on the file and choose Run As Administrator.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately. If not prompted, manually reboot the machine anyway to ensure a complete clean.

Drweb-cureit this is a long deep scan.

Before we start fixing anything you should print out these instructions or copy them to a NotePad file so they will be accessible. Some steps will require you to disconnect from the Internet or use Safe Mode and you will not have access to this page.

Please download Dr.Web CureIt and save it to your desktop. DO NOT perform a scan yet.
alternate download link
Note: The file will be randomly named (i.e. 5mkuvc4z.exe).

Reboot your computer in "Safe Mode" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

Scan with Dr.Web CureIt as follows:
  • Double-click on the randomly named file to open the program and click Start. (There is no need to update if you just downloaded the most current version
  • Read the Virus check by DrWeb scanner prompt and click Ok where asked to Start scan now? Allow the setup.exe to load if asked by any of your security programs.
  • The Express scan will automatically begin.
    (This is a short scan of files currently running in memory, boot sectors, and targeted folders).
  • If prompted to dowload the Full version Free Trial, ignore and click the X to close the window.
  • If an infected object is found, you will be prompted to move anything that cannot be cured. Click Yes to All. (This will move any detected files to the C:\Documents and Settings\userprofile\DoctorWeb\Quarantine folder if they can't be cured)
  • After the Express Scan is finished, put a check next to Complete scan to scan all local disks and removable media.
  • In the top menu, click Settings > Change settings, and uncheck "Heuristic analysis" under the "Scanning" tab, then click Apply, Ok.
  • Back at the main window, click the green arrow "Start Scanning" button on the right under the Dr.Web logo.
  • Please be patient as this scan could take a long time to complete.
  • When the scan has finished, a message will be displayed at the bottom indicating if any viruses were found.
  • Click Select All, then choose Cure > Move incurable.
  • In the top menu, click file and choose save report list.
  • Save the DrWeb.csv report to your desktop.
  • Exit Dr.Web Cureit when done.
  • Important! Reboot your computer because it could be possible that files in use will be moved/deleted during reboot.
  • After reboot, post the contents of the log from Dr.Web in your next reply. (You can use Notepad to open the DrWeb.cvs report)

Now a rootkit scan with RootRepeal.
We Need to check for Rootkits with RootRepeal
  • Download RootRepeal from the following location and save it to your desktop.
  • Extract RootRepeal.exe from the archive (If you did not use the "Direct Download" mirror).
  • Open Posted Image on your desktop.
  • Click the Posted Image tab.
  • Click the Posted Image button.
  • Check all seven boxes: Posted Image
  • Push Ok
  • Check the box for your main system drive (Usually C:), and press Ok.
  • Allow RootRepeal to run a scan of your system. This may take some time.
  • Once the scan completes, push the Posted Image button. Save the log to your desktop, using a distinctive name, such as RootRepeal.txt. Include this report in your next reply, please.

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#3 LadyHatter

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Posted 16 March 2010 - 09:53 PM

Here are the first two logs you asked me to post.
I'll be able to get the others up by tomorrow :thumbsup:


MBAM

Malwarebytes' Anti-Malware 1.44
Database version: 3874
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

3/16/2010 10:46:53 PM
mbam-log-2010-03-16 (22-46-52).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|)
Objects scanned: 237864
Time elapsed: 3 hour(s), 5 minute(s), 14 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 17

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
D:\i386\Apps\App01980\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App03011\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App06745\emver\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App06745\oeminfo\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App10402\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App12072\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App17014\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App18467\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App20164\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App21287\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App23093\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App23330\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App24081\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App32136\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App25433\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App26163\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.
D:\i386\Apps\App26841\oobeconfig.exe (Trojan.Vilsel) -> Quarantined and deleted successfully.



SAS
SUPERAntiSpyware Scan Log
http://www.superantispyware.com

Generated 03/16/2010 at 07:15 PM

Application Version : 4.34.1000

Core Rules Database Version : 4684
Trace Rules Database Version: 2496

Scan type : Complete Scan
Total Scan Time : 01:29:12

Memory items scanned : 601
Memory threats detected : 0
Registry items scanned : 5971
Registry threats detected : 0
File items scanned : 33006
File threats detected : 30

Adware.Tracking Cookie
C:\Documents and Settings\Owner\Cookies\owner@cdn4.specificclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@content.yieldmanager[2].txt
C:\Documents and Settings\Owner\Cookies\owner@advertising[1].txt
C:\Documents and Settings\Owner\Cookies\owner@enhance[1].txt
C:\Documents and Settings\Owner\Cookies\owner@bizzclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.wsod[2].txt
C:\Documents and Settings\Owner\Cookies\owner@advertise[1].txt
C:\Documents and Settings\Owner\Cookies\owner@realmedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@statcounter[2].txt
C:\Documents and Settings\Owner\Cookies\owner@specificclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@interclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@a1.interclick[2].txt
C:\Documents and Settings\Owner\Cookies\owner@at.atwola[1].txt
C:\Documents and Settings\Owner\Cookies\owner@collective-media[1].txt
C:\Documents and Settings\Owner\Cookies\owner@atdmt[1].txt
C:\Documents and Settings\Owner\Cookies\owner@watagame.adservinginternational[1].txt
C:\Documents and Settings\Owner\Cookies\owner@content.yieldmanager[3].txt
C:\Documents and Settings\Owner\Cookies\owner@msnportal.112.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@adbrite[2].txt
C:\Documents and Settings\Owner\Cookies\owner@specificmedia[1].txt
C:\Documents and Settings\Owner\Cookies\owner@trafficmp[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ads.bleepingcomputer[1].txt
C:\Documents and Settings\Owner\Cookies\owner@doubleclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@cache.trafficmp[2].txt
C:\Documents and Settings\Owner\Cookies\owner@ad.yieldmanager[2].txt
C:\Documents and Settings\Owner\Cookies\owner@bizzclick[1].txt
C:\Documents and Settings\Owner\Cookies\owner@burstnet[2].txt
C:\Documents and Settings\Owner\Cookies\owner@highbeam.122.2o7[1].txt
C:\Documents and Settings\Owner\Cookies\owner@www.burstbeacon[1].txt

