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Cannot Watch You-tube, Hulu


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#1 Firetooth

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Posted 16 March 2010 - 01:17 PM

Hi,
Not sure where this post goes, feel free to move.
I have a new to me computer, a smoking fast Dell desktop with Windows XP Pro sp3, pentium 4, on direct DSL plug-in.
Everything works incredibly well and all programs are updated.
Today thought I would watch a program on Hulu. Do this all the time on my laptop.
Firefox crashed repeatedly. Tried U-tube. Same thing.
Will tell you my programs and settings:
firewall: First tried with Windows Defender. Thinking the problem was perhaps my firewall I switched to ZoneAlarm, with which I am quite familiar on my laptop.
Antivirus: Currently using Avast. Am relatively unfamiliar with that, have used AVG in the past. Scan is clean.
Antispyware: Spybot Search and destroy, immunize off. Ran scan, no infections.
Spywareblaster: tried with all options abled and disabled.
Spywareguard: tried with all options abled and disabled.
In addition, per Belarc, and File Hippo update checker, all systems up to date, such as Silverlight, Adobe Flash Player, Java.

I don't think I have an infection. But something in my system is preventing me from watching streaming video.
Any thoughts welcome.
Thank You!
Firetooth

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#2 DSTM

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Posted 16 March 2010 - 01:46 PM

Hi Firetooth. I would run the Flash player test first.to make sure it is installed correctly.

http://www.chemgapedia.de/vsengine/info/en...ents/flash.html

I would also make sure you have the right codecs installed.

Process of elimination.

HTH.















#3 Firetooth

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Posted 16 March 2010 - 01:58 PM

Thanks DTSM,
Appreciate your suggestions!
Cool little flashplayer test. I passed.
The problem could be my codecs, but I don't know enough to know how to test them. I did look at some files in my hard drive associated with video and the windows that came up said they were working properly. However, I am not sure they were what I should be looking for in terms of codecs.
Firetooth

#4 DSTM

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Posted 16 March 2010 - 03:31 PM

Hi again.Download and install this K-Lite codec pack.

Follow installation Wizard.

I only view UTUBE Videos with Internet Explorer.

With FireFox you may be missing a plug in or add on.

I find IE Best.

http://www.filehippo.com/download_klite_codec_pack/

Click download latest version on the right hand side.

HTH

You must install flash Payer for each Browser.


Open IE and install Flash Player for this browser,as well.

Edited by DSTM, 16 March 2010 - 03:36 PM.















#5 xblindx

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Posted 16 March 2010 - 03:56 PM

Hi, try watching them Internet Explorer, if they load, then the problem lies with Firefox




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