Trojan.Agent/Gen
C:\SYSTEM VOLUME INFORMATION\_RESTORE{F845E3DB-F751-4BE4-A620-64F2CA1BFB5F}\RP131\A0070078.EXE

#4 boopme

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Posted 17 March 2010 - 01:51 PM

Ok we got rid of a real baddie here ,,,so how is it running now?

Rerun MBAM (MalwareBytes) like this:

Open MBAM in normal mode and click Update tab, select Check for Updates,when done
click Scanner tab,select Quick scan and scan (normal mode).
After scan click Remove Selected, Post new scan log and Reboot into normal mode.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#5 LadyHatter

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Posted 18 March 2010 - 06:26 PM

A few minutes before I started the actual scan, the Windows Security Center virus popped up (again), but after I did this scan, it went away.




Malwarebytes' Anti-Malware 1.44
Database version: 3883
Windows 5.1.2600 Service Pack 3
Internet Explorer 7.0.5730.13

3/18/2010 7:14:15 PM
mbam-log-2010-03-18 (19-14-15).txt

Scan type: Full Scan (C:\|D:\|E:\|F:\|G:\|H:\|I:\|)
Objects scanned: 240959
Time elapsed: 2 hour(s), 7 minute(s), 46 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 4
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Clients\StartMenuInternet\IEXPLORE.EXE\shell\open\command\(default) (Hijack.StartMenuInternet) -> Bad: ("C:\Documents and Settings\Owner\Local Settings\Application Data\av.exe" /START "C:\Program Files\Internet Explorer\IEXPLORE.EXE") Good: (iexplore.exe) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\Owner\Local Settings\Application Data\ave.exe (Rogue.MultipleAV) -> Quarantined and deleted successfully.

#6 boopme

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Posted 19 March 2010 - 09:23 AM

Hi, yes the malware is switng off your protection it appears.. can we do an online scan from internet explorer?

I'd like us to scan your machine with ESET OnlineScan
  • Hold down Control and click on the following link to open ESET OnlineScan in a new window.
    ESET OnlineScan
  • Click the Posted Image button.
  • For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
    • Click on Posted Image to download the ESET Smart Installer. Save it to your desktop.
    • Double click on the Posted Image icon on your desktop.
  • Check Posted Image
  • Click the Posted Image button.
  • Accept any security warnings from your browser.
  • Check Posted Image
  • Push the Start button.
  • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
  • When the scan completes, push Posted Image
  • Push Posted Image, and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
  • Push the Posted Image button.
  • Push Posted Image

How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#7 LadyHatter

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Posted 19 March 2010 - 04:46 PM

There was no option to see "List of found threats" and no "Export to text file".

It says that there were no infected files and no files that were cleaned.

#8 boopme

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Posted 20 March 2010 - 09:35 AM

OK, yes it does sometimes when it's clean.. Any more issues on here?
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook

#9 LadyHatter

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Posted 21 March 2010 - 08:01 PM

So far, so good :thumbsup:
Everything's working fine.

Thank you so so so much for all of your help!

#10 boopme

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Posted 21 March 2010 - 08:16 PM

You are most welcome!!

Now you should Create a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been backed up, renamed and saved in System Restore. Since this is a protected directory your tools cannot access to delete these files, they sometimes can reinfect your system if you accidentally use an old restore point. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
  • Go to Start > Programs > Accessories > System Tools and click "System Restore".
  • Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name, then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
  • Then use Disk Cleanup to remove all but the most recently created Restore Point.
  • Go to Start > Run and type: Cleanmgr
  • Click "Ok". Disk Cleanup will scan your files for several minutes, then open.
  • Click the "More Options" tab, then click the "Clean up" button under System Restore.
  • Click Ok. You will be prompted with "Are you sure you want to delete all but the most recent restore point?"
  • Click Yes, then click Ok.
  • Click Yes again when prompted with "Are you sure you want to perform these actions?"
  • Disk Cleanup will remove the files and close automatically.
Vista and Windows 7 users can refer to these links: Create a New Restore Point in Vista or Windows 7 and Disk Cleanup in Vista.
How do I get help? Who is helping me?For the time will come when men will not put up with sound doctrine. Instead, to suit their own desires, they will gather around them a great number of teachers to say what their itching ears want to hear....Become a BleepingComputer fan: Facebook




